Admissions Counselor

Job Description

The University of Indianapolis is seeking applicants for an Admissions Counselor position. This is a full-time, exempt position.

As a representative of the University of Indianapolis, the Admissions Counselor supports access to higher education by providing outreach and effective enrollment assistance to a diverse population of prospective students. Working closely with their supervisor, Admissions Counselors are responsible for designing, implementing, and analyzing an effective recruiting and enrollment strategy. Strategies must drive and support annual enrollment goals, increase awareness, and contribute to the overall success of the University and its programs.

The Admissions Counselor works in collaboration with the larger recruiting team, marketing office, financial aid, operations, and academic departments to meet goals for assigned projects and portfolios.

To be successful in this role, the Admissions Counselor must maintain a physical presence on campus to be as visible and accessible as possible to prospective students.

Company Description

Thank you for your interest in the University of Indianapolis! The University is a private, liberal arts university located on 65 acres just minutes from downtown Indianapolis. With more than 700 faculty and staff, it is a place where you can become part of a close-knit campus community that emphasizes the importance of community partnerships in the future growth of the University.

UIndy’s mission is to prepare its graduates for effective, responsible, and articulate membership in the complex societies in which they live and serve and for excellence and leadership in their personal and professional lives. The motto of "Education for Service" provides the foundation for our work to better our communities, both near and far.

As University employees, we know the work we do is important to our students and our communities. To accomplish our mission, we welcome talented, civic-minded, and diverse individuals from all career levels to help maintain our high standards of excellence and quality. If you want to join our dynamic environment and experience hard work, creativity, and teamwork, we welcome your application!

The University of Indianapolis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, disability, citizenship status, military status, marital status, sexual orientation, gender identity, or gender expression. The University of Indianapolis does not discriminate on the basis of sex in its educational programs and activities, including employment and admission as required by Title IX.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• Tuition Discount
• Retirement Savings Plan - 403B
• Paid Vacation and Sick Time Accruals
• Paid Holiday time and additional University days off
• Employee Discounts & Services
• Free Parking
• Onsite Health & Wellness Center

For more information about the benefits of being a staff member at UIndy, visit our Benefits site.

Responsibilities

• Delivers exceptional first-class customer service while working in a competitive and fast-paced environment
• Meets with students and families during campus/virtual visits to explain the application process, scholarship opportunities, and personal interest connections and answers all questions
• Sets goals for assigned programs in regard to inquiries, applications, campus visitors, accepted students, and enrolled students
• Participates in recruiting events during the year including Preview Days, Open Houses, Scholarship Competition Days, Interview Days, Info Sessions, and other campus-wide recruitment events as assigned
• Represents the University independently at events, fairs, and conferences both on and off campus to prospective students, families, influencers, and community partners
• Speaks publicly on behalf of the University to individuals, groups, faculty/staff, or community partners on and off campus, potentially incorporating individual presentations, marketing collateral, and/or university/programmatic talking points
• Maintains a positive work atmosphere by acting and communicating effectively with students, students’ parents, faculty, co-workers, and program leadership
• Builds relationships with key high school, college, and independent guidance counselors along with employers and industry professionals in assigned territory and invites them to visit campus or attend other campus events as appropriate
• Uses technical resources and predictive modeling to make informed decisions about students’ applications and outreach
• Interprets enrollment reports related to assigned programs and develops recruitment strategies that support the program’s efforts to reach enrollment goals
• Provides a strong contribution to the admissions recruitment team through the building of positive peer relationships, assisting all members of the team, and bringing forward professional suggestions for improvement
• Responsible for planning, promoting, and executing high value in person events, including, but not limited to: open houses, informational sessions, networking events, and various other lead generation and nurture/conversion/enrollment events for the University
• Thorough in-person engagement and relationship building, accurately assesses the needs and interests of a diverse population of prospective students and then determines the appropriate information, counseling, and follow-up strategies to ensure those needs are met or exceeded
• Develops the knowledge of the admissions process to interpret academic information from diverse colleges; effectively evaluate student academic preparation, credentials, and grade trends; and independently utilize good judgment on administering or informing admissions decisions based upon the University’s admissions policies and procedures
• Strategically plan off-site visits and other out-of-office requirements and independently manages time and productivity effectively when away from the office

Qualifications

• Bachelor's degree required
• Professional experience in recruitment, sales, customer service, marketing and/or higher education is preferred.
• Flexible, creative thinker, open to new ideas, and comfortable with shifting priorities within a fast-paced organization
• Ability to work independently, as well as within teams of colleagues, and possess the aptitude for detail-oriented tasks
• Strong planning, project management, time management skills, and the ability to manage priorities and stakeholder expectations
• Ability to think and act both analytically and strategically
• Experience with a customer relationship management system (CRM) is a plus
• Ability to communicate effectively in person and in writing with strong cross-cultural interpersonal skills and the ability to present the University in a positive way to diverse populations
• Valid driver's license and a clear or acceptable driving record according to University policies
• Ability to travel and work nights and weekends as necessary