Job Title

Business Environment
 

The airline business is undergoing a complete retail transformation to meet customer expectations in areas such as workflow efficiency and collaboration, price transparency, personalization, etc. introducing Nevio, our new solution for airline IT! Within Airline Solutions , Offer is really at the heart of this transformation: we are building the new Offer Management System with a platform-oriented approach, creating from scratch several new components with a state-of-the-art microservice/event driven approach!

The department

The core mission of newly created Offer Cockpit and Dashboard department is to empower airlines to design, execute (configure) and optimize their business processes thanks to unified Offer UIs within Nevio Cockpit. The group will support the industry journey towards modern retailing leveraging on Nevio UX guiding principles as well as on B2B UIs business architecture.

The creation of the department is happening in following context:

• Offer UI engineering team did more than double in 2024 reaching 55 people and still a 30% growth is expected by 2026

• Nevio cockpit is now and is requiring deep transformations in the way we build B2B UIs

• Many of the Offer UIs will have to evolve to be integrated as Nevio modules

• B2B UIs for Offer Nevio portfolio are starting from 2025 (Product Catalogue, Stock Keeper, Offer Management System)

• Need to elaborate the end state vision for Offer UIs and the transition strategy along with the Offer Transformation & Transversal PM team

• Strong need to empower people on the transformation objectives and new tech stack to foster the delivery in most of the trains within Offer

• Ensure improved usability, unified user experience cross products & customer satisfaction

In term of products, the scope covered by the department encompass the entire Offer  & NDC BD UIs:

• Air Dynamic Pricing

• Revenue Management System for airlines (RMS)

• Revenue Management System & Dynamic Pricing for car rental industry (starting 2025 - service)

• Product Catalogue(starting 2025)

• Stock Keeper (from 2026)

• Ancillary Dynamic Pricing (from 2026)

• OFMS Configuration UI (from 2026)

• NDC config UI & Seller UI (Nevio scope)

Your Main Responsibilities

Being the leader of Offer Cockpit and Dashboard, the senior manager will be the ambassador for the Offer transformation towards Nevio Cockpit modules strategy involving harmonized user experience and UIs, workflow-based experience across modules, enablement of insights with data, self serviceability, modularity and consistent technology. He will have to closely follow metric such as Usability Score, User adoption of the features, efficiency gain and customer satisfaction as a success of the transformation.

The senior manager will need to work hands in hands with the Offer Transformation & Transversal PM team and the newly appointed Offer UI & Workflows PM expert. Constant interaction with UX Center Of Excellence is as well expected to ensure UX Nevio strategy is properly understood and become a reality.

Common accountabilities

• Manage large teams or other Managers; has accountability for the performance and results of multiple related units.​

• Develop departmental plans, coordinates allocation of resources and controls policy formation in area of responsibility. Anticipates business issues and challenges for the department to define and resolve complex problems that may impact into the division / function. ​

• Work following the overall department strategy, with limited supervision in a complex environment

Specific accountabilities

• Define and share the technical/functional team roadmap and vision according to the department/division/company objectives

• Report on team activities

• Be accountable for the performance and results of a unit within own discipline or function

• Develop plans and priorities to address resource and operational challenges

• Suggest alternatives / improvements / new techniques in processes, flows, operational models and plans

• Moderate budgetary impact on business

• Timely manage the investigation and resolution of production support issues and customer inquiries

• Collaborate with other software development, architecture, solutions, and QA teams to ensure that software systems are designed for testability, stability, scalability, and performance.

What are we looking about the candidate? 

• Strong leadership and influence capabilities, with the ability to inspire and align cross-functional teams.
• Excellent communication and stakeholder management skills, fostering collaboration and trust.
• Analytical, data-driven, and strategic mindset, with a focus on delivering measurable outcomes.
• Strong technical background, with an understanding of cloud infrastructure, technologies at scale.
• Business and strategic acumen, with the ability to balance technical and commercial considerations.

About the ideal candidate experience

• More than 10 years working experience in IT

• More than 5 years working in travel industry

• More than 5 years in a management or senior management position

• User Interface IT background would be highly appreciated

• SAFe/agile experience  would be a plus

• Remote site management experience would be a plus

What we can offer you ?

• Be rewarded with a competitive remuneration, an individual and company bonus and enjoy many benefits. 

• Work from anywhere: Flexible teleworking from 1 to 3 days per week. You will also benefit from a home office set-up premium & monthly allowance.

• 6 weeks holiday, plus pension contribution and healthcare insurance.  

• Experience in an environment with unique complexity and a hardly matched criticality among the leading tech companies.

• Professional development in a truly international and multisite environment with a great mix of people.    

• A wide set of trainings available to broaden your knowledge and enhance your soft skills including onsite and on-line learning hubs packed of technical and soft skills to help to develop any competencies. 

• Enter a diverse and inclusive workplace.

• Enjoy your office life: Coffee hubs to work or relax, quiet zone, flexible desks and agile areas, on site restaurants, tennis, soccer, yoga, dance, on-site sport center and classes and on-site concierge services.  

How do we hire?

• Online application: Submit your online application and our Talent Acquisition team will get in touch if your skills match the role. 

• Phone Interview: We'll get to know each other with a short casual conversation. You'll also have the chance to ask questions. 

• Online Testing: Depending on the role you applied for, you may have to do some online tests. 

• Interviews: First, you'll meet one of our talent teams. Then you'll have an interview with a member or members of the team you're looking to join. 

• Offer: Our Talent team will make you a job offer and welcome you to your new role with us. 

• Join our global team: Where you can develop your skills and build an international career that matters. 

100% of the people we’ve recruited started by applying. Take a chance!

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

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