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Software Engineer (x/f/m) - Billing system image - Rise Careers
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Software Engineer (x/f/m) - Billing system

🐼 Who we are

You. Better. With Alan.

Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR.

Our team of 600 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.

🤘 How we do it ?

People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

  1. Mission is the Boss: We have a mission-first focus with long-term thinking, where all employees act as owners seeking the company's success above all else.

  2. Member & Customer-led: We are obsessively focused on solving customer problems and creating delightful experiences while building trust.

  3. Excellence like Athletes: We maintain high standards and talent density, using the Keeper Test to ensure exceptional performance.

  4. Enlightened Despots: We combine distributed ownership with accountability, empowering decision-makers while maintaining responsibility.

  5. Radically Transparent: We make information accessible and written-first, promoting async communication while protecting sensitive data.

  6. Kind, Methodic Optimists: We collaborate genuinely without ego, support teammates, and maintain positive intent while assuming the best.

  7. Empathetic Challengers: We give direct feedback with empathy, praise strengths, and focus on growth through candid communication.

  8. Bold & Creative Contrarians: We think differently to achieve greatness, challenge expertise with first principles, and embrace calculated risks.

  9. Disciplined Executors: We focus on making good decisions quickly, maintain accountability, and break down problems into manageable pieces.

  10. Fight for Simplicity: We eliminate unnecessary processes, stay concise and articulate, and maintain smart frugality while solving problems pragmatically.

⭐ The Engineering team ⭐

In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!

Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.

We move fast, with a lot of ownership, and are proud to tackle big problems!

Our process is very simple: those who make product decisions are the same ones who build them.

Our stack is Python/Flask, React, React Native, PostgreSQL.

Want to know more? Read this article if you want to discover how life as an Engineer at Alan and this article on our Engineering career path.

🚀 Our product team: Global Billing

We own the infrastructure and customer flows that keep Alan running across all markets. 💸 

As we expand globally and launch innovative services, we're building a scalable, flexible billing product that works flawlessly anywhere and meets customer expectations. 

Our vision: seamless interfaces making it easy for all Alan teams to integrate with our billing system, regardless of service or country. ✨

🛠️ What you'll build:

  • Craft a world-class billing engine that handles a huge load with near perfect reliability.

  • Ship elegant components and APIs that make it easy for any team to implement payment and support the flexibility required by our markets and customers

  • Perfect our observability and monitoring to identify and address issues as they arise.

  • Collaborate with cross-functional teams to design and implement a unified experience and code base across multiple countries

🌟 Why this role is special:

  • Bring Alan’s unique experience to hundreds of thousands of lives by making it easy for companies to choose &  use Alan for their employees

  • Deliver a frictionless and delightful invoicing and payment experience to our members

  • Work on mission-critical systems and innovative features that sign deals and power Alan's core operations

  • Solve fascinating business and technical puzzles while keeping our "uncompromising simplicity" principle

  • Join a team obsessed with engineering excellence and continuous learning

  • At Alan, you're not only shipping amazing code, you will also be shaping the experience and impacting the product direction

👥 Who we're looking for:

  • A backend engineer with an appetite for full-stack development

  • Someone passionate about turning complex processes into simple, elegant solutions

  • Experience building scalable systems that handle real-world complexity

  • Experience in working with billing systems at scale would be a big plus

Come join us to craft the financial backbone that will support Alan's mission for years to come.

⭐ Is it you we’re looking for?

We are looking for problem-solver engineers with 5+ years of experience who get excited about simplifying complex business problems:

  • You’ll be able to tackle high-impact & high-risk projects involving many engineers.

  • You’ll design efficient systems and engineering practices to align with and facilitate interactions between multiple teams/products.

  • You’ll have the opportunity to mentor other engineers & lead crews (more details in this article).

  • You’ll be able to contribute to hiring your future coworkers and shape candidates’ hiring experience (improving our technical assessment process etc...)

You would be a good fit at Alan if most of this sounds like you:

  • Well-versed in Object Oriented Programming such as Python, Java, C#, and enthusiastic about web technologies such as modern Javascript.

  • Willing to work in Python/JavaScript (but you don’t need to have experience with those 2 languages!).

  • Passionate about building products.

  • Self-starting and entrepreneurial.

  • Humble and still willing to grow (no matter your seniority!).

  • Collaborative, enthusiastic about teamwork, learning, and teaching.

  • Fluent in English (no need to speak French!).

For this opportunity, we are aiming to hire within the D-F level range.

But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.

🙌   Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 

Therefore, we offer:

  • Fair rewards. Generous equity packages complement your base salary.

  • Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.

  • All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.

  • Flexible vacation policy and flexible working hours. Organize your  time as you  wish.

  • Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).

  • Transport. Country-specific commuter benefits.

  • Learning & Training opportunities. A highly  flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.

  • Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture.

  • Parental leave. Extended parental leave for all new parents.

Important note: we hire people, not roles.

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

We'll be thrilled to receive your application!

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.

