Senior Credit and Collections Specialist

As a Senior Credit and Collections Specialist in Seattle, your primary responsibilities will include overseeing credit policies, managing customer accounts, evaluating credit risk, and ensuring the timely collection of overdue payments. You'll also be crucial in managing lien releases and waivers, where you'll utilize tools like LienWaiver.io to ensure compliance with state lien laws while collaborating with project managers and legal teams.

To apply for the Senior Credit and Collections Specialist position in Seattle, you should have a Bachelor’s degree in Finance, Accounting, or Business Administration. Additionally, a minimum of 5 years of experience in credit and collections, specifically within the construction industry, is preferred. Strong knowledge of lien laws and credit management practices will significantly enhance your application.

In the Senior Credit and Collections Specialist role at our Seattle office, lien management is vital. You will be responsible for preparing and processing lien releases and waivers, ensuring compliance with state-specific lien laws, and managing deadlines for lien filings. This aspect of the job not only protects the company’s financial interests but also fosters trust with our clients.

Success in the Senior Credit and Collections Specialist role requires excellent negotiation and communication skills, a robust understanding of credit management principles, and the ability to lead a team effectively. Proficiency in financial analysis, reporting, and accounting software, along with familiarity with lien management tools, will also greatly contribute to your success in this position.

The typical salary for a Senior Credit and Collections Specialist in Seattle ranges from $75,000 to $95,000 per year. This competitive pay reflects the experience and expertise required for the position, especially in handling credit management and collections efficiently within the construction industry.

In your response, highlight your specific processes for evaluating creditworthiness, including tools and methods you used in previous roles. Discuss how you've successfully established credit limits and made recommendations based on your assessments.

Share your strategies for following up on overdue accounts, including communication styles and negotiation tactics. Provide examples of successful collection strategies you've implemented in previous positions.

Discuss the lien management tools you are familiar with, such as LienWaiver.io or Levelset, and explain how you've used these tools to streamline the lien release process and ensure compliance with the laws.

Explain your knowledge of state lien laws and the steps you take to ensure compliance, such as maintaining proper documentation and monitoring deadlines for lien filings.

Use a specific example to demonstrate your problem-solving abilities. Highlight the steps you took to resolve the issue, the outcome, and any adjustments you made to prevent similar issues in the future.

Discuss your leadership style and methods for encouraging collaboration and performance within your team. Mention how you support team members in their professional growth and how that translates to improved results.

Detail the types of reports you generate, such as aging reports and collection performance analytics. Explain how these reports help in decision-making processes.

Share an example that showcases your conflict resolution skills. Discuss your approach to communication and negotiation, focusing on finding a mutually beneficial solution.

Talk about the specific steps you take when reconciling payments with invoices, including any tools or systems you use to ensure accuracy in the accounting records.

Discuss the factors you evaluate when creating collection strategies, such as customer history, payment patterns, and organizational policies. Provide insight into how these considerations impact your approach.