Platform Testing Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.Ready to explore a career path? Start your journey.This role sits within the Enterprise Data Management and Analytics and Shared Services Engineering Team that has the business and technical ownership of data enablement for Amex GBT Enterprise products and analytics. At Amex GBT, we view data and business intelligence as an essential part of any travel management program. The ability to consolidate and enrich large data sets from multiple sources, from so many geographies, into our data platforms, are vital to our company’s success. The Testing Manager will play an active part in delivering Amex GBT’s future data, analytics and insight needs in support of the NDC initiative and will have the opportunity to support the advancement of Amex GBT’s data quality and capabilities. This role will focus on NDC end to end testing across DST, GTR and Amex GBTs Enterprise Data Platforms.What You’ll Be Doing:• Support end to end testing initiatives for technology deployments that relate to the DST, GTR and Data Platforms (IDMS (aka CAP)/GTDR/Data Lake) as the source of enterprise product enablement and reporting.• Comprehend customer and business value statements into technical specifications and capabilities.• Responsible to understand NDC standards, terminologies, and order process [Bookings, Ticketing etc.].• Recognize how complex business needs, data requirements and then translate requirements into effective data content usable in reporting, visualization, and actionable insights.• Interact with technology partners and business stakeholders and users through concise and accurate communications.• Test and validate processes to ensure successful completion and support the creation of valid test scenarios.• Develop and execute robust end-to-