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Executive /Administrative Assistant - job 12 of 20

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Overview

The Global Government Affairs group within the General Counsel’s Organization seeks an Executive Assistant who will provide administrative support to four Vice Presidents within the US Regulatory Relations (USRR) team and assist with meeting scheduling for regulatory interactions. This role requires attention to detail, problem-solving and collaboration skills, strong communication, and mastery of workplace technology. The ideal candidate must be motivated to help the team be successful, be experienced in handling a wide range of administrative tasks and be able to work independently and confidently under pressure. Being flexible, resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.

Key Expectations and Responsibilities:

  • Coordinate with offices across the Company to facilitate meetings
  • Manage complex calendars with discretion and care
  • Regularly interface with business executives, associates and other contacts at all levels of the organization
  • Support the USRR Project coordinator with scheduling regulatory meetings.
  • Create and update matters via the GCO Billing/Matter Tracking System
  • Reserve meeting rooms and coordinate and handle catering and audio-visual needs for team meetings and other larger GCO meetings
  • Manage end-to-end expense reporting and invoicing processes including submissions, review and monthly processing
  • Coordinate travel arrangements and logistics
  • Support the onboarding of new hires
  • Order office supplies and equipment
  • Support various ad-hoc projects as needed, including through substantive participation in meetings and use of MS Word, Excel and PowerPoint.

Minimum Qualifications

  • 2+ years of previous experience as an Executive or Administrative Assistant and familiarity with office management and technologies
  • Proven experience providing support to executives with exceptional organizational, administrative, and interpersonal skills
  • Proficient in MS Word, PowerPoint, Excel and Outlook and comfortable adapting to new technology
  • Self-motivated, proactive team player with strong initiative
  • Strong attention to detail with emphasis on accuracy, quality, timeliness and follow through
  • Enthusiasm to work collaboratively and proactively with the broader GCO team and build relationships across American Express
  • Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.
  • Excellent verbal and written communication skills (via phone, email, Webex and in-person)

Preferred Skills and Experience

  • Experience with American Express systems and processes such as Concur, Reserve, TechCare, Ariba, etc., or similar.
  • Bachelor’s degree is a plus

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Average salary estimate

$74952 / YEARLY (est.)
min
max
$49904K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive /Administrative Assistant, American Express

If you’re an organized and proactive individual, American Express is looking for you to join their team as an Executive/Administrative Assistant in New York, New York. In this dynamic role, you will provide indispensable support to four Vice Presidents within the US Regulatory Relations team. Your day-to-day will be filled with coordinating across offices to facilitate seamless meetings and managing complex calendars with professionalism and precision. You’ll interact regularly with business executives and associates, promoting effective communication within this fast-paced environment. If you thrive under pressure and are able to juggle multiple tasks effortlessly, you can help the team succeed by supporting various administrative duties, from travel arrangements to expense reporting. Your tech-savviness will shine as you master tools like MS Word, Excel, and PowerPoint while adapting to new technologies with ease. At American Express, it's not just about doing your job - it’s about being a part of a community where your contributions matter and where you can grow in your career. Benefit from a flexible work model that allows you to balance professional and personal life, as well as a comprehensive benefits package that supports your well-being. So, if you’re ready to lead the way in making a positive impact, American Express is excited to have you onboard to help shape the future together!

Frequently Asked Questions (FAQs) for Executive /Administrative Assistant Role at American Express
What are the main responsibilities of an Executive/Administrative Assistant at American Express?

As an Executive/Administrative Assistant at American Express, your responsibilities will include managing complex calendars, coordinating meetings, supporting expense reporting processes, and ordering office supplies. You'll also assist with travel logistics and help onboard new team members, ensuring everything runs smoothly and efficiently to support the Vice Presidents you work with.

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What qualifications are required for the Executive/Administrative Assistant position at American Express?

