Administrative Support Associate - Contributing

This position serves as the student registration clerk, receptionist, and office assistant with primary responsibility for instruction-related tasks. This person is independently responsible for entering all courses into Banner after approved by the Chair, coding courses correctly, arranging room assignments and securing rooms with specialized technology needs, adding graduate sections, directed readings, and thesis sections of interdisciplinary programs, registering students when special permission is required, management of course waitlists, coordinating with faculty for over-enrollments or waiver of pre-requisites, declaring all majors, minors, and advisors for department programs and interdisciplinary programs housed in the unit, maintaining rosters of majors and minors, independently preparing reports of same for unit program coordinators, advisors and the chair, assuring the accuracy of BIC rosters for use by the Chair and university administration. High degree of proficiency in Banner student registration is required; high degree of accuracy and attention to detail required in conducting correspondence related to and processing requests for registration changes is also required. This position also acts as departmental liaison to the Office of the Registrar, independently resolving problems with that office for students and faculty. This individual monitors electronic submission of grades and faculty submission of syllabi to SharePoint. Oversees faculty submission of textbook requests and acts as liaison to Student Stores, working with faculty on unfilled or problem requisitions; orders desk copies for faculty. This person also assists faculty in securing timely assistance for problems arising in classroom use of instructional technology. This position is the first point of contact and principal greeter of students, parents, administrators and external constituents; plays a major role in presenting the public face of the department. This individual must be available to answer inquiries by phone and e-mail and independently answer many questions about unit course offerings, degree programs, events, staff, policies and procedures, or refer them correctly. This position is responsible for scanning and photo-duplication requests, collection and distribution of mail, faxes, maintenance of contact information of all faculty and staff, bulletin boards, posting of schedules and announcements, notification of class-cancellations. This position provides office support to the Chair and Lead Administrative Associate when needed; is cross-trained to perform duties of the Lead Administrative Associate in her absence, such as inventory, ordering of supplies and equipment in Port, and direct payments needed to maintain office functions. This position works with the Lead Admin who coordinates office functions and is responsible for the hiring, supervision and pay of student work-study employees. Instructs them in use of office equipment, phone, fax, proper interaction with the public, basic knowledge of dept. policies and offerings, use of scanner to facilitate faculty research, and in proper security procedures for photo-copying. This person is responsible for maintaining the security of exams and timely, accurate duplication and distribution to faculty, reserves rooms for departmental events and common exams, has knowledge of the use and routine maintenance of office equipment, such as CopiServ copier-fax-scanner, Risograph, laser printer, desktop scanner, and is proficient in use of office software and university data management applications: Microsoft Office, Outlook, BIC, Banner, 25Live, Port.

Women and minorities are encouraged to apply.

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

None

Microsoft Office programs including Outlook and Excel

None

07/19/2023

08/02/2023

No

https://ecu.peopleadmin.com/postings/64035

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.