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Quality Manager

Company Description

Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive North American footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows, vinyl siding, metal accessories, metal roofing and wall systems, and insulated metal panels. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play

Job Description

The Quality and CI Manager will demonstrate strong technical skills set from academic or a mixture of practical experience ranging from Mechanical, Industrial Engineering, Quality, and Production based programs. He/She will lead the execution of cross-functional strategies and plans that ensure we execute the company’s production system quality control roadmap.

Additionally, the Quality and CI Manager will lead the plant’s continuous Improvement initiative by utilizing the Cornerstone Building Brands Production System Methodologies at the site to ensure continuous, systemic, and sustainable elimination of waste.

This position reports to the Plant Manager with a dotted line reporting to Corporate Quality and CI Regional Leadership.

DUTIES AND RESPONSIBLITIES:

  • Handles Quality Assurance/Control site functions at a tactical level
  • Acts as a key contact for suppliers and customers on quality-related issues
  • Executes effective methods for inspection, testing, sampling, and training
  • Deploys and validates approved revisions of existing methods and procedures to improve products and / or processes
  • Manages all CTQ, prioritization quality matrix (QPM), problem solving, and other modules as part of the Corporate Quality strategy
  • Executes and maintains all reporting documentation for quality-related topics as required
  • Provide support for all company established quality programs as required
  • Ensures measuring equipment calibrations are being performed and kept up with per schedule
  • Works with suppliers striving to provide defect-free components for use in the manufacturing process
  • Ensures alignment of data collection and analysis with organizational quality objectives
  • Manages and champions all lean concepts, kaizen events, and other modules as part of the Corporate Continuous Improvement strategy
  • Facilitates and leads the continuous improvement process by identifying training needs and providing training in problem solving methodology, Kaizen, 5S, Kanban, Value Stream Mapping, PDCA
  • Engages the leadership team in setting and achieving goals utilizing Lean initiatives. This includes working with key leadership both functionally and strategically to drive overall improvements in specific areas
  • Directs and coordinates CI and process engineering activities in the plant
  • Ensure that CTO and CI activities are aligned with goals for each plant and with the Regional CI Manager
  • Provides input and feedback to key leadership positions about process improvement opportunities
  • Lead efforts to develop and deliver training
  • Assists in the hiring, leadership, development, coaching, supervision, evaluation, and disciplining of departmental staff
  • Coach hourly production associates on process adherence as it relates to CI and Quality Assurance
  • Conduct monthly training sessions with hourly associates on quality standards and practices
  • Coordinate with plant leadership team and material suppliers to maintain compliance with certification requirements
  • Provide tactical coaching on Lean Methodology and other CI techniques
  • Assist plant leadership with leading problem-solving activities (PDCA)

Qualifications

  • Bachelor's degree (B. A.) from four-year College or university; or five to six years related experience and/or training; or equivalent combination of education and experience
  • Six Sigma certification a plus
  • The successful candidate will have at least 5+ years of manufacturing experience and at least 2 years of quality experience or continuous improvement
  • Enthusiastic about the value quality and continuous improvement brings to the manufacturing process and passionate about keeping technical skills up to date, understanding best practices, and deploying quality systems and kaizen events to achieve prescribed goals and targets
  • Displays a strong ability to use data to rationally analyze and solve issues
  • Excellent verbal and written communication skills with the ability to train staff and run events
  • Proficient with Microsoft Office Suite or related software
  • AutoCAD experience a plus
  • Available for minimal travel (10%), for training and knowledge sharing

Additional Information

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan or policy statement, please contact Human Resources at 281-897-7788 or [email protected]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [email protected]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

California Consumer Privacy Act (CCPA) of 2018

Must be at least 18 years of age to apply.

Notice of Recruitment Fraud
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

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CEO of Cornerstone Building Brands
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What You Should Know About Quality Manager, Cornerstone Building Brands

Are you passionate about quality management and continuous improvement? If so, Cornerstone Building Brands, located in Spokane Valley, WA, has an exciting opportunity for you as a Quality Manager. In this role, you'll leverage your technical skills and experience in Mechanical and Industrial Engineering to lead the quality assurance and control functions at our manufacturing plant. You'll collaborate with suppliers and customers, ensuring that our production system adheres to the highest quality standards. You'll have the chance to be hands-on in managing inspection, testing, and training processes while executing strategies that align with our corporate quality initiatives. As a Quality Manager, you'll also champion our continuous improvement efforts by implementing lean methodologies and facilitating training sessions for our production associates. Your ability to analyze data will play a critical role in identifying opportunities for process enhancements, ultimately driving our mission to deliver defect-free products. At Cornerstone Building Brands, we believe that every employee contributes to the communities where we operate, and we offer a comprehensive benefits package that reflects our commitment to your professional and personal well-being. Join us and make a positive impact every day!

