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Site Reliability Engineer (SRE)

About Air Apps

At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal, in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide.

Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe.

Join us on this journey to redefine resource management—and change lives along the way.

The Role

As a Site Reliability Engineer (SRE) at Air Apps, you will be responsible for ensuring the reliability, availability, and scalability of our systems. You will work at the intersection of software development and operations, implementing automation, monitoring, and performance optimization strategies to minimize downtime and improve system resilience.

Responsibilities

  • Design and implement scalable, reliable, and fault-tolerant systems across cloud environments.

  • Develop and maintain observability tools, including monitoring, logging, and alerting (e.g., Prometheus, Grafana, Datadog, ELK).

  • Automate infrastructure provisioning, deployment, and incident response using Infrastructure as Code (IaC) tools like Terraform or CloudFormation.

  • Optimize system performance, scalability, and incident response workflows to improve uptime.

  • Work closely with development and DevOps teams to improve system design for reliability.

  • Conduct root cause analysis (RCA) and implement preventative measures to minimize failures.

  • Ensure high availability by designing and maintaining load balancing, failover, and disaster recovery strategies.

  • Improve CI/CD pipelines to enhance deployment speed while maintaining stability.

  • Optimize cloud cost and resource utilization for AWS, Azure, or Google Cloud Platform (GCP).

  • Participate in on-call rotations to quickly address system failures and minimize downtime.

Requirements

  • Around 4+ years of experience in Site Reliability Engineering (SRE), DevOps, or System Engineering.

  • Strong knowledge of cloud platforms (AWS, Azure, or GCP) and cloud-native architectures.

  • Experience with observability and monitoring tools (Prometheus, Grafana, ELK, Datadog, New Relic).

  • Proficiency in Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Pulumi.

  • Hands-on experience with containerization and orchestration (Docker, Kubernetes, Helm).

  • Strong Linux system administration and networking fundamentals.

  • Experience with incident management, debugging, and root cause analysis.

  • Proficiency in scripting (Bash, Python, or Go) for automation and system monitoring.

  • Knowledge of load balancing, failover strategies, and distributed systems.

  • Understanding of security best practices, access control, and compliance requirements.

  • Strong communication skills and the ability to collaborate with cross-functional teams.

What benefits are we offering?

  • Remote-first approach with flexible working hours.

  • Apple hardware ecosystem for work.

  • Flexible Paid Time Off (PTO) to support work-life balance.

  • Annual Bonus.

  • Top-tier Health Insurance for peace of mind.

  • Public Transportation Pass to support your commute needs.

  • Coverflex benefits package for meal allowances, well-being, and more.

  • Air Conference 2025 in Las Vegas - an opportunity to meet the team, collaborate, and grow together!

Diversity & Inclusion

At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.

Application Disclaimer

At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

Average salary estimate

$75000 / YEARLY (est.)
min
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$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Site Reliability Engineer (SRE), Air Apps

At Air Apps, we’re on the lookout for a talented Site Reliability Engineer (SRE) to join our dynamic team in Lisbon! We're on a mission to revolutionize how people plan, work, and live through our innovative AI-powered Personal & Entrepreneurial Resource Planner (PRP). With over 100 million downloads worldwide, our family-founded company believes in thinking bigger and moving faster. As an SRE, you'll play a vital role in ensuring the reliability, availability, and scalability of our systems. This is not just a job; it’s an opportunity to make a real impact and work at the intersection of software development and operations. From designing scalable systems in cloud environments to developing observability tools like Prometheus and Grafana, your expertise will directly contribute to shaping the future of resource management. You'll also automate infrastructure, improve CI/CD pipelines, and collaborate closely with cross-functional teams to enhance system reliability. At Air Apps, we not only cultivate a creative and diverse culture but we also prioritize your professional growth, offering a remote-first work environment with flexible hours, top-tier health insurance, and even opportunities to attend the Air Conference 2025 in Las Vegas. Join us, and let's redefine the way the world organizes resources, all while enjoying the journey together in the beautiful city of Lisbon!

Frequently Asked Questions (FAQs) for Site Reliability Engineer (SRE) Role at Air Apps
What qualifications do you need for the Site Reliability Engineer position at Air Apps?

To succeed as a Site Reliability Engineer (SRE) at Air Apps, you should have around 4+ years of experience in Site Reliability Engineering, DevOps, or System Engineering. Familiarity with cloud platforms like AWS, Azure, or GCP, along with a strong grasp of cloud-native architectures is essential. You should also have experience with observability tools like Prometheus and Datadog, proficiency with Infrastructure as Code (IaC) tools such as Terraform, and a solid understanding of containerization with Docker and Kubernetes. Strong Linux system administration skills and experience with incident management are also important qualifications.

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What are the daily responsibilities of a Site Reliability Engineer at Air Apps?

