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IT Security & Support Manager

Welcome to AgerpointAgerpoint is reshaping how agriculture and nature field data is captured, analyzed and managed. Building upon a decade of innovation and a deep IP portfolio, Agerpoint today brings technology to customers across agriculture, restoration and conservation using smartphones and tablets to affordably acquire ground truth data and uses automated analytics to extract plant measurements and insights. Combined with other 3rd party data, this digital twin platform for crops and forests equips public and private sector organizations with unprecedented transparency across the food supply chain and protected natural environments.The Agerpoint Capture mobile application allows users to capture 3D models of crops and trees via a smartphone or tablet, upload models to the cloud to assess health, yield, species, biomass, and more. Customers can then derive insights from these models with Agerpoint Cloud, a spatial data platform that leverages machine learning for detailed plant-level insights.Agerpoint was selected as a 2022 Technology Pioneer company by the World Economic Forum, recognized as one of the world’s most promising start-ups that are at the forefront of technological and business model innovation. Agerpoint’s Know Your Carbon™ offering was selected as winner of the Carbon Market Challenge as announced at the United Nations COP26 Climate Summit.The company is headquartered in Research Triangle Park, North Carolina at the Alexandria Center for AgTech - the country's first and only integrated multi-tenant, collaborative and amenity-rich R&D and greenhouse site.Job Requirements• SOC2 Compliance:• Lead the SOC2 audit process, from preparation to certification, ensuring all controls, documentation, and procedures are aligned with SOC2 requirements.• Implement and continuously improve security controls and processes to maintain SOC2 compliance.• Collaborate with auditors and external partners to address compliance requirements and close any identified gaps.• Experience with compliance automation tools like Drata, Vanta, etc• Security Management:• Develop and oversee the company’s information security program, including the establishment of security policies, procedures, and protocols.• Perform risk assessments and vulnerability testing to identify and mitigate security risks.• Oversee incident response planning and lead investigations of security breaches, providing recommendations for future improvements.• Ensure security measures are integrated into new products, platforms, and services.• Collaboration & Leadership:• Work closely with cross-functional teams, to ensure compliance with security policies and regulations.• Serve as the main point of contact for security-related matters, advising the executive team on security risks, incidents, and mitigation strategies.• Build and foster a culture of security awareness across the organization through training and communication.• Experience working with a startup environment to implement compliance and security standards as a team of one.• Continuous Improvement:• Monitor security trends, regulatory changes, and emerging technologies to ensure the company’s security posture remains robust and forward-looking.• Lead continuous improvements to ensure security frameworks align with industry standards (ISO, NIST, etc.).• Document and maintain security incident records and remediation processes.Qualifications• Bachelor’s or Two-year technical degree in Information Security, Cybersecurity, Computer Science, or a related field.• 5+ years of experience in security management, with a proven track record of handling SOC2 audits and compliance.• Deep understanding of security frameworks, including SOC2, ISO 27001, NIST, and GDPR.• Strong experience with risk assessment, vulnerability management, and incident response.• Familiarity with Azure cloud infrastructure and secure development practices.• Experience with security tools such as SIEM, IDS/IPS, and endpoint protection platforms.• Strong project management skills with the ability to handle multiple projects and timelines.• Excellent communication skills, with the ability to translate technical concepts into business language for non-technical stakeholders.• Relevant certifications (e.g., CISSP, CISM, CISA) are a plus.Agerpoint is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Agerpoint is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at recruiting@agerpoint.com.Note to Recruiters:Agerpoint does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Agerpoint will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Agerpoint explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Agerpoint.

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What You Should Know About IT Security & Support Manager, Agerpoint

At Agerpoint, we're excited to bring on an IT Security & Support Manager in beautiful North Carolina! This role is perfect for someone passionate about ensuring our innovative technology remains secure while making a positive impact in agriculture, restoration, and conservation efforts. In this position, you will lead our SOC2 audit process and drive our compliance journey, ensuring all security controls are tight and effective. Your expertise will guide the development and enhancement of security policies, as well as foster collaboration across our teams to uphold security standards within our cloud-based platforms. You'll have the opportunity to work with cutting-edge technology, conducting risk assessments and vulnerability testing, shaping our incident response efforts, and championing a culture of security awareness. If you're a proactive problem-solver with a comprehensive understanding of security frameworks and a knack for translating technical jargon into everyday language for non-technical team members, Agerpoint would love for you to join our dynamic crew. Plus, with our recognition as a Technology Pioneer by the World Economic Forum, you can be confident that you’re stepping into a company that's at the forefront of innovation. Come help us continue to improve our information security posture while collaborating with enthusiastic and dedicated professionals in a supportive and engaging work environment!

