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Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a growth focused Global Water Automation & Operational Intelligence Leader to spearhead our efforts in creating the world's leading digital water engineering and management solutions. AECOM is focused on creating the world's leading digital water engineering and management solutions. In this critical role, you will evolve, own, and execute the strategy to establish AECOM as the preeminent leader in digital water automation and operational intelligence on a global scale. 

As the Global Water Automation & Operational Intelligence Lead, you will successfully integrate and lead our worldwide automation and intelligence initiatives across various aspects of the water engineering and management regions, from instrumentation and controls to systems engineering, SCADA implementation, and advanced operational intelligence services. You will drive the business into exciting new verticals, including industrial cybersecurity for water infrastructure, AI-driven water quality analysis, predictive maintenance for water assets, and remote services capabilities for water utilities. Your goal will be to establish a comprehensive and agile technological ecosystem that delivers exceptional value for our water clients and improves the efficiency and sustainability of water systems worldwide. 

All major US locations and Canada will be considered.

Key Responsibilities 

Drive Sustainable Growth in Digital Water’s Automation and Operational Intelligence: 

  • Develop, implement, and execute a strategic growth plan for the division, including achievement of assigned goals/metrics related to financial forecasts and customer satisfaction in water engineering projects. 
  • Identify new services, and potential new revenue streams to capitalize on current and future market trends, while paving the way for continued disruption of the industry; resulting in accelerated non-linear year-over-year growth of AECOM's Digital Water Automation & Operational Intelligence market sector. 
  • Interact with global water utility clients and water engineering partners to build relationships and create awareness of new products or services offered by the company.

Implement the Water Automation Business Strategy & Roadmap: 

  • Engage with cross-functional leaders to understand water engineering business objectives and develop a clear service and go-to-market strategy and 3-5 year growth plan. 
  • Develop and implement a strategic plan to create a scalable, unified global organization that enables the business to deliver digital implementation of Automation and Intelligence offerings on existing and future water engineering engagements. 
  • Create and execute a technology and digital transformation roadmap through innovative services that transform the water engineering market and expand AECOM's digital footprint and automation services in the global water sector. 

Execute - Deliver Water Automation Solutions and Capabilities to our clients: 

  • Develop and implement rigorous operations, processes, and procedures within the Global Water Automation & Operational Intelligence division to enhance best practices and drive digital transformation in our water engineering projects. 
  • Implement foundational cross-functional workflows and processes to create visibility for the team and leadership to ensure execution against business goals. 
  • Lead critical projects and partner with regions and EC to ensure that automation projects are delivered to the expected budgets and timelines while meeting speed and quality goals. 
  • Continuously develop and implement new products/solutions to enhance the Automation and Operational Intelligence capabilities and improve the delivery of solutions to our clients. 

Leadership of People & Culture in Digital Water Automation and Operational Intelligence: 

  • Serve as an inspirational, senior-level leader for AECOM's global Digital water and engineering teams. 
  • Hold teams and individuals accountable for staying on track and focused on deliverables set forth by the organization, particularly in water engineering projects. 
  • Align and drive the culture of the division, creating an environment that encourages accountability and strong staff development to increase engagement and retain top digital water talent. 

Qualifications

Minimum Requirements 

  • BA/BS degree in Civil, Environmental, Chemical, Electrical or Water Resources Engineering and/or + 12 years of relevant experience in digital water management, automation systems, and intelligence solutions, or demonstrated equivalency of experience, including 4 years of leadership experience in water engineering projects. 
  • Proven track record in developing and implementing digital strategies in the water engineering industry on a large scale. 
  • Experience in water treatment process automation systems planning and implementation, including cutover, migration, and construction of physical systems including hardware and software/programming integration for water and wastewater facilities. 
  • Strong understanding of industrial cybersecurity for water infrastructure, AI-driven water quality analysis, predictive maintenance for water assets, and remote services capabilities in the water sector. 
  • Demonstrated ability to lead and grow teams of water engineers and collaborate across teams business lines. 
  • Exceptional interpersonal and stakeholder management skills, with the ability to influence senior leaders and build key client relationships globally in the water engineering sector. 

Preferred Qualifications 

  • Advanced degree (MBA, MS, or Ph.D.) in Water Resources Engineering, Environmental Engineering, or related field + 15 years of relevant experience in digital water management, automation systems, and intelligence solutions, or demonstrated equivalency of experience, including 5 years of leadership experience in water engineering projects. 
  • Professional Engineering (PE) license or equivalent international certification. 
  • Proven success in driving digital transformation initiatives in multinational water engineering organizations. 
  • Track record of successful business development and revenue growth in the digital water management and engineering sector. 

Attributes/Skills 

  • Visionary leader with the ability to inspire and motivate global teams of water engineers and technologists. 
  • Strong strategic thinking and execution capabilities in water engineering projects. 
  • Excellent communication skills, both written and verbal, with the ability to articulate complex water engineering and technical concepts to diverse audiences. 
  • Adaptable and resilient, with the ability to thrive in a fast-paced, evolving global water market. 
  • Passionate about innovation and driving positive change in the water industry through engineering and technology. 
  • Demonstrated ability to build and maintain strong relationships with water utility clients, technology partners, and internal stakeholders across cultural boundaries. 

