Analyst – Compliance Risk Management; Audit & Regulatory Engagement - job 10 of 10

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.

Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. 

The Compliance Risk Management team facilitates and monitors the implementation of effective compliance risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.

The objective of Compliance Risk Management Governance team is to develop, oversee and strengthen the organization’s Compliance Risk Management framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices. The Audit & Regulatory Engagement team supports the Compliance Risk Management internal and external exams and audits, ensures timely closure of findings, and educates partners with an examiner and regulator mindset. The Audit & Regulatory Engagement Analyst will play a key role in supporting the Compliance Risk Management Program (CRMP) by coordinating and managing regulatory examinations, internal audits, and other CRMP-related reviews. This role will report to a Senior Manager and will work closely with Compliance, Regulatory Exam Lifecycle Management, US Regulatory Relations, and Operational Risk stakeholders to ensure timely and accurate responses to regulatory requests, identify areas for process improvements, and enhance the organizations regulatory readiness.   

Responsibilities:

• Regulatory Exam & Audit Coordination: Support the end-to-end management of regulatory exams and internal audits, including tracking requests, gathering documentation, and ensuring timely responses and that significant risks and issues are appropriate and escalated in a timely manner.
• Stakeholder Collaboration: Liaise with internal teams, including Legal, Risk, and Business Units, to ensure alignment and completeness of exam and audit responses.
• Issue Tracking & Resolution: Monitor and track regulatory and audit findings, ensuring appropriate remediation plans are developed and executed.
• Process Improvement & Readiness: Assist in enhancing exam and audit management processes, identifying areas for improvement, and supporting ongoing CRMP enhancements.
• Regulatory & Compliance Monitoring: Stay informed of regulatory developments and industry best practices to help strengthen compliance risk management practices.

Skills:

• Risk Escalation: Recognizes when a risk, issue or incident requires escalation to higher levels of management or external partners, facilitating timely decision-making and appropriate mitigation actions across the organization.
• Professional skepticism: Displays a mindset of questioning assumptions, critically assessing information and seeking evidence to validate conclusions, so decisions are unbiased and well-founded.
• Critical thinking: Analyzes complex situations, identifies patterns and draws meaningful conclusions to perform logical and well-structured evaluations.
• Documentation: Develops and maintains practices and reporting to enable accurate and thorough records of risk management activities, supporting accountability and traceability throughout the risk management process.
• Risk culture awareness and development: Influences and helps embed a strong risk-aware culture throughout the organization, encouraging proactive risk management behaviors at all levels.
• Compliance risk management / program: Develops, implements, or assesses strategies, programs, policies, procedures and risk limits to manage the organization’s exposure to Compliance risk, so decisions align with the institution’s risk appetite, mitigate the risk of regulatory non-compliance and consumer harm, maintain alignment with peer practices, and meet legal, regulatory requirements and supervisory expectations and commitments.

Required Qualifications:

• Bachelor's degree or 1-3 years professional experience. Experience in any of the following a plus: operational or compliance risk management, government agency/regulator, or audit functions.
• Proven capacity to engage effectively with all levels of management and foster strong relationships.
• Demonstrated experience and competency in the assessment of risks and controls.
• Strong written and verbal communication skills.
• Demonstrated integrity, innovation, teamwork, and excellence.
• Ability to break down a complex problem into components, solve them by potentially using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity.
• Excellent storytelling and visualization skills, with interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization is a plus.
• Self-starter and independent thinker with strong critical reasoning skills and the ability to navigate ambiguity with confidence.
• Strong skills with Microsoft Office products including Excel, PowerPoint, and SharePoint.
• Ability to effectively manage multiple and often conflicting priorities under tight timeframes.
• Experience supporting risk exam management processes and/or project management a plus.

Preferred Qualifications

• Relevant audit and compliance professional certification (Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) etc.)
• Advanced degree in Accounting, or another related field.
• Proficiency in Tableau, Microsoft Access, SQL, Power BI, Python, SAS, Hive and/or Spark is a plus.

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.