Job Title: Aesthetician/Cosmetologist
Reports to: Boutique Proprietor
Job Location: Benefit Boutiques
Employee Status: Full-time/ Part-time, Non-exempt
Essential Duties and Responsibilities
-Customer Service-
- Customer is the number one focus
- Greet customers in 30 seconds or less
- Follow the 8 Step Magic Formula
- Maintain an enthusiastic floor presence
- Build and maintain good customer relationships
- Keep accurate and complete records in the Retail/POS system
- Safeguard and keep all customer information confidential
- Effectively communicate with customers and co-workers
- Ensure customer signs Boutique Salon Guest Book
- Perform only “Benefit trained” services offered on service menu and ensure customer satisfaction
-Results-
- Achieve daily/ weekly/ monthly individual service goals
- Maintain target services per hour
- Make product recommendations and hand over service customers to Beauty Artists at end of service
-Teamwork-
- Promote feel good/ fun and gossip free environment for customers and employees
- Build strong positive relationships and treat others with respect
- Be on time and ready to work all shifts
- Be passionate and tenacious
- Act professionally, ethically and with integrity
- Use good judgment
- Ensure that Boutique deposits are maintained in accordance with Benefit’s policies; required to go to bank and make deposits.
- Participate in inventory control
- Help maintain clean and safe sales and stock areas, communicate maintenance issues to Boutique
Proprietor
- Communicate inventory needs and concerns to Boutique Proprietor
- Properly and accurately register all sales
- Communicate training needs that will result in increased sales to Boutique Proprietor
- Ensure compliance with all Company and Boutique policies and procedures
-Requirements-
Able to perform the following physical duties including, but not limited to:
- Continuous standing/ walking for 8 hours
- Unpacking and lifting boxes up to 30 lbs
- Continuous bending for 8 hours to perform body waxing services
- Stocking and filling shelves, drawers, and show cases
- Cleaning displays and Boutique
- Work in a fragrance filled environment
- Employees have physical contact with clients/ customers
- Maintain compliance with state board regulations
- Consistent and reliable attendance
- Operate POS system
Bene fit Cosmetics LLC – Aesthetician/Cosmetologist job description
Updated 4/2013
1
Qualifications
- For Aestheticians: Maintain a valid state issued Aesthetician license; including any additional schooling needed as a requirement
- For Cosmetologists: Maintain a valid state issued Cosmetology license; including any additional schooling needed as a requirement
- Proven strong service history
- Flexibility regarding work hours; ability to work nights, weekends, and some holidays
- Can initiate and manage change in a positive manner
- Comfortable and competent at make-up application
- Strong communication skills
- Adept at problem solving
- Flexible and adaptable to customer needs
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Bene fit Cosmetics LLC – Aesthetician/Cosmetologist job description
Updated 4/2013
2
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Cosmetology License or Aesthetician License (Required)
Shift availability:
Work Location: One location