Frequently Asked Questions (FAQs) for IT Security & Support Manager Role at Agerpoint
What are the main responsibilities of the IT Security & Support Manager at Agerpoint?

The IT Security & Support Manager at Agerpoint plays a crucial role in driving the SOC2 audit process, overseeing compliance with security policies, and executing risk assessments to identify vulnerabilities. This position requires collaboration across teams to ensure products and services are aligned with security protocols, all while fostering a culture of security awareness throughout the organization.

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What qualifications are required for the IT Security & Support Manager position at Agerpoint?

Candidates for the IT Security & Support Manager role at Agerpoint should possess a Bachelor’s or technical degree in Information Security or related fields, along with at least five years of experience in security management. A deep understanding of security frameworks like SOC2, ISO 27001, and NIST is essential, along with familiarity in risk assessment and incident response.

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How does Agerpoint ensure continuous improvement in its security processes?

Agerpoint emphasizes continuous improvement in its security processes by monitoring current security trends and regulatory changes. The IT Security & Support Manager will lead initiatives to align security frameworks with industry standards and will implement ongoing assessments and updates to existing security protocols based on the latest best practices and technological advancements.

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What kind of experience is preferred for the IT Security & Support Manager role at Agerpoint?

Agerpoint prefers candidates with experience in handling SOC2 audits, compliance automation tools like Drata or Vanta, and a proven track record in a startup environment. Familiarity with Azure cloud infrastructure and the ability to communicate complex technical concepts to non-technical stakeholders are key assets for this role.

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What is Agerpoint's commitment to diversity and inclusion in the hiring process?

Agerpoint is committed to being an Equal Opportunity and Affirmative Action employer. The company actively promotes diversity and does not discriminate based on various protected characteristics. It also considers qualified applicants with criminal histories, ensuring an inclusive and equitable hiring process.

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Common Interview Questions for IT Security & Support Manager
Can you explain your experience handling SOC2 audits?

In answering this question, emphasize your role in prior SOC2 audits, detailing your responsibilities in documentation, preparation, and coordination with auditors. Highlight specific successes or improvements achieved during the process to demonstrate your expertise.

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How do you approach risk assessments and vulnerability testing?

Convey your methodology for conducting risk assessments, explaining tools or frameworks you utilize. Discuss how you prioritize vulnerabilities and the steps taken to remediate risks, illustrating your systematic approach to security management.

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What strategies do you use to promote a culture of security awareness within a team?

Provide insights into training, communication practices, and engagement tactics you’ve implemented to foster security awareness. Mention any specific programs or initiatives that have proven successful in bolstering your team’s understanding of security risks and best practices.

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How would you handle a security breach if it occurred?

Demonstrate your incident response plan by outlining the steps you would take upon discovering a breach, including immediate containment, investigation of the impact, communication with stakeholders, and evaluation of existing protocols to prevent future incidents.

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What security frameworks are you most familiar with, and how have you applied them?

Discuss the specific frameworks you’ve worked with, such as SOC2, ISO 27001, or NIST, detailing how you’ve implemented their guidelines within past roles. Highlight any measurable outcomes resulting from these implementations.

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Describe your experience with compliance automation tools.

Share any hands-on experience you have with compliance automation tools like Drata or Vanta. Explain how these tools have streamlined your processes and enhanced compliance efficacy within your previous roles.

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Can you discuss a time when you had to liaise with non-technical stakeholders?

Provide an example where you communicated technical details to non-technical team members or executives. Emphasize your ability to simplify complex concepts to facilitate understanding and decision-making.

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What steps do you take to stay updated on the latest security trends?

Explain the resources and methods you utilize to keep abreast of current security trends—a few examples could be industry publications, online courses, webinars, or professional networking events. Highlight any recent trends that have caught your attention.

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What are the key elements of an effective incident response plan?

Discuss critical components of an incident response plan, such as identification, containment, eradication, recovery, and lessons learned. Emphasize how you believe a structured yet flexible approach is essential for successful incident management.

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How do you prioritize multiple security projects?

Outline your project management skills by discussing how you assess project importance, urgency, and resource availability. Talk about any frameworks or tools you use to ensure deadlines are met while maintaining quality in security deliverables.

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Agerpoint is an innovator in geospatial intelligence and data engineering and develops technologies to digitize, analyze, and comprehend natural environments. Through a combination of high performance computing, machine learning, and advanced anal...

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Full-time, on-site
DATE POSTED
December 21, 2024

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