Administrative (Professional)

Administrative (Professional)

HR Shared Services is seeking temporary worker who is professional, reliable, courteous, helpful, and customer-service oriented to assist the unit with its high-volume day-today operations. The incumbent will work up to 37.5 hours a week in a hybrid remote/in-person position.

The position works as part of a team of customer and data services specialists who are responsible for assisting University employees and administrators in all aspects of their employment.

Duties include:

• Answering phones, creating, and updating Salesforce tickets

• Scanning and indexing confidential documents

• Completing various administrative tasks and projects as assigned

The individual must demonstrate:

• Ability to communicate clearly, succinctly, and accurately via verbal and written formats

• Ability to maintain a positive attitude and composure under stressful situations with frequent distractions

• Ability to work independently and as part of a team

• Technical aptitude to troubleshoot and/or elevate system issues

• Adheres to deadlines and commitments

Required Experience:

• Experience using MS Suite products

The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.