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Retail Sales Associate - Part Time

Company Description

Since 1959 Alpha Industries has designed and sold high quality, military-inspired outerwear that remains true to its heritage. The authenticity of the brand’s top styles, the MA-1 Flight Jacket and the M-65 Field Coat, have kept Alpha Industries at the forefront of fashion. We have a global brand, sold in every major market around the world. We collaborate and work with a long list of the very best brands and designers. We actively engage with, and have huge ambitions to be at the very forefront of streetwear and youth culture.

Alpha Industries offers a casual, family-friendly work culture. You’ll be joining a passionate team that works hard to deliver on our brand mission and to ensure that our customers have a positive experience with our clothing.
For more information, visit www.alphaindustries.com.

Job Description

As Alpha Industries Sales Associate you are responsible for supporting sales in the store, merchandise, and a positive customer store/brand experience. The sales associate is responsible for maintaining store standards and additionally responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.).

Hourly pay: $18 per hour

Retail location is in Soho

PRIMARY JOB RESPONSIBILITIES:

  • Create a positive first impression for customers with a welcoming attitude and adhering to dress code
  • Engage and connect with customers to create an exemplary shopping experience
  • Share product knowledge with customers to maximize sales
  • Engage with customers to build strong relationships and brand loyalty
  • Show understanding of customer’s personal style when offering fashion advice
  • Achieve and exceed sales goals
  • Communicate client feedback to Store management to elevate customer experience and sales
  • Provides quality service in the fitting rooms, follow up with customers in a timely manner and maintains cash wrap cleanliness
  • Assist with daily opening and closing tasks to maintain a clean, and tidy store
  • Complete assigned job responsibilities such as floor sets, ringing up customers, etc.
  • Remain positive and professional, working together with the team to create an enjoyable environment for customers and co-workers.
  • Work with store management to assist with activations that will continue to grow customer base
  • Flexible and works well with peers and management to accomplish duties
  • Punctual and adheres to designated work schedule
  • Adheres to all company policies and procedures with honesty and integrity
  • Maintains a professional appearance, in accordance with company dress code.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical requirements:
    • Available to work store schedule, as needed, including evenings and weekends
    • Standing for extended period of time
    • Ability to lift up to 50 pounds of merchandise
    • Comfortable climbing ladders
  • Excellent communication and interpersonal skills
  • A strong commitment to customer service and teamwork
  • Knowledge of POS preferred
  • 1+ years in fashion retail experience preferred
  • Fashion or lifestyle experience (at forward thinking brand) preferred

Additional Information

Alpha Industries offers competitive pay, employee discounts and outstanding benefits package. Alpha Industries’ corporate headquarters is located in Reston, VA, Sales and Marketing located in New York, NY and Distribution Center in Knoxville, TN. Alpha Industries is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. To learn more about a rewarding career with Alpha Industries, please visit our website at www.alphaindustries.com. 

Average salary estimate

$37440 / YEARLY (est.)
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$37440K
$37440K

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What You Should Know About Retail Sales Associate - Part Time, Alpha Industries Inc.

Join the dynamic team at Alpha Industries as a Retail Sales Associate - Part Time, where you’ll become part of a legacy that dates back to 1959. Located in the heart of Soho, our store is a vibrant hub of military-inspired outerwear, catering to fashion-forward individuals who appreciate quality and authenticity. As a Sales Associate, you’re not just selling clothes; you’re creating memorable experiences for our customers. Your welcoming attitude and in-depth product knowledge will help forge connections and build lasting relationships with shoppers, ensuring they leave with their perfect fit. You’ll engage with customers, provide fashion advice, and keep the store looking sharp while adhering to our visual standards and cleanliness. Working at Alpha means collaborating with a passionate team where every day is an opportunity to exceed sales goals and elevate our customers’ shopping experience. With an hourly pay of $18 and great employee discounts, this part-time position allows you to flex your schedule while embracing the culture of streetwear and youth fashion. Whether you're helping to maintain store standards, assisting with openings and closings, or communicating customer feedback, your contributions will help shape not only the store's success but also the satisfaction of each customer who walks through the door. If you are someone who thrives in a fast-paced setting and has a genuine love for fashion, then Alpha Industries is the perfect place for you to shine!

Frequently Asked Questions (FAQs) for Retail Sales Associate - Part Time Role at Alpha Industries Inc.
What does a Retail Sales Associate do at Alpha Industries?

As a Retail Sales Associate at Alpha Industries, your role encompasses providing top-notch customer service, maintaining store standards, engaging with customers to enhance their shopping experience, and contributing to sales goals. You’ll share your product knowledge, assist customers in finding their ideal outfits, and support various operational tasks as assigned by the management team.

