Administrative Specialist CL3

Position is available to employees of the Associated C.O.L.T. Staff of the University of Maine at Augusta from July 17 through July 24, 2023 and to external applicants thereafter.

UMA has an immediate opening for a full-time Administrative Specialist CL3 to perform administrative support work at the UMA Augusta Academic and Career Advising Office. Duties include, but are not limited to: providing sole administrative support to the office, assisting students with registration in-person, over the phone, and by email; providing clerical support; researching and compiling reports; processing confidential information; planning and coordinating complex projects; extensive data entry and management; maintaining complex electronic filing systems; and providing a full range of communications, both verbally and in writing, regarding non-routine questions, issues, and procedures.

The Administrative Specialist CL3 performs administrative and clerical work which requires extensive procedural knowledge and organizational skills. Work involves considerable internal and external contacts as well as handling verbal and written communications for a broad range of questions. Ability to work as part of a team is essential, as are providing exemplary customer service, maintaining confidentiality, the ability to manage multiple tasks, and to prioritize, and the ability to work in a diverse environment with many interruptions. The Administrative Specialist CL3 works under minimal supervision.

A full position description can be found online.

Work schedule: The regular schedule for this position is Monday - Friday, 8:00 AM - 4:30 PM.

Wage: $19.59 per hour (Wage Band 23) or the appropriate transfer rate for a current UMS employee.

Benefits: The University provides a highly competitive benefits package that includes: holidays, vacation, and sick time; health, dental, and vision insurance; life insurance; short and long-term disability insurance; a tuition waiver program for employees and their eligible dependents; a 403(b) retirement plan with a university contribution, and more. View our Benefits Information Summary to learn more.

About the University:

UMA transforms the lives of students of every age and background across the State of Maine and beyond through access to high-quality distance and on-site education, excellence in student support, civic engagement, and professional and liberal arts programs.

UMA is the third-largest public university in Maine. In addition to its main campus in the state’s capital, UMA also serves students at its campus in Bangor (UMA Bangor) and through UMA Centers around the state. With its multiple locations and long-term expertise in online and distance learning, UMA is generally considered the university of choice for Mainers of all ages who want to attend college without uprooting their lives.

Required Qualifications:

• High school diploma or GED
• 60 credits or more of higher education or equivalent work experience and training and three years of administrative support experience
• Demonstrated proficiency with Microsoft Suite and Google applications
• Exceptional customer service skills
• Excellent organizational and communication skills
• Demonstrated ability to use computerized database systems
• Demonstrated ability to learn new computer systems
• Experience interpreting and following policies and procedures in an office setting
• Ability to problem-solve in a fast-paced environment
• Must have an interest in working with students, faculty, and staff to foster a robust learning environment

Preferred Qualifications:

• Demonstrated proficiency using all MaineStreet (PeopleSoft) functions including the Student Center/Financial Aid/Academics/Admissions functions
• Experience working with college students and faculty
• An understanding of student development and retention and online/distance education

Applicants must complete an online application and submit a cover letter and resume at https://uma.hiretouch.com/. Materials must be submitted via "Apply for Position." You will need to create an applicant profile, complete an application, upload a cover letter that fully describes your qualifications and experiences with specific reference to the required and preferred qualifications, a resume/curriculum vitae, and contact information for three professional references.

Review of applications will begin August 9. Materials received after August 8, 2023, will be considered at the discretion of the university. We are not able to consider applicants who require Visa sponsorship support.

The successful applicant is subject to appropriate background screening.

In complying with the letter and spirit of applicable laws and pursuing its own goals of diversity, the University of Maine at Augusta does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability physical or mental, genetic information, or veterans or military status in employment, education, and all other programs and activities. The University provides reasonable accommodations to qualified individuals with disabilities upon request. The following person has been designated to handle inquiries regarding nondiscrimination policies: Director of Equal Opportunity, 5748 Boudreau Hall, Room 101, Orono, ME 04469-5754, 207-581-1226, TTY 711 (Maine Relay System).