Program Manager, Project Management Office

DescriptionThe Amazon Fresh team is looking for a high caliber Program Manager to join the Project Management Office branch of the team! PMO is a centralized source of all new projects that are being proposed, vetted and approved for an individual site or network roll-out across multiple grocery FCs. Our goal is to provide a high level of visibility to our stakeholders, partners and leaders across the Org while protecting leadership bandwidth. The PMO process supports project owners in launching their projects strategically to achieve their goals, timelines and financial impacts while maintaining within their budget. We are dedicated to providing unified channels and mechanisms for partner teams to drive and manage changes without bureaucracy, where relevant stakeholders are informed at the right time to reduce communication churn and leaders can execute change quickly and easily.The Program Manager will be responsible for intaking cross-functional projects with significant impact to grocery operations. A significant portion of this role is spent improving the customer experience in proposing new projects, having them approved, and tracking project progress from initiation to completion. This role will also validate the business and financial impact of each project. Additional responsibilities will include automating project updates and communicating critically, when needed.Key job responsibilities• Manage new and existing programs/projects, working with multiple stakeholders• Work directly with internal customers, leadership and partner teams to craft, vet and deliver scalable solutions• Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery• Own PMO communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate• Improve the design and development of strategic processes such as Project submission, vetting, approval and live tracking• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers• Improve current tools (such as Smartsheet) to create dashboards, automation triggers and resources to support a fast pace execution and trackingBasic Qualifications• 2+ years of program or project management experience• Bachelor's degree or equivalent• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.• Experience in requirement gathering and ability to write clear and detailed requirement documentPreferred Qualifications• Knowledge of Lean principles and DMAIC methodology• Experience in MS Access and SQL• Experience with coding to improve efficiencyAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,100/year in our lowest geographic market up to $107,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Company - Prime Now LLCJob ID: A2748255