Frequently Asked Questions (FAQs) for Quality Manager Role at Cornerstone Building Brands
What are the key responsibilities of the Quality Manager at Cornerstone Building Brands?

As the Quality Manager at Cornerstone Building Brands, you'll be responsible for overseeing quality assurance and control at the plant level. This includes managing inspection processes, engaging with suppliers on quality-related issues, and leading continuous improvement initiatives incorporating lean methodologies. You will ensure that all quality metrics align with company goals, and you will coach team members on best practices in quality management.

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What qualifications are required for the Quality Manager role at Cornerstone Building Brands?

To be considered for the Quality Manager position at Cornerstone Building Brands, candidates should have a Bachelor's degree in a relevant field or a combination of education and experience totaling 5-6 years. Furthermore, a minimum of 5 years of manufacturing experience and at least 2 years in quality or continuous improvement roles is essential. Six Sigma certification is a plus and proficiency in Microsoft Office and AutoCAD is beneficial.

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How does the Quality Manager contribute to continuous improvement at Cornerstone Building Brands?

The Quality Manager at Cornerstone Building Brands plays a pivotal role in driving continuous improvement by implementing lean strategies and facilitating Kaizen events. You’ll identify training needs and provide coaching on problem-solving methodologies, thereby helping the organization sustain a culture of excellence and achieve its quality objectives.

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What type of experience is preferred for the Quality Manager position at Cornerstone Building Brands?

Candidates for the Quality Manager position at Cornerstone Building Brands ideally possess extensive experience in manufacturing contexts, particularly in quality assurance and continuous improvement. A strong background in using statistical data for problem evaluation and a passion for quality processes are also highly valued.

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What benefits does Cornerstone Building Brands offer to its Quality Manager employees?

Cornerstone Building Brands offers a robust benefits package for full-time employees, including medical, dental, vision insurance, paid time off, and 401k plans. Additional perks such as tuition reimbursement and opportunities for professional development are also available, reflecting our commitment to supporting our employees' growth and well-being.

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Common Interview Questions for Quality Manager
How do you approach problem-solving in your role as a Quality Manager?

When addressing problems as a Quality Manager, I utilize data-driven analysis to identify root causes. A structured approach, such as PDCA (Plan-Do-Check-Act), assists in systematically solving issues while ensuring that improvements are sustainable in the long run.

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What continuous improvement methodologies are you familiar with?

I have experience with several continuous improvement methodologies, including Six Sigma, Lean Manufacturing, and Kaizen. I use these frameworks to eliminate waste, improve processes, and enhance product quality across manufacturing operations.

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Can you describe a successful quality improvement project you led?

Absolutely! In my previous role, I led a project focusing on reducing defect rates by implementing a new quality control process. By providing training and engaging employees, we reduced defects by 25% over six months, significantly enhancing overall productivity and customer satisfaction.

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How do you ensure supplier quality standards are met?

Ensuring supplier quality involves establishing clear communication and quality expectations from the outset. I regularly engage with suppliers, perform audits, and utilize metrics to monitor their performance, emphasizing a collaborative approach to achieve quality goals.

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What role does data analysis play in quality management?

Data analysis is crucial in quality management. It helps in identifying trends, root causes, and areas for improvement. By analyzing data effectively, I can make informed decisions that lead to better quality outcomes and drive continuous improvement efforts.

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How do you train employees on quality standards?

I develop tailored training sessions focusing on clear communication of quality standards. This includes interactive workshops, providing real-life examples, and encouraging participation through exercises that apply quality principles to their daily tasks.

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What strategies do you use to foster a quality-oriented culture?

Fostering a quality-oriented culture involves leading by example, recognizing quality achievements, and creating open channels for discussion and feedback. When team members see the leadership's commitment to quality, it inspires them to prioritize quality in their roles.

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Describe how you manage conflicts related to quality issues.

I manage conflicts by addressing issues directly and collaboratively. I focus on understanding the perspectives of all parties involved and aim for a solution that aligns with our quality objectives, always keeping a professional and respectful stance during discussions.

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What is your experience with regulatory compliance in quality management?

I have comprehensive experience ensuring compliance with applicable regulatory and industry standards. This includes staying updated on regulations, conducting audits, and implementing necessary changes to processes or documentation to maintain compliance.

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How do you measure success in your role as a Quality Manager?

Success as a Quality Manager is measured through various metrics, such as defect rates, customer feedback, and operational efficiency. Additionally, successful implementation of improvement initiatives and employee engagement in quality practices reflect overall success in the role.

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At Cornerstone Building Brands, our people are what make the difference. Through the core values, consistent behaviors and mindsets embraced by our employees, we have built a culture dedicated to understanding our customers’ needs and what matters...

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Full-time, on-site
DATE POSTED
January 3, 2025

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