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Contracts Manager

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Contract Manager – Frimley, Surrey. Combination of office, home and on-site working

Alarm Communications Limited are a leading team of fire protection, commercial security and building management systems specialists. Our client base is predominantly built of prestigious buildings and landmarks, such as high-end hotels, stadia and education establishments in and around Greater London. We are currently looking to appoint a new Contract Manager to be based out of our Head Office in Frimley, Surrey.

Basic Salary – £65,000 subject to experience

Vehicle / Vehicle Allowance? Circa £525 per month

Pension, Life Assurance & much more. – Please see our generous remuneration packages below

Alarm Communication’s Contract Manager…

A Technical Account Manager who acts as the head of a business unit responsible for a selection of key accounts, managing a team of between 5-15 staff and around £600k-£2m in annual revenue. Acting as the primary point of contact for a small selection of key clients.

Account management - liaising with clients to develop a sustainable pipeline of works. Helping clients to understand future operational and capital expenditure, assisting with budget planning and producing technical upgrade strategies.
Sales and estimation – Producing sales quotations for works onsite and developing a detailed site knowledge to allow speedy, accurate, consistent, and competitive pricing.
Service base – Working with the support of a service manager to review and renew all service contracts and ensure that all Service levels and KPI’s are met or exceeded.
Working to ensure that all remedial actions and corrective works are completed timely and to a high standard.
Managing small projects – Directly managing minor and small works with the assistance of senior engineers and other support staff.
Major Project – working in partnership with a Project Manager to act as the client’s liaison to monitor larger scale projects for your clients, ensuring all site standards and client expectations are met.
Invoicing and financial reporting – Complete monthly works reviews and submitting all invoicing and progress claims, accurately and on time every month.
Responsible for all SHEQ (Safety, Health, Environment and Quality) risk assessment and method statements, general management reports and audits for their business unit.
People management of junior managers, admin, engineers and apprentices, including supporting/encouraging their development and completing staff appraisals.
Scaling the team in line with business development plans. Instilling a growth mindset within the team and promoting a culture of internal progression.

Who We’re Looking For

Alarm Communications consistently aspire to create safe, secure and sustainable spaces, that have a positive influence on the lives of colleagues, clients and the communities we work in, therefore, in addition to having all the usual attributes of a great Alarm Communications’ employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer:

Either be from a technical/engineering background, or with proven experience within the Fire and Security Industry.
Experience with large-scale, networked, commercial applications. Including experience with I.P networks and integrated solutions.
Able to work with in house staff and approved contractors to deliver a range of works across various disciplines.
Excellent communicator, supremely organised, have an exceptional eye for detail and works well within a close-knit team.

How we Attract, Reward & Retain Our Employees

At Alarm Communications we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.

Basic Salary – £65,000 subject to experience
Royal London Pension
Life Assurance 4x Salary
20 Days Paid Holidays plus Bank Holidays
Additional Day holiday for each full year of completed service (up to 25 days)
Additional Birthday Holiday
Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.
Mental Health & Well-being Scheme
Employee Recognition Scheme
Free, secure, onsite parking
Development and progression opportunities

A Little More About Alarm Communications

We are a small, regionally focused business which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry.

Big enough to provide but small enough to care.

Our Business Include:

Alarm Communications acl.uk.com
Clymac clymac.co.uk/careers
FAFS Fire & Security fafsfireandsecurity.com
Marlowe Kitchen Fire Suppression marlowefireandsecurity.com
Morgan Fire Protection morganfire.co.uk
Marlowe Smoke Control marlowe-aov.co.uk
Marlowe Fire & Security marlowefireandsecurity.com

Equal Opportunities

We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Average salary estimate

$65000 / YEARLY (est.)

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$65000K

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What You Should Know About Contracts Manager, Alarm Communications Limited

Join Alarm Communications Limited as a Contracts Manager and help us shape a safer future! Based out of our Head Office in Frimley, Surrey, this role offers a blend of office, home, and on-site work, giving you the flexibility you need. As our Contracts Manager, you'll take charge of key accounts and manage a dynamic team of 5-15 staff while overseeing annual revenue ranging from £600k to £2m. You'll be the main contact for pivotal clients, guiding them through budgeting, technical strategy, and ensuring that all service levels and KPIs are met. This position is perfect for someone with a technical or engineering background, especially in the Fire and Security Industry, who loves to communicate and foster strong client relationships. Your tasks will include managing pricing estimates, handling invoicing accurately and promptly, and overseeing the completion of projects to high standards. We believe in investing in our people, boasting a competitive salary and a great benefits package, including life assurance, generous holiday entitlement, and opportunities for personal development. If you're ready to make a real impact and thrive in a supportive environment, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Contracts Manager Role at Alarm Communications Limited

What are the main responsibilities of a Contracts Manager at Alarm Communications Limited?

As a Contracts Manager at Alarm Communications Limited, your primary responsibilities include managing key accounts, overseeing a team, and ensuring high-quality service delivery. You will develop client relationships, provide budgetary assistance, and lead project management efforts. Managing invoicing, financial reporting, and SHEQ standards while encouraging your team's development are also critical aspects of this role.