Additional Information

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

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What You Should Know About Automation and Operational Intelligence Lead, Global Digital Water, AECOM

Are you ready to take on a pivotal role at AECOM as the Automation and Operational Intelligence Lead for Global Digital Water? Based in Austin, TX, you'll be at the forefront of revolutionizing water engineering and management solutions. We’re seeking a visionary leader to craft and execute strategies that position AECOM as the leader in digital water automation and operational intelligence. You’ll integrate innovative technologies across our global operations, from implementing state-of-the-art SCADA systems to pioneering AI-driven water quality analysis. This is your chance to drive sustainable growth in our digital water sector by developing new revenue streams and enhancing our suite of services. Collaborating with global water utility clients and leading project teams, you'll ensure the delivery of exceptional automation solutions that improve efficiency and sustainability. Your leadership will be pivotal in fostering a culture of accountability and promoting professional growth within our digital water teams. If you’re passionate about driving positive change in the water industry and have a solid background in water engineering and digital strategies, we want you on our team. Join us at AECOM, where your efforts will contribute to building a better, more sustainable world for future generations.

Frequently Asked Questions (FAQs) for Automation and Operational Intelligence Lead, Global Digital Water Role at AECOM
What are the primary responsibilities of the Automation and Operational Intelligence Lead at AECOM?

As the Automation and Operational Intelligence Lead at AECOM, you will be responsible for developing and executing a strategic growth plan for the division. This includes innovating automation strategies, enhancing operational intelligence services, and engaging with cross-functional leaders to meet water engineering business objectives. Your role involves building relationships with global water utility clients while ensuring the delivery of cutting-edge automation solutions.

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What qualifications are required for the Automation and Operational Intelligence Lead position at AECOM?

To qualify for the Automation and Operational Intelligence Lead position at AECOM, candidates should have a BA/BS degree in engineering related to water resources, environmental, or civil engineering, alongside 12 years of relevant experience in digital water management. Additionally, proven leadership experience in water engineering projects and expertise in automation systems planning are essential.

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How does AECOM support professional development for the Automation and Operational Intelligence Lead role?

AECOM is committed to fostering the growth and career ambitions of its employees, including the Automation and Operational Intelligence Lead. You will have access to award-winning training programs designed to expand your technical expertise and leadership skills, setting you up for a progressive and fulfilling career journey.

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What types of projects will the Automation and Operational Intelligence Lead work on at AECOM?

In this role, you will work on innovative projects that involve integrating advanced automation technologies and operational intelligence solutions into water management systems. The projects include implementation of SCADA systems, AI-driven analyses, and enhancements in predictive maintenance, all aimed at improving the sustainability and efficiency of water systems worldwide.

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What is the company culture like for the Automation and Operational Intelligence Lead at AECOM?

The culture at AECOM encourages accountability and strong staff development within the Digital Water division. As the Automation and Operational Intelligence Lead, you will be part of a collaborative team that values respect, innovation, and community, fostering an engaging work environment that allows you to thrive and contribute meaningfully.

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Common Interview Questions for Automation and Operational Intelligence Lead, Global Digital Water
What experience do you have with digital water management as it relates to this role?

In responding to this question, focus on your relevant experience in digital water management, providing specific examples of projects you have worked on. Highlight your background in automation systems, operational intelligence, and how those experiences have equipped you for success in the Automation and Operational Intelligence Lead role at AECOM.

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Can you describe a situation where you had to lead a cross-functional team in a water engineering project?

When answering, outline a specific project where you demonstrated leadership, emphasizing your approach to collaboration and communication. Describe the outcome and how you motivated your team towards achieving their goals, which aligns with the necessary skills for the role at AECOM.

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How do you stay current with the latest technologies in water automation?

Discuss your methods for staying updated on industry trends, such as attending conferences, participating in webinars, engaging with professional associations, or following leading publications in the field. Your proactive approach will resonate well for the lead position at AECOM.

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What strategic initiatives have you developed in your previous roles related to water systems?

Share specific strategic initiatives you've previously implemented, focusing on their impact and how they resulted in growth or improvement in services. This shows your ability to innovate and drive results, which is vital for the Automation and Operational Intelligence Lead.

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How do you approach client relationships in the water engineering sector?

Emphasize your relationship-building skills, provide examples of successful interactions with clients, and how you ensure their needs are met. Discuss any strategies you’ve used to build trust and rapport, which is essential for the role at AECOM.

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What role do you believe automation plays in improving water management?

Express your understanding of how automation enhances efficiency, reliability, and sustainability in water management. Discuss examples of successful implementation of automation technologies that led to tangible benefits.

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Can you provide an example of a project where you encountered significant challenges and how you overcame them?

Detail a specific challenge you faced, how it tested your skills and leadership, and the strategies employed to overcome it. Highlight how this resilience will benefit you in the Automation and Operational Intelligence Lead role at AECOM.

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What vision do you have for the future of water automation?

Articulate your thoughts on advancements in technology, innovative solutions for challenges, and how you see AECOM playing a pivotal role in leading the industry forward. This reflects your strategic thinking, a key skill required for the role.

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How would you promote a culture of accountability within your team?

Discuss methods you plan to implement to ensure team members are held accountable for their deliverables. Share your thoughts on setting clear goals and providing regular feedback to guide your team effectively.

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What approach do you use to ensure successful project delivery?

Talk about the processes you put in place to monitor project timelines, budgets, and overall quality. Providing a structured approach demonstrates your ability to drive successful automation project outcomes.

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As the world’s trusted infrastructure consulting firm, we’re committed to managing our business with the utmost responsibility and to always strive for better – whether by reducing emissions, creating social value or diversifying our senior leader...

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Full-time, on-site
DATE POSTED
March 23, 2025

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