Job Title: Fraud Analyst
Schedule: M-F, 9AM-6PM Pacific Time
Salary: based on experience
The Fraud Analyst plays a critical role in safeguarding our eCommerce transactions by monitoring and reviewing daily sales orders to detect fraudulent activity and credit card misuse. This position requires keen attention to detail, strong analytical skills, and the ability to identify emerging fraud trends.
To expedite the process, please complete this assessment. Candidates who complete the assessment will be prioritized: https://app.testgorilla.com/s/6orxj4d6
Responsibilities:
Requirements:
Tools to use
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Join our amazing team as a Fraud Analyst! In this critical role at our innovative company, you'll be on the front lines of safeguarding our eCommerce transactions. Every day, you'll dive into analyzing sales orders to pinpoint fraudulent activity and credit card misuse. We're looking for someone with a sharp eye for detail, strong analytical skills, and an intuitive understanding of emerging fraud trends. Your responsibilities will include monitoring transaction data and member accounts, making decisions on sales orders based on our fraud guidelines, and assisting customer service reps with account inquiries. You'll also verify documentation, identify trends through data analysis, and collaborate closely with the operations team on investigations. To thrive in this role, having 2+ years of experience in fraud prevention, preferably in eCommerce or payment systems, is essential. You'll need to be a master multitasker capable of thriving in a fast-paced environment. Excellent written and verbal communication skills will also be crucial, as you'll work closely with various teams. Staying updated with the latest fraud trends is key, and familiarity with tools like Riskified, Stripe, and SQL will be beneficial. If you're passionate about protecting customers and enjoy a dynamic work atmosphere, we would love for you to apply!
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