System administrator

IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.Feel free to enrich both your personal and work life and hop on board!Why you'll love this jobUnder the direction of the SuccessFactors Recruiting Product Manager and Product Owner, the SuccessFactors System Administrator will oversee and manage our Recruiting and Onboarding suite, ensuring optimal performance and functionality.This role involves system administration, troubleshooting, and working closely with HR and IT to support business processes and objectives.The ideal candidate will have a deep understanding of SuccessFactors Recruiting & Onboarding modules and be capable of leading system upgrades, configurations, and integrations.What you'll do• Manage the overall maintenance, configuration, and reliable operation of SuccessFactors Recruiting and Onboarding suite.• Provide tier-2 / 3 support for SuccessFactors-related issues.• Create and maintain detailed documentation, including user guides and training materials.• Participate in the planning, design, and implementation of new SuccessFactors functionality and enhancements.• Work with stakeholders to understand business needs and translate them into system requirements.• Collaborates with other system administrators to ensure consistency, share best practices, improve processes, and develop system knowledge.• Leads process improvement efforts, primarily in the areas of workflow, system enhancements and utilization.• Develops and writes quality assurance tests and participate in their execution.• Manages release updates and work with leadership to determine enablement plan.• Manage system changes, including configuration and custom development.• Ensure data consistency and accuracy across integrated systems.• Partner with HR, IT, and other business units to ensure system alignment with organizational goals.• Communicate system changes and updates to relevant stakeholders.All you'll need for successMinimum Qualifications - Education & Prior Job Experience• Bachelor’s degree in relevant field or equivalent experience / training• Minimum of 3 years’ experience with technical design and configuration of cloud platform SuccessFactors, Workday or UltiPro• Configuration experience in Recruiting and Onboarding in one of the following systems :• Preferable : SAP SuccessFactors Recruiting and Onboarding with support experience.• Optional : Workday or UltiPro Recruiting and Onboarding with support experience• Proven experience in system administration, configuration, and support• Hands-on experience with standard and custom MDFs, foundation objects, associations and business rules required.• Knowledge of XML• Previous experience in the Agile Methodology• Advanced knowledge and experience with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)Preferred Qualifications• Proven implementation experience in Onboarding 2.0• Proven experience with any of the following modules : Recruiting and Onboarding with Certification or AccreditationWhat you'll getFeel free to take advantage of all that American Airlines has to offer :• Travel Perks : Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.• Health Benefits : On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well.And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.• Wellness Programs : We want you to be the best version of yourself that’s why our wellness programs provide you with all the right tools, resources and support you need.• 401(k) Program : Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.• Additional Benefits : Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.Feel free to be yourself at AmericanFrom the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines.Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey?Last updated : 2024-08-24