Administrative Assistant

We are looking for a Part time Administrative Assistant in the Care Management Department to join our team at St. Francis Hospital!

Purpose of position:

Responsible for providing support to the Care Management Department and staff, which includes the clerical support for Care Managers and Social Workers in facilitating patient’s transitions to the next level of care,
Specific Responsibilities and Duties:
Care Management Department:

• Answers incoming telephone calls to the department. Takes a complete message and forwards call or message to appropriate staff.
• Assists with concrete transition planning, including ordering supplies, transportation arrangements, DME, faxing/emailing related correspondence to facilities and agencies.
• Assists with obtaining authorization for post acute services when required.
• Assembles and facilitates paperwork for QIO expedited appeals.
• Maintains department files (paper and electronic).
• Responsible for sending and receiving department faxes.
• Distributes census, reports required for Care Management staff.
• Performs duties as required to support the daily functions of the Care Management Department.

Skills

• Proficient in the use of a personal computer - including standard office software Word, Excel; experience with basic file and directory management required; experience with spreadsheet and database software and/or mainframe systems preferred.
• Proficient in the use of office equipment such as faxes, copiers, scanners.
• Demonstrated ability to work with minimal supervision once instructed and proficient in required activities.
• Ability to effectively communicate in a verbal and written manner; demonstrate ability to be organized, neat and detail oriented and ablity to multi-task.
• Demonstrates a courteous and professional demeanor, team spirit and the ability to work with office staff and all hospital personnel in a collaborative manner.

Position Requirements and Qualifications

• High School degree required. Two years college experience or associate’s degree preferred.
• Hospital or medical office experience preferred
• Knowledge of medical terminology preferred.

Job Type: Part-time