Service Now Developer - job 1 of 2

Archesys is a technology firm specializing in innovative cloud solutions and services for clients across various industries. We pride ourselves on our cutting-edge technologies, exceptional customer service, and collaborative work environment. Our organization seeks a skilled and experienced Agile Product Delivery Manager to join our team. As the Agile Product Delivery Manager, you will be pivotal in managing our customers IT Product and Delivery strategy and ensuring flawless delivery. At the nexus of technological innovation and operational delivery, this role requires a strategic visionary with an unyielding commitment to excellence in execution. You'll partner with and work with our engineers and innovative technical experts as you provide IT solution consulting tailored to the evolving needs of our customers.This is a fully remote, full-time position.• *Roles and ResponsibilitiesTechnical Product Management:Product Strategy & Vision:• Develop and refine product strategies aligned with customer objectives.• Engage in market research to identify trends and customer needs.• Define the product vision and strategy, and ensure that it is aligned with the cutsomers's overall business goals.Roadmap Planning:• Create and maintain product roadmaps to guide project timelines and deliverables.• Collaborate with cross-functional teams to prioritize features based on business value and customer feedback.Requirements Gathering:• Lead the process of gathering and documenting detailed product requirements.• Engage stakeholders to validate requirements and product concepts.‍Delivery Management:Project Management:• Oversee the execution of spint plans, ensuring timelines and quality standards are met.• Utilize agile methodologies to streamline development processes and enhance product quality.Resource Allocation and Management:• Manage resources efficiently, ensuring the optimal allocation across various projects.• Mentor and coach team members to foster personal and professional growth.Risk Management:1. Identify potential risks and create strategies to mitigate them.2. Engage in crisis management, offering solutions to keep projects on track.Collaboration and Communication:Stakeholder Communication:• Foster open communication with stakeholders, providing regular updates on project status and milestones.• Act as the main point of contact between clients, stakeholders, and development teams.• Communicate regularly with stakeholders, including product managers, executives, and customers, to keep them informed of progress and address any concerns.Cross-Functional Collaboration:• Collaborate with various departments to ensure the seamless integration of technologies and solutions.• Facilitate problem-solving sessions to address complex challenges and foster innovation.Qualifications:Educational Background:• Bachelor's degree in Computer Science, Information Technology, Engineering or a related field. A Master's degree will be considered a plus.• Certifications in product management or Agile development.• Certification in at least one cloud platform such as AWS (e.g., AWS Certified Solutions Architect - Associate)• Additional certifications in DevOps or SRE practices (e.g., Docker Certified Associate, Certified Kubernetes Administrator) are highly desirable.Experience:• 4+ years of experience in product management or a related role, with a track record of delivering complex products successfully.• Previous experience in a technical role, such as a developer or systems analyst, is desirable.• Experience with data analysis and user research.Skills:• Proficient in agile and scrum methodologies.• Exceptional leadership skills, with the ability to motivate and guide teams.• Strong technical background, with a deep understanding of software development processes.• Excellent communication and presentation skills.• Proven ability to manage multiple projects simultaneously.Technological Proficiency:• Experience with cloud computing platforms such as AWS, Azure, or GCP.• Familiarity with modern programming languages and web technologies.Personal Attributes:• Analytical thinker with strong problem-solving skills.• Adaptive, able to work in fast-paced environments.• Customer-centric approach, with a focus on delivering value to clients.• Ability to work independently and as part of a team.• Ability to meet deadlines and work under pressure.All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment.You must be legally authorized to work in the U.S. now and in the future without sponsorship.As the US Government is our clientele, you may be required to obtain a public trust or security clearance.Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute.‍What We OfferCompetitive salary and benefits package, including health, dental, and vision insurance, retirement plan, and generous paid time off.Opportunity to work with a talented team of professionals on exciting and innovative projects.Flexible work arrangements, including remote work options.Continuous learning and development opportunities, including access to training resources and professional development programs.A collaborative and inclusive work environment that values diversity and encourages growth.Join us at Archesys and be part of a team dedicated to delivering cutting-edge cloud solutions for clients in the public sector. Your expertise and passion for technology will help us continue to innovate and grow. We look forward to welcoming you to our team and supporting your success as Product Delivery ManagerArchesys participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Archesys is an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applications from all qualified candidates, regardless of race, color, religion, sex.