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What You Should Know About Software Engineer (x/f/m) - Billing system, Alan

Join our vibrant team at Alan as a Software Engineer (x/f/m) focusing on our billing system! At Alan, we're not just about insurance; we're revolutionizing healthcare with our unique vision to make prevention the new norm. Our engineering team is pivotal in crafting seamless applications and infrastructure that enhance the member experience for over 700K people across several countries, including France, Spain, Belgium, and Canada. As a Software Engineer, you'll play a critical role in building a scalable and flexible billing product that meets the diverse needs of our clients and supports our rapid international expansion. If you're passionate about turning complex problems into simple, elegant solutions and thrive in a collaborative, dynamic environment, this is the opportunity for you. You’ll get the chance to work with a talented group of engineers and contribute to significant, global projects that have a meaningful impact on people's lives. We value ambition, creativity, and the drive to excel. Your efforts will help shape the future of health benefits, transforming them from cost centers into valuable assets for employers. With a tech stack that includes Python, React, and PostgreSQL, you’ll utilize your skills to develop world-class components and APIs while ensuring smooth operations and outstanding performance. Come make a difference at Alan, where our mission is to inspire better health for everyone!

Frequently Asked Questions (FAQs) for Software Engineer (x/f/m) - Billing system Role at Alan
What are the main responsibilities of a Software Engineer at Alan?

As a Software Engineer (x/f/m) at Alan, your main responsibilities will include developing a world-class billing engine, creating APIs for payment integration, and collaborating with cross-functional teams. You'll also contribute to maintaining and monitoring the system's reliability, helping ensure a seamless experience for our members.

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What qualifications do I need to apply for the Software Engineer position at Alan?

Applicants for the Software Engineer (x/f/m) position at Alan should have at least 5 years of experience in backend engineering and a passion for full-stack development. Proficiency in Object-Oriented Programming languages such as Python or Java, as well as experience with scalable systems, is essential. Experience in billing systems will be an advantage.

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What programming languages are used by Software Engineers at Alan?

Software Engineers (x/f/m) at Alan primarily work with Python, Flask, React, and PostgreSQL. Familiarity with these technologies will help you thrive in our innovative and fast-paced environment as you tackle complex systems designed to deliver exceptional service.

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How does the engineering team at Alan approach project management?

The engineering team at Alan follows a mission-first culture that emphasizes collaboration and accountability. Those who make product decisions are also the ones who build them, ensuring a strong connection between goals and deliverables while promoting a culture of ownership and excellence.

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What kind of work culture can I expect as a Software Engineer at Alan?

At Alan, the work culture is characterized by radical transparency, kindness, and a commitment to continuous learning. You’ll find a supportive environment where engineers are encouraged to challenge norms, contribute to decision-making, and grow their skills, all while maintaining a focus on delivering value to our members.

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Common Interview Questions for Software Engineer (x/f/m) - Billing system
Can you describe a challenging project you've worked on as a Software Engineer?

When answering this question, focus on a specific project that highlights your problem-solving skills and technical expertise. Describe the challenges faced, your role in addressing them, and the outcome. Emphasize teamwork and learning.

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How do you ensure code quality and maintainability?

Discuss your approach to code quality, including practices like regular code reviews, automated testing, and adhering to best practices in software design. Mention how these practices contribute to maintainability in a collaborative environment.

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What strategies do you use to manage deadlines and project timelines?

Share strategies you use to prioritize tasks effectively, communicate with team members, and break projects into manageable pieces. Highlight your ability to adjust plans based on team input and project progress.

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How do you handle feedback on your code or projects?

Indicate your openness to feedback by sharing how you interpret and implement suggestions from peer reviews. Explain how constructive criticism helps you grow as an engineer and improve the quality of your work.

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What interests you about the billing system at Alan?

Express your enthusiasm for systems that directly impact user experiences. Discuss the nuances of billing systems and how they can be improved, aligning with Alan’s mission to provide a seamless financial interaction for users.

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How do you stay updated with the latest technology trends?

Explain your routine for keeping abreast of industry developments, such as attending workshops, following tech blogs, participating in forums, or engaging in online courses. Highlight your commitment to continuous learning.

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Can you describe your experience with deploying applications?

Detail your past experiences with application deployment, the tools you’ve used (like CI/CD pipelines), and any challenges faced during the process. Emphasize your ability to learn and adapt to new deployment methodologies.

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How do you approach collaborating with cross-functional teams while building a product?

Highlight your communication skills, ability to listen to different perspectives, and experience working with stakeholders from various disciplines. Stress the importance of a unified understanding of project goals.

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What is your experience with Agile methodologies?

Outline your familiarity with Agile practices and how you've applied them in past projects. Discuss the benefits you've observed, such as improved team collaboration and faster delivery cycles.

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What do you think is essential for a successful software engineering team?

Discuss the importance of clear communication, collaboration, mutual respect, and a shared commitment to quality. Mention how a positive work culture can increase engagement and performance within the team.

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Our mission is to make personal, proactive and holistic health part of people’s daily lives, striving to be the world’s most member-centric healthcare company. Our employees join Alan because they truly believe in this mission. 🤘 How we do it ?...

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DATE POSTED
April 15, 2025

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