Commercial Account Executive

As a Commercial Account Executive at Alarm.com, your primary responsibilities include prospecting, onboarding, and developing new commercial dealers. You'll build lasting relationships with key partners and assist them in presenting security solutions to large end users. Additionally, you'll lead product training sessions, promote industry partnerships, and collaborate with various teams to enhance dealer support.

To be a successful Commercial Account Executive at Alarm.com, you should have experience in sales, installation, and support of commercial security products like access control and video surveillance. A bachelor’s degree is strongly preferred, along with a proven track record of revenue growth and account management. Strong communication skills, flexibility, and the ability to work independently are also crucial.

The Commercial Account Executive role at Alarm.com typically requires about 50-75% travel. This means you'll have the opportunity to meet with dealers in person and support their needs effectively while helping expand Alarm.com’s commercial reach.

Alarm.com is dedicated to the growth of its employees. As a Commercial Account Executive, you'll receive mentorship and leadership training, which is designed to ensure that you excel in your role and advance your career within the company. You'll have ample opportunities to engage with industry leaders and attend relevant meetings and trade shows.

Alarm.com provides a competitive benefits package for its Commercial Account Executives, including a choice of healthcare options, a 401(k) with employer match, paid holidays, increasing paid time off based on tenure, paid maternity and paternity leave, and more. The company is committed to fostering a positive work environment that supports its employees' well-being.

In your answer, focus on specific sales experiences that align with Alarm.com's needs. Discuss metrics to illustrate your success in increasing revenue and growing accounts. Be sure to mention any experience with security products as it directly relates to the responsibilities of the Commercial Account Executive role.

Explain your strategy for forging meaningful connections with dealer partners. Highlight your communication style and any experience you have in establishing rapport. Provide examples of how building these relationships has led to mutual success in the past.

Share specific techniques that have worked for you in the past, such as active listening to understand client concerns, empathizing with their situation, and presenting tailored solutions that address their needs. Providing examples will make your answer more compelling.

Discuss your method for organizing accounts based on potential impact and urgency. You might want to reference tools or software you use for tracking progress and ensuring that your time is allocated effectively across your account base.

Detail a particular sales presentation where you effectively engaged the audience and demonstrated a strong understanding of the product being sold. Mention how you tailored your presentation to meet the needs of your audience and the results achieved.

Reflect on challenges you've faced, such as changing industry regulations or intense competition. Discuss how you have adapted to these challenges and remained motivated and successful despite obstacles.

Highlight your approach to staying updated, whether it's through industry publications, conferences, webinars, or networking. Show that you actively seek out information to stay competitive in the market.

Share your mentoring style and how you conveyed your knowledge effectively while empowering others. Mention the progress your mentee made as a result of your support.

Talk about your commitment to understanding client needs and how you follow up with them to ensure their satisfaction. Offering examples of how you have successfully resolved issues in the past can make your answer stronger.

Discuss how you assess a potential client's personality and preferences to customize your sales approach. Providing examples of how this adaptability has led to successful sales can be very effective.