Field Service Calibration Technician (Quality Control Services, an Aldinger Co.)

As a Field Service Calibration Technician at Quality Control Services, your primary responsibilities will include performing accurate and timely calibrations on various equipment at customer sites, such as balances, scales, and temperature devices. You'll communicate closely with clients throughout the calibration process, providing updates and ensuring their needs are met. Additionally, you'll maintain calibration records and ensure compliance with industry regulations and quality standards.

To qualify for the position of Field Service Calibration Technician at Quality Control Services, you should have an electronics background, strong attention to detail, and excellent customer service skills. While specific calibration experience isn't mandatory, any relevant background, like an associate's degree in engineering or electronics, can be beneficial. You must also be able to lift 50 lbs and possess a valid driver's license.

Quality Control Services provides comprehensive training for new Field Service Calibration Technicians tailored to ensure you are well-prepared for the role. This training covers calibration processes, industry regulations, and hands-on experience with the various types of equipment you'll be working on, equipping you with the necessary skills to excel in your position, regardless of prior experience.

Yes, travel is an essential part of the Field Service Calibration Technician role at Quality Control Services. You'll primarily work at customer sites within Tacoma and the surrounding areas, but also be expected to undertake scheduled overnight travels throughout states like Oregon, Washington, Idaho, Montana, and California, approximately one to two weeks each month.

Field Service Calibration Technicians at Quality Control Services can expect a dynamic work environment where no two days are the same. You'll be working on-site at various locations, interacting with clients, and managing diverse tasks, which ensures a refreshing and challenging atmosphere. The role combines technical work with customer interaction, making it ideal for those who are adaptable and customer-oriented.

Highlight your familiarity with calibration equipment, including any specific types you have worked with, such as balances, scales, or pH meters. If you have hands-on experience, provide examples of how you performed calibrations and the importance of accuracy in that process.

Discuss your understanding of industry regulations and how you adhere to established calibration procedures. Mention the importance of meticulous record-keeping and regular training to stay updated with quality standards.

Share a specific example of a challenge, focusing on your problem-solving skills and customer service abilities. Highlight how you maintained communication with the client and the steps you took to find a satisfactory resolution.

Explain your approach to time management and organization. Share any tools or methods you use to prioritize tasks effectively and how you balance customer needs with scheduling demands.

Express your willingness to travel, emphasizing any previous experience with work-related travel. Share how you plan for overnight trips, ensuring you maintain productivity and responsibility while away from home.

Identify critical qualities such as strong attention to detail, excellent communication skills, a customer-oriented mindset, and the ability to adapt to diverse work environments. Explain why these traits contribute to success in this role.

Discuss any relevant customer service experiences, whether in technical roles or other industries. Highlight your ability to communicate complex information clearly and your dedication to understanding customer needs.

Provide a specific example where you had to learn a new skill related to calibration or electronics. Discuss the resources you utilized, how you motivated yourself, and the outcome of applying that skill.

Share your passion for accuracy, technology, and continuous learning. Explain how calibration fits into your career goals and how you find motivation in ensuring clients receive reliable services.

Describe your proactive approach to professional development, whether through attending workshops, following industry publications, or participating in online forums. Emphasize the importance of staying informed in a continually evolving field.