Sr. Program Manager, Prime Video Sports - Program Management

Description

Come build the future of sports entertainment with us!

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.

Are you interested in shaping the future of sports entertainment? Do you want to define the next generation of how Amazon customers are watching live sports? Are you passionate about driving operational efficiency to bring the best selection to customers at the lowest costs?

If so, you would be the right person for the Senior Program Manager role on the Prime Video Live Events team, leading the expansion of Live Sports by bringing new sports leagues and capabilities to Prime Video.

Key job responsibilities
As a Sr. Program Manager, you will be responsible for building and leading durable programs to scale Live Events.

Key activities include:
- Collaborate with product, ops, and engineering teams to develop and execute the roadmap for live events
- Lead cross-functional efforts to deliver operational excellence in workflows for net-new capabilities
- Plan, coordinate, and track cross-functional workstreams across product, technology, merchandising and operational teams to bring new sports events to live on Prime Video
- Collaborate with Product Managers, UX Designers, Production, and Marketing to define how live and on-demand content will be presented to customers on Prime Video
- Work cross functionally with the content acquisition, product management, engineering, merchandising, and operations teams to document and define initiatives and drive them through execution to launch the sports events on Prime Video
- Work closely with sports media partners, metadata aggregators, and internal teams to deliver results and continuously improve the processes for publishing sports content
- Establish goals, plans and related metrics, manage initiatives and track progress to achieve quality improvements and operational efficiency gains
- Create reporting and dashboards for key metrics to illustrate progress against goals to support team activities and report to management on weekly/monthly basis

A day in the life
You will define and execute programs to bring new sports leagues to Prime Video, launch and support live events, and drive/manage operational efficiency efforts. A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines. A successful candidate will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.

About the team
The team’s core mission is to manage programs and workflows associated with delivering live content to Amazon customers. This involves interacting with sports media and metadata partners, managing workflows through the publishing process, and defining operational procedures with the goal of bringing highly engaging sports content to Prime Video customers. In addition to continuously driving and improving execution of this core mission, you will work closely with cross-functional counterparts in product management, engineering, content acquisition, operations, and executive teams to ensure the teams and systems are supporting the broader growth of our business, launching new features, developing and growing business opportunities, and enhancing our customer experience.

Basic Qualifications

- 5+ years of experience in program management
- Experience and understanding of digital video streaming and/or digital video supply chain
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- Experience with writing functional requirements to create new tools or refine processes/policies
- Experience using data and metrics to drive improvements
- Demonstrated ability to understand and discuss technical concepts, make tradeoffs, and evaluate new ideas with technical employees

Preferred Qualifications

- Work experience within sports entertainment
- Confident leader who can prioritize well and communicate clearly across all levels of the organization
- Passionate about understanding customers and their behavior in order to drive new feature development
- Competent to deliver results and prioritize tasks in a fast-moving, dynamic environment
- Experience managing, analyzing, and communicating relevant results to senior leadership
- Demonstrated ability to work cross-functionally with engineering, product, business, and operations to deliver online products

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $245,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.