Operations Associate (Part-Time) - The Shops at Columbus Circle

As an Operations Associate at The Shops at Columbus Circle, you will be crucial in managing inventory accuracy, executing key operational functions, maintaining visual standards, and responding effectively to customer needs. Responsibilities include collaborating with management on inventory issues, assisting with processing shipments, and ensuring compliance with operational directives to enhance store efficiency.

To qualify for the Operations Associate position at Alo Yoga's Shops at Columbus Circle, you should have at least 1 year of experience in a client-centric and operational role. Additionally, candidates must have the physical ability to move around the store efficiently, lift items up to 50 pounds, and embody a passion for exceptional customer service.

Part-Time Operations Associates at Alo Yoga are expected to work up to 30 hours per week, with shifts ranging from a minimum of 4 hours based on business needs. Flexibility is key, especially during peak times such as the holiday season, where associates are expected to be available during the blackout period from Thanksgiving through early January.

Alo Yoga provides extensive support for its Operations Associates through a collaborative work environment, training on inventory and operational excellence, and a strong emphasis on teamwork. Associates are also encouraged to proactively communicate inventory needs and client feedback to continuously improve store operations.

As an Operations Associate at The Shops at Columbus Circle, employees enjoy a range of perks, including a generous discount on Alo Yoga products, access to free yoga classes at Alo Sanctuaries, potential monthly store incentives, and comprehensive medical benefits for full-time associates.

To address inventory discrepancies, first, I would investigate the cause by reviewing processes and collaborating with team members. Accurate documentation is key, and I'd implement corrective actions to prevent future discrepancies.

I prioritize attention to detail and regularly update visual displays based on current themes. Collaboration with team members and seeking customer feedback also helps sustain an inviting store atmosphere.

Certainly! I once assisted a customer who was struggling to find a specific item. I went above and beyond by not only locating the item but also offering personalized recommendations, leading to a great shopping experience.

I prioritize tasks by urgency and impact, ensuring that customer service remains a top focus. Using checklists helps me stay on track, and I communicate with team members to delegate as needed.

I believe strong communication skills are essential for an Operations Associate. They foster teamwork and enable effective problem-solving, ensuring operational efficiency in a fast-paced retail environment.

I view feedback as an opportunity for growth. I take time to reflect on the suggestions given and implement changes, always striving to improve my performance and contribute to team success.

I'm drawn to Alo Yoga’s commitment to mindful movement and community. I admire the company’s values and believe my skills align perfectly with helping enhance the customer experience at The Shops at Columbus Circle.

During a peak season, our store experienced an unexpected influx of customers. I quickly reassessed our floor layout and assisted in managing inventory flow, ensuring customer needs were met without compromising service quality.

I prioritize safety by regularly reviewing safety protocols and maintaining an organized workspace. I also make sure my team is trained and aware of procedures to keep both staff and customers safe.

I believe in open communication. I would first listen to both sides to understand the situation, then encourage a collaborative discussion to find a resolution that satisfies everyone and maintains team harmony.