Coordinator- Customer Master Data

As a Coordinator- Customer Master Data at AECOM, your main responsibilities will include overseeing the creation and maintenance of customer master data, ensuring data accuracy, and collaborating with various departments to streamline processes. You'll play a critical role in supporting our infrastructure projects by ensuring that client information is up-to-date, which allows teams to deliver timely responses and recommendations. Your attention to detail and organizational skills will be vital in managing data entries and resolving any discrepancies promptly.

To become a Coordinator- Customer Master Data at AECOM, you typically need a bachelor's degree in a related field such as business administration, information management, or data analysis. Proficiency in various data management tools and strong analytical skills are essential for this position. AECOM also values previous experience in data coordination or related roles, where you demonstrated your ability to work with databases and ensure the integrity of customer records.

AECOM is committed to the professional growth of its employees, including those in the Coordinator- Customer Master Data role. We offer various training programs, mentorship opportunities, and access to industry-leading technology that encourages learning and skill enhancement. Employees are urged to take charge of their development pathways, and our supportive management teams provide guidance to help you reach your career goals.

At AECOM, we foster an environment where diversity and inclusion are prioritized, and employee well-being is paramount. As a Coordinator- Customer Master Data, you'll benefit from hybrid work options and a collaborative team culture that appreciates unique perspectives. You'll be part of a global organization that is focused on creating sustainable solutions, making your work meaningful and impactful.

A typical workday for a Coordinator- Customer Master Data at AECOM involves managing customer data entries, collaborating with project teams, and analyzing data reports to ensure accuracy. You’ll kick off your day checking for updates or discrepancies in customer data. Throughout the day, you will interact with team members, share insights, and work on strategies to enhance data management processes—all while embracing the supportive and dynamic work culture at AECOM!

In your answer, focus on specific tools and systems you have used to manage customer data effectively. Be sure to highlight any processes you improved and how your attention to detail ensured data accuracy.

Discuss your systematic approach to identifying and resolving data discrepancies. Mention methods you would use to investigate errors and the importance of confirming corrections with relevant stakeholders.

Emphasize the importance of routine audits, validation processes, and cross-referencing information from reliable sources. Share any tools or strategies you've used to maintain high data quality standards.

Talk about your ability to assess deadlines and determine which tasks are most urgent. Sharing personal time management techniques or tools you rely on can further illustrate your prioritization skills.

Share specific tools or software you have experience using, explaining how they benefit data management tasks. Highlight any advanced features you can leverage to enhance data processing.

Preparation is key! Choose an example that showcases your analytical skills and how your findings led to actionable strategies or decisions that benefited your team or organization.

Reflect on any experience you have in training or mentoring others. Discuss your training approach and the importance of conveying information clearly to ensure understanding.

Explain your commitment to ongoing learning, including attending workshops, webinars, or following industry publications. Showcase your enthusiasm for continuous improvement in your professional skill set.

Share your perspective on common challenges you’ve faced, such as data inconsistencies or integrations, and how you’ve successfully addressed these obstacles to ensure smooth operations.

Articulate your motivations for wanting to join AECOM, perhaps citing the company’s commitment to infrastructure development or its emphasis on sustainability, and how you believe your skills align with their mission.