Site Reliability Engineer

A Site Reliability Engineer at Alter Solutions Portugal focuses on enhancing the stability, availability, and performance of our systems. This includes designing automation solutions, implementing monitoring systems, ensuring minimal downtime, and collaborating on software development throughout the lifecycle.

Candidates should have 4-6 years of experience in IT Operations, DevOps, or support roles, and possess solid Linux administration skills. Familiarity with APM tools like Dynatrace and experience with load balancers and scripting languages, preferably Python, are crucial for success in this role.

At Alter Solutions, Site Reliability Engineers work with a range of tools including load balancers, monitoring tools like Splunk or ELK, and automation frameworks such as Jenkins, Ansible, Docker, Kubernetes, and Terraform to maintain and enhance our infrastructure.

Alter Solutions fosters a collaborative work environment that encourages continuous learning and development. Our team benefits from mentorship, various training opportunities, and participation in innovative projects that enhance skills applicable to the Site Reliability Engineer role.

The work culture at Alter Solutions Portugal is dynamic and inclusive, promoting teamwork and innovation. We emphasize the importance of a work-life balance and offer a hybrid working model, empowering our Site Reliability Engineers to thrive in collaborative and flexible settings.

Monitoring systems are vital for a Site Reliability Engineer at Alter Solutions because they ensure high availability and performance of applications. By implementing effective monitoring solutions, our engineers can proactively identify and resolve potential issues, thus maintaining service excellence.

Continuous improvement is key for Site Reliability Engineers at Alter Solutions. They regularly conduct audits, analyze performance data, and implement infrastructure hygiene practices. Additionally, they advocate for best practices in release engineering to maintain service reliability.

When responding, detail the specific monitoring tools you've used, such as Dynatrace or AppDynamics. Provide examples of how you've set up monitoring frameworks to enhance system reliability and how your efforts impacted overall service performance.

Discuss a systematic approach to identifying and analyzing the disruption. Emphasize the importance of collecting logs, utilizing monitoring tools, conducting a root cause analysis, and how you would implement solutions to prevent future occurrences.

Explain your strategies for ensuring high availability, such as load balancing, redundancy, and proactive monitoring. Discuss any relevant experience with implementing these strategies in past roles to demonstrate your expertise.

Share your methodology for identifying performance bottlenecks. Discuss tools you've used for performance analysis and how you implemented changes—whether through code optimization, infrastructure enhancements, or load management strategies.

Describe your prioritization strategy, perhaps using techniques like impact assessment and urgency evaluation. Share examples of how you've managed tasks effectively in high-pressure situations to reassure your ability to handle multiple issues.

Detail your experience in creating automated solutions, mentioning specific tools and scripting languages you've used—such as Python or Ansible. Discuss how automation improved efficiencies in your earlier projects.

Clarify how a Canary Release allows new features to be tested on a small subset of users before full deployment. Discuss its benefits, including minimizing risk and enabling real-world feedback that can enhance overall product quality.

Outline your process for post-mortem evaluations, focusing on gathering data, identifying root causes, and implementing lessons learned to prevent the recurrence of issues. Share examples to highlight the effectiveness of your approach.

Mention your commitment to ongoing learning through online courses, certifications, and industry conferences. Share specific resources or communities you engage with to keep your skills fresh and relevant as a Site Reliability Engineer.

Discuss how collaboration is essential in Site Reliability Engineering, as it ensures smooth communication between development and operations teams. Highlight your experience in cross-functional teamwork and the positive impact it had on project outcomes.