Job details

Administrative / Field Support Specialist - job 3 of 3

The Field Support Specialist I, in collaboration with the Field Support Specialist II, is responsible for providing the highest level of professionalism and customer service to team members, caregivers and other customers through daily interactions. The Field Support Specialist I provides our clients and customers with a positive first impression of the company’s core values and competencies.

Essential Duties and Responsibilities:

Maintains confidentiality of client, patient, caregiver, and team member information and records
Meets and maintains HIPAA regulations in regards to Protected Health Information
In collaboration with the Field Support Specialist II:

Assists candidates through the application, hiring, and onboarding process
Assists with the billing, payroll, and medical records process

Demonstrates positive professional interactions with all candidates, caregivers, team members, clients and customers
Greets and provides excellent customer service to all visitors. Manages the front desk console and provides clients and customers with a positive first impression.
Assists with various office administrative functions, including ordering office supplies, answering telephone inquiries, photocopying, and monitoring incoming/outgoing facsimiles
Performs other duties as assigned

Minimum Requirements:

High school diploma or equivalent degree required
Minimum one year of administrative work experience, to include typing skills
Meets all federal, state, and local requirements
Proficiency with computers, including Microsoft Office
Excellent verbal and written communication skills
Ability to work independently and multitask effectively while maintaining attention to detai

Wage/Salary Information:

$20 - $23 per hour, plus $1800 annual bonus potential

Benefits

At Maxim Healthcare Services, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

Competitive pay & weekly paychecks
Health, dental, vision, and life insurance
401(k) savings plan
Awards and recognition programs

About Maxim Healthcare Services

Maxim Healthcare Services has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.

Maxim Healthcare Services is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Maxim Healthcare Services Glassdoor Company Review

3.6