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Senior Manager, Community Engagement - job 1 of 2

Description

Amazon Public Policy is seeking a Senior Manager, Community Engagement to join our team in San Francisco, California.

The Senior Manager, Community Engagement will be responsible for managing and executing a community engagement program in San Francisco in support of the communities where we work. The candidate will serve as a key member of Amazon’s Public Policy and Community Engagement teams, supporting and driving engagement with local community stakeholders, businesses, non-profits organizations, neighborhood groups, educational institutions, civic and trade associations, and other stakeholders. The Senior Manager, Community Engagement will deliver community engagement results through events, projects, initiatives, and panels.

The ideal candidate for this role will be a visible, involved, and well-connected presence in the community, meeting people where they are in ways that are meaningful to our neighbors, employees, and customers. The candidate must have a proven track record of defining and moving business and community initiatives from concept to completion. They will have an insistence on high standards and strong attention to detail. The candidate will be expected to, at times, operate in areas of ambiguity where they will be responsible for defining strategic engagement and delivering results. Finally, they must also be able to effectively measure success using traditional and non-traditional metrics. Domestic travel is required.

This position will report to the Head of California Public Policy and be based in San Francisco, CA.

Basic Qualifications

• Bachelor’s degree required.
• At least 12 years of relevant experience in public policy, government relations, community relations, public affairs, corporate social responsibility, or equivalent experience.
• An ability and desire to travel is required.

Preferred Qualifications

- Juris Doctorate, Master’s Degree, or other Advanced Degree.
- Experience developing and executing external affairs, community relations, and/or corporate social responsibility strategies in a corporate environment.
- Highly effective oral, written, and interpersonal communications skills; demonstrated ability to effectively and comfortably interact at the highest corporate, political, and community levels for a diverse variety of audiences.
- Ability to influence, negotiate with, and persuade others.
- Must be flexible and demonstrate strong judgment/decision-making skills and political acumen.
- Demonstrated ability to manage high-profile relationships with community partners and civic leaders.
- Ability to maintain the highest personal levels of ethical conduct, confidentiality, and integrity.


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148,300/year in our lowest geographic market up to $245,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Average salary estimate

$196750 / YEARLY (est.)
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$148300K
$245200K

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What You Should Know About Senior Manager, Community Engagement, Amazon

Join Amazon Public Policy as a Senior Manager, Community Engagement in sunny San Francisco, California! In this exciting role, you'll orchestrate community engagement programs that uplift and support the neighborhoods where we operate. As a crucial member of Amazon’s Public Policy and Community Engagement teams, you'll connect with local businesses, non-profit organizations, educational institutions, and civic groups. Your job will involve executing events and initiatives that foster relationship-building and collaboration, so being a visible and engaging presence in the community is key. If you're a proactive professional with a knack for moving projects from concept to fruition, this position is perfect for you! We need someone with a meticulous attention to detail and the ability to thrive in ambiguous situations, defining strategic engagement plans while achieving measurable results. Your expertise in public policy, community relations, and corporate social responsibility will shine as you navigate high-profile partnerships and manage stakeholder relationships effectively. A Bachelor’s degree is a must, along with at least 12 years of relevant experience. If you have an advanced degree and can pack your bags for domestic travel, we’d love to have you on board. Embrace the opportunity to impact lives and make a difference in the communities around us while being part of a diverse and inclusive workspace at Amazon!

Frequently Asked Questions (FAQs) for Senior Manager, Community Engagement Role at Amazon
What are the responsibilities of the Senior Manager, Community Engagement at Amazon?

The Senior Manager, Community Engagement at Amazon will manage and execute community engagement programs that support local communities in San Francisco. Responsibilities include engaging with local stakeholders, executing impactful events, and delivering measurable community engagement results.

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What qualifications are required for the Senior Manager, Community Engagement position at Amazon?

To qualify for the Senior Manager, Community Engagement at Amazon, candidates must have a Bachelor’s degree and at least 12 years of experience in public policy, community relations, or related fields. Strong communication skills and the ability to engage with various audiences at all levels are essential.

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Is travel required for the Senior Manager, Community Engagement role at Amazon?

Yes, domestic travel is required for the Senior Manager, Community Engagement position at Amazon. This role involves engaging with community stakeholders, necessitating travel within California to build and maintain relationships.

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What skills are emphasized for the Senior Manager, Community Engagement position at Amazon?

For the Senior Manager, Community Engagement role at Amazon, strong oral, written, and interpersonal communication skills are emphasized. Candidates should also have the ability to influence and negotiate, manage high-profile relationships, and demonstrate flexibility in decision-making.

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How does the Senior Manager, Community Engagement role at Amazon ensure ethical conduct?

The Senior Manager, Community Engagement role at Amazon requires maintaining the highest ethical standards, confidentiality, and integrity. Candidates are expected to uphold ethical conduct in all interactions with community partners and stakeholders.

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Common Interview Questions for Senior Manager, Community Engagement
How do you define success in community engagement?

Success in community engagement can be defined by the positive relationships fostered with local stakeholders, the number of impactful events organized, and the measurable community benefits that result from these initiatives.

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Can you give an example of a successful project you've managed?

In my previous role, I led a community initiative that brought together local non-profits and businesses to create a quarterly event series. The project not only increased local engagement but also provided funding for community services, reflecting measurable success.

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What strategies do you use to engage a diverse audience?

To engage a diverse audience, I prioritize understanding the unique needs and interests of each group, use inclusive communication styles, and create platforms that encourage participation from all community members.

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How do you handle conflicts with community stakeholders?

When conflicts arise with community stakeholders, I focus on open communication, listening actively to their concerns, and working collaboratively to find solutions that align with both our goals and the community's needs.

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What metrics do you use to evaluate community engagement efforts?

I utilize both quantitative and qualitative metrics, such as participant feedback, event attendance numbers, and social media engagement, to assess the effectiveness of community engagement strategies and initiatives.

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How do you prioritize projects in a community engagement program?

I prioritize projects by assessing community needs, aligning with organizational goals, and evaluating potential impact, ensuring that resources are allocated where they can make the most significant difference.

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What role does cultural competency play in your community engagement efforts?

Cultural competency is crucial in community engagement as it allows for meaningful connections and ensures that our initiatives are respectful and effective for diverse populations, enhancing our overall community impact.

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How do you ensure consistent communication with community stakeholders?

I establish regular communication channels through newsletters, community meetings, and social media, ensuring stakeholders are regularly updated on initiatives and fostering ongoing dialogue.

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What is your approach to working with non-profit organizations?

My approach to working with non-profit organizations involves building genuine partnerships, understanding their goals, and collaborating on projects that align our missions for mutual benefit.

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What do you believe is the most critical aspect of community engagement?

The most critical aspect of community engagement is building trust. By establishing genuine relationships and actively listening to community feedback, we can create programs that truly resonate and make a positive impact.

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BADGES
Badge ChangemakerBadge Flexible CultureBadge Future MakerBadge Global Citizen
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 4, 2025

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