As a Site Reliability Engineer at Air Apps, your daily responsibilities will include designing and implementing scalable systems, developing monitoring and alerting tools, automating infrastructure provisioning, and optimizing system performance. You'll work closely with development teams to enhance system design and conduct root cause analysis to prevent future failures. Additionally, you'll participate in on-call rotations to address system issues swiftly and ensure high availability across our platforms.

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What tools and technologies will I be using as a Site Reliability Engineer at Air Apps?

At Air Apps, Site Reliability Engineers use a variety of tools and technologies including cloud platforms such as AWS, Azure, or GCP, and observability tools like Prometheus, Grafana, and ELK Stack. You’ll also work with Infrastructure as Code (IaC) tools like Terraform, and container orchestration systems like Docker and Kubernetes. Proficiency in scripting languages such as Bash, Python, or Go will also be beneficial for automation tasks.

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How does Air Apps support the professional growth of Site Reliability Engineers?

Air Apps is committed to the professional growth of our Site Reliability Engineers by providing opportunities for continuous learning and development. We offer a collaborative environment where you can work on innovative projects and hone your skills. Additionally, attending the Air Conference 2025 in Las Vegas will give you the chance to learn from industry leaders and connect with peers, further enriching your experience and knowledge in the field.

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What benefits does Air Apps offer to its Site Reliability Engineers?

Air Apps provides an attractive benefits package to its Site Reliability Engineers, including a remote-first work model with flexible hours, comprehensive health insurance for peace of mind, and an annual bonus. We also offer a public transportation pass to ease your commute, flexible Paid Time Off (PTO) for work-life balance, and additional benefits through our Coverflex package to support your overall well-being.

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Common Interview Questions for Site Reliability Engineer (SRE)
Can you explain your experience with cloud platforms as a Site Reliability Engineer?

When discussing your experience with cloud platforms in an interview for the Site Reliability Engineer role, highlight specific projects you've worked on that utilized AWS, Azure, or GCP. Mention how you set up scalable environments, optimized cloud cost, and ensured security best practices were followed. This shows that you have hands-on experience.

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How do you approach incident management as a Site Reliability Engineer?

In your response, emphasize your methodologies for incident response, such as the use of monitoring tools for quick detection, effective communication during incidents, and conducting root cause analysis afterward. Provide examples of past incidents, how you resolved them, and any lessons learned to improve future incident management processes.

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What tools do you consider essential for observability as an SRE?

Discuss the various observability tools you have utilized in your past roles—mention tools like Grafana for visualization, Prometheus for monitoring, and ELK Stack for logging. Explain how these tools have enhanced system performance and made incident management easier, thereby showcasing your practical experience.

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How do you implement Infrastructure as Code (IaC) in your projects?

Explain your approach towards IaC, mentioning the specific tools you've used, like Terraform or CloudFormation. Provide examples of how you’ve automated infrastructure provisioning and deployment processes, and the benefits it brought to project delivery speed and system reliability.

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Can you describe a challenging system failure you've dealt with?

Share a specific incident where a system failure occurred, detailing your role in the troubleshooting process. Highlight the steps you took, the tools you used, and the outcome. Discuss what preventative measures were instituted afterward to ensure a similar issue doesn’t arise in the future.

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In your opinion, what is the most important aspect of system resilience?

Discuss the importance of redundancy, load balancing, and failover strategies in achieving system resilience. Provide practical examples from your experience where you implemented these strategies to enhance system reliability, thereby demonstrating your understanding of key SRE principles.

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How do you optimize CI/CD pipelines?

Discuss specific strategies you've used to enhance the speed and reliability of CI/CD pipelines, such as implementing automated testing, feedback loops, and version control practices. Provide examples of the improvements this brought to your previous teams in terms of deployment frequency and system stability.

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What scripting languages are you proficient in and how have you used them?

Mention your proficiency in scripting languages such as Bash, Python, or Go, explaining how you've used them for automation tasks, system monitoring, or incident response. Providing concrete examples of projects where scripting made a significant difference will strengthen your answer.

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How do you stay updated with industry trends and advancements related to SRE?

Describe the steps you take to keep your knowledge current, such as subscribing to industry publications, participating in forums, attending webinars, and networking with other professionals. This shows your dedication to continuous learning in the rapidly evolving tech landscape.

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Why do you want to work as a Site Reliability Engineer at Air Apps?

Share your motivation to join Air Apps by expressing enthusiasm for their innovative AI-driven projects, commitment to diversity and inclusion, and appealing work culture. Highlight how your values align with Air Apps’ mission and how your skills can contribute to the team.

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Air Apps is a leading mobile development company creating essential apps for your daily tasks.

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Full-time, remote
DATE POSTED
March 28, 2025

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