ADMINISTRATIVE ASSISTANT - job 1 of 2

Occ Summary

In support of a department or group of professio nals, regularlyrequired to resolve moderately complex (non-routine) admi nistrativeproblems independently or with others. Problem resolution may includeresearch. Tasks are typically diverse and advanced.

W ork Performed

In addition to tasks outlined in the Administrative Clerk description,examples ofwork at this level may typically include s ome combination ofthe following:Independently prepare more complex documentation, reports, charts,graphs, and spreadsheets at designate interval s and as requested.Coordinate special projects.Research budget variance and follow up to resolve issues.Develop advanced presentation materials. Prioritize and resolve inquiries (phone, e-mail, in person).Schedule and maintain calendar of appointments, meetings and travelitineraries, and coordinate related arrangements.Act as a liaison between the department and external groups.Explain policy/procedures to other parties based on knowledge of thecompany and department guidelines.Collect,compile and an alyze moderately complex data and information.Perform other related duti es incidental to the work described herein.

Knowledge, Skill s and Abilities

Creatively usesPC, word processing and other of ficetools.Thorough knowledge of department policies, procedures, andgoal s.

Level Characteristics

N/A

Minimum Qualifications

Education

High school education or equivalent.

Experience

Two years of administrative support experience of increasing variety and/or complexity

Degrees, Licensures, Certifications

N/A

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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.