As an Administrative Assistant, you will support the multi-family efficiency projects in Massachusetts and Rhode Island. The ideal candidate has exceptional organizational skills and provides high-level customer service. This position is a and will be located in the Cranston, RI office.

Responsibilities:

• Researching in-house and utility databases for accounts and records of past program participation.
• Calls to follow up on email-mailing campaigns, new survey requests and scheduling of condo and apartment surveys.
• Researching site information on Multifamily properties to qualify eligible sites.
• Marketing through email, cold-warm phone calls, and social media campaigns to new business.
• Report to management on call metrics- answer rate, call type, find efficiencies.
• Data entry into multifamily tracking database (EPLUS) utilizing daily and weekly excel report runs.
• Runs weekly reports to review and track customer leads, proposals and signed projects.
• Works with Marketing Coordinator to provide client information.
• Responding to customer emails and sending applications, links and various multi-family program information to clients as needed.
• Accountable for accurate documentation
• Other duties as assigned.

Minimum Qualifications:

• Proficiency with databases and Windows-based computer applications, including Microsoft Word and Excel.
• Strong organizational skills, attention to detail, and ability to manage workload with minimal supervision.
• Problem solver capable of working through issues quickly and effectively.
• Excellent communications and interpersonal skills.
• Ability to prioritize workflow based on department and company goals
• Must be able to and be comfortable working in a team environment.

Compensation & Benefits:

• Competetive Wages
• Paid time off (PTO) and holidays
• Employer-matching 401(k) retirement plan.
• Employer-paid Employee Stock Ownership Program (ESOP).
• Health are benefits through United HealthCare, Delta Dental and Vision Service Plan.
• Employer-paid life and AD&D insurance; access to short and long-term disability insurance.
• Tuition reimbursement.

Who We Are

The RISE Group is an employee-owned, professional engineering firm that provides a complete range of consulting, design, and energy services to customers throughout the United States and internationally. Our multi-disciplined engineering and technical staff specialize in failure analysis, engineering design, process optimization, and condition assessment. Our work demonstrates how creative collaboration can produce outstanding results for our clients and our communities.

Our Culture

At RISE, our customers come from all walks of life - and so do our employees! We hire amazing people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We can confidently state that we are successful as a direct result of our diversity. From day one and throughout your career with us, you’ll find a workplace culture with expansive personal & professional development opportunities, cutting edge technology, a place where relationships are valued, and work/life balance is always a priority. We are committed to diversity, equity, and inclusion (DEI) within our workplace and in our communities. It is our policy to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

RISE Group Inc. is an E-Verify participant and will conduct background investigations and pre-employment screening of candidates for employment Pre-employment activities will be conducted on qualified applicants after acceptance of a job offer.

RISE Group Inc. is an employee-owned company and an equal opportunity/affirmative action employer. We welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, veteran status, disability, or any other classification protected by law.