To qualify for the Executive/Administrative Assistant position at American Express, candidates should have at least 2 years of experience providing administrative support to executives. Familiarity with office management and technologies is essential, along with strong organizational, communication, and problem-solving skills. Proficiency in MS Word, Excel, PowerPoint, and Outlook is vital for success.

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How can someone prepare for the Executive/Administrative Assistant role at American Express?

Preparing for the Executive/Administrative Assistant role at American Express involves honing your organizational and communication skills, mastering office software like MS Office Suite, and understanding the dynamics of working in a fast-paced environment. Showing enthusiasm for collaboration and adaptability in handling various tasks will also be key.

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What type of work environment can I expect as an Executive/Administrative Assistant at American Express?

As an Executive/Administrative Assistant at American Express, you can expect a collaborative and inclusive work environment that values flexibility. Team members often work in a hybrid model, balancing in-office and virtual interactions to foster teamwork and maintain a positive workplace culture.

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What benefits does American Express offer for the Executive/Administrative Assistant role?

American Express offers a competitive benefits package for the Executive/Administrative Assistant role, including a flexible working model, a retirement savings plan with company match, comprehensive medical and dental insurance, generous parental leave, and access to wellness programs. This reflects their commitment to the holistic well-being of their colleagues.

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Common Interview Questions for Executive /Administrative Assistant
How do you prioritize tasks as an Executive/Administrative Assistant?

When answering how you prioritize tasks as an Executive/Administrative Assistant, emphasize your ability to assess urgency and importance. Discuss techniques, such as using digital calendars or task management tools, to stay organized, and mention how you communicate with stakeholders to manage expectations effectively.

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Can you provide an example of a challenging situation you faced in a past administrative role?

When posed with the question about a challenging situation, describe a specific instance where you handled a high-pressure task, such as managing conflicting priorities or tight deadlines. Explain how you approached the issue, the steps you took to resolve it, and the positive outcome that resulted.

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What experience do you have working with executive calendars?

In your response, share concrete examples of your experience managing executive calendars, including how you scheduled meetings, handled changes in availability, and communicated updates to ensure seamless operations. Highlight the tools you used and your attention to detail in this aspect of support.

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How would you handle last-minute changes to a scheduled meeting?

Discuss your proactive approach to handling last-minute changes, emphasizing your communication skills and adaptability. Explain how you would quickly inform all relevant parties, coordinate new arrangements, and maintain professionalism throughout the process.

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What tools or software are you familiar with that are relevant to this position?

When asked about tools or software, mention your proficiency with MS Word, Excel, PowerPoint, and Outlook, as well as any relevant experience with systems like Concur or similar office management software. Provide specific examples of how you've applied these tools to improve efficiency.

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How do you ensure confidentiality while performing your duties?

Explain your commitment to confidentiality by discussing practices such as limiting the sharing of sensitive information, securely storing documents, and being mindful of how you communicate around executive matters. Highlight any relevant training or ethical standards you've adhered to in previous roles.

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Describe how you handle feedback from executives.

Share your openness to receiving feedback by discussing instances where you've successfully incorporated suggestions from executives into your work. Stress the importance of clear communication and the positive impact of feedback on your personal and professional growth.

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How do you build relationships with colleagues and executives?

Highlight your interpersonal skills by explaining your approach to building relationships, such as attending networking events, engaging in team activities, and demonstrating reliability and support. Emphasize how fostering these relationships enhances team dynamics and productivity.

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What strategies do you use to stay organized in a busy work environment?

Discuss your organizational strategies, such as maintaining a checklist, using digital project management tools, and setting up reminders. Explain how these methods help you manage time effectively and meet deadlines, ensuring you stay on top of your responsibilities.

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Why do you want to work at American Express as an Executive/Administrative Assistant?

Show your enthusiasm for the company by talking about American Express's values, commitment to employee growth, and innovative work environment. Mention how these factors align with your career aspirations and how you are excited to contribute to the company's mission.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 18, 2025

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