Technology Assistant

Organization Background:

Founded in 1992, After-School All-Stars is a national non-profit organization which provides free, daily afterschool programs to nearly 75,000 children in need on nearly 350 school sites in 17 chapters across the U.S. Our goals for our All-Stars are the same we have for our own children: to be healthy and active, to graduate high school and go on to college, to find a job that they love and to give back to their communities. We achieve this by identifying and fueling our students' individual passions, tying their interests to tailored academic support, enrichment and health and fitness programming. After-School All-Stars gives its students a safe-haven during the "danger zone" hours of 3pm-6pm—the time of day when youth violence, drug use and other delinquent behaviors are most likely to occur. By creating caring youth adult relationships and incorporating service learning into all that we do, we help our All-Stars gain the confidence, skills and role models they need to become leaders in their community.

A Unique Opportunity

After-School All-Stars is currently seeking a Technology Assistant to help support the headquarters of a national non-profit. Support will be onsite at the National headquarters and remote support for 10 chapters nation-wide. The Tech Assistant will be a key member of the Operations Team with two years experience involved in operating, installing, monitoring, diagnosing and maintaining computer system.

The Tech Assistant will embody ASAS's core values: entrepreneurial, collaborative, transparent, accountable, and proactive. The successful candidate should have a minimum of two years of tech support experience through work or school, preferably in a nonprofit office setting. Undergraduate degree preferred.

- Proactive; take initiative and eager to learn about new technology

- Dependable, conscientious, detail oriented and capable of managing deadlines

- Capable of working independently as well as part of a team

-Flexible and able to adapt to changing position demands

- Self-learn and self-improve

- Proficient understanding of Windows 10

- Experience with basic networking and Active Directory

- Knowledge of Microsoft Office 365 is required

- Some knowledge of Firewalls is desired

- Ability to work under time constraints and meet deadlines

-Pride in self, work and organization with tasks performed at a high level of accuracy

- Ability to lift 25 lbs and work with basic tools (screw driver, etc)

-Ability to problem-solve and troubleshoot

- Customer service focused

Salary and Benefits:

This is a full-time non-exempt hourly position, starting at $18/hour and commensurate with the qualifications and experience of the individual candidate. ASAS offers competitive benefits including, but not limited to health, dental, and vision.

To learn more about ASAS, please visit our website: www.afterschoolallstars.org