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What are the qualifications needed for a Retail Sales Associate position at Alpha Industries?

To succeed as a Retail Sales Associate at Alpha Industries, you should have strong communication skills, a commitment to customer service, and preferably at least one year of experience in fashion retail. Familiarity with POS systems and a passion for fashion will also enhance your fit within our team.

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How do I apply for the Retail Sales Associate job at Alpha Industries?

Applying for the Retail Sales Associate position at Alpha Industries is straightforward. You can visit our official website to find application details, including how to submit your resume and cover letter. Be sure to highlight your experience in retail and your enthusiasm for our brand!

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What is the pay rate for a part-time Retail Sales Associate at Alpha Industries?

Alpha Industries offers a competitive pay rate for part-time Retail Sales Associates at $18 per hour. This allows you to earn a good income while enjoying the flexibility of part-time hours.

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What skills are important for a Retail Sales Associate at Alpha Industries?

Important skills for a Retail Sales Associate at Alpha Industries include excellent communication, interpersonal abilities, a strong dedication to customer service, and teamwork. Additionally, being knowledgeable about fashion trends and having a positive, engaging demeanor will help you connect with customers.

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What does the work schedule look like for a Retail Sales Associate at Alpha Industries?

The work schedule for a Retail Sales Associate at Alpha Industries varies but includes flexibility in work hours, including evenings and weekends. We value punctuality and adherence to the designated schedule to ensure smooth store operations.

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Are there any employee benefits for part-time Retail Sales Associates at Alpha Industries?

Absolutely! Part-time Retail Sales Associates at Alpha Industries enjoy competitive pay, employee discounts on our products, and comprehensive benefits, allowing you to thrive both personally and professionally while being part of our vibrant team.

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Common Interview Questions for Retail Sales Associate - Part Time
What experience do you have in retail that makes you a suitable candidate for Alpha Industries?

When answering this question, share specific examples of your previous retail experience, focusing on customer service achievements, sales successes, and teamwork. Emphasize your passion for fashion and how your background aligns with the values and style of Alpha Industries.

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How would you handle a difficult customer in the store?

Discuss your approach to conflict resolution by emphasizing patience and understanding. Describe a situation where you’ve successfully resolved an issue by actively listening to the customer, empathizing with their concerns, and offering a solution that ensured their satisfaction.

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Can you give an example of how you built a relationship with a customer?

Illustrate this with a story where you went above and beyond. Perhaps you remembered a customer’s name from a previous visit, asked about their preferences, and offered personalized recommendations that led to a sale, demonstrating your commitment to building customer loyalty.

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What do you know about Alpha Industries and our products?

Showcase your knowledge of Alpha Industries by mentioning its rich heritage in military-inspired outerwear and iconic styles. Discuss specific products you admire and why you believe they resonate with current fashion trends and the youth culture.

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What strategies do you use for achieving sales goals?

Describe your proactive approach to sales, such as setting personal targets, learning about customer preferences, and showcasing products effectively. Share an example of a sales goal you’ve achieved in the past and the methods that worked well for you.

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How do you manage your time while completing multiple tasks in a busy retail environment?

Discuss your organizational skills and prioritize tasks based on urgency and importance. Provide an example where you successfully juggled responsibilities, like assisting customers and maintaining store cleanliness, while still meeting sales targets.

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How would you approach visual merchandising in our store?

Share your understanding of visual merchandising principles and how you would create an inviting shopping environment. Discuss the importance of product placement, signage, and seasonal displays to enhance customer experience and promote sales.

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What role does teamwork play in a retail environment like Alpha Industries?

Emphasize your belief in the value of teamwork by sharing experiences from previous roles where collaboration led to improved sales or customer satisfaction. Explain how you support your colleagues and communicate effectively in a dynamic environment.

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Why do you want to work for Alpha Industries?

Articulate your passion for the brand, its products, and its mission. Share your desire to be part of a team that thrives on authenticity and style while positively impacting customer experiences, making it clear that your values align with Alpha Industries.

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What do you believe makes excellent customer service?

Discuss your perspective on excellent customer service, highlighting active listening, attentiveness, and having a genuine interest in customers’ needs. Share specific instances where you’ve provided exceptional service that resulted in positive customer feedback.

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Established in 1959, Alpha Industries is an American clothing manufacturer and international commercial seller of American military style and fashion apparel. The company is headquartered in Texas.

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Part-time, on-site
DATE POSTED
November 26, 2024

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