Security Shift Supervisor - Armed - job 10 of 12

As an Armed Security Shift Supervisor at Allied Universal, your main responsibilities include supervising and coordinating security services during your designated shift, serving as the link between the site supervisor and your team of professional security officers. You'll ensure that high standards of security are maintained, address any staffing needs, provide training and coaching to your team, and manage any emergencies calmly and effectively, making sure safety protocols are followed.

To apply for the Armed Security Shift Supervisor position at Allied Universal in Atlanta, you need to be at least 21 years of age and possess a high school diploma or equivalent. Effective communication skills, both written and verbal, are essential, as you’ll interact with personnel and the public regularly. Additionally, you must meet state-specific licensing requirements and successfully complete a background investigation and drug screen.

The Armed Security Shift Supervisor position at Allied Universal requires availability during specific shifts: Saturday and Sunday from 7 AM to 3 PM, and Monday and Tuesday from 3 PM to 11 PM. This flexible schedule provides an opportunity for you to make a significant impact while enjoying your work-life balance.

At Allied Universal, the Armed Security Shift Supervisor role opens doors for numerous career advancement opportunities. With dedication and performance, you can progress to higher management positions within the organization. We invest in our employees' growth through various training programs and offer paths to develop your skills further, ensuring your career journey is fulfilling and rewarding.

Working as an Armed Security Shift Supervisor at Allied Universal comes with numerous benefits. Alongside a competitive pay rate, you will receive medical, dental, and vision coverage, life insurance, retirement plans, and employee assistance programs. The supportive work culture, emphasis on diversity, and numerous perks make this a fulfilling job where you can grow while serving your community.

When dealing with a crisis situation as an Armed Security Shift Supervisor, it is crucial to remain calm and focused. Assess the situation quickly, prioritize safety, and communicate clearly with your team. Show your ability to manage stress effectively and guide your officers while following established protocols to resolve the situation efficiently.

During the interview, showcase your training experience by discussing a specific instance where you guided a new team member. Explain the training methods you used, how you ensured they understood their responsibilities, and the outcome after they applied what they learned. Highlight your ability to provide constructive feedback and foster a supportive learning environment.

To motivate my team, I believe in recognizing individual contributions, encouraging open communication, and offering opportunities for professional development. Sharing positive feedback and showing appreciation for their efforts can go a long way in creating a motivated and engaged team. Discuss any specific programs or incentives you've implemented in the past.

Addressing a situation where a security officer is not following protocol is critical. I would privately discuss the issue with the officer, identify the motivations behind their actions, and provide guidance on proper procedures. If needed, I would involve HR or other management to further address the situation while ensuring fairness and maintaining team morale.

In my role, I prioritize tasks based on urgency and importance. I make a list of essential responsibilities at the beginning of my shift and stay adaptable to changing situations. Communicating with my team allows us to address critical issues first while ensuring routine tasks are covered efficiently throughout our shift.

When resolving a conflict between team members, I first listen to both sides privately to understand their perspectives. After gathering all relevant information, I would facilitate a discussion where both parties can express their concerns and work together to find a resolution. Highlight your conflict resolution techniques and skills in active listening and negotiation during your answer.

Communication is vital for effective leadership. As an Armed Security Shift Supervisor, I prioritize open lines of communication with my team, fostering an environment where my officers feel comfortable sharing concerns and feedback. Emphasize how you regularly check in with your team, hold briefings, and maintain accessibility to ensure everyone is on the same page.

During the interview, discuss safety protocols relevant to the security domain, such as emergency response plans, report writing, and surveillance procedures. If you've had experience with safety training or assessments, share that knowledge, demonstrating how you can contribute to maintaining safety standards at the job site.

When addressing performance issues, I believe in the importance of constructive feedback. I first observe the officer’s performance, document any specific instances, and then schedule a private meeting to discuss my observations. This approach fosters an atmosphere of support, where my goal is to hear their side and collaboratively identify solutions to improve their performance.

In your response, express your passion for security, leadership, and community service. Describe how Allied Universal’s mission aligns with your values and goals, emphasizing how excited you are about the opportunity to lead a team and contribute to creating a safer environment for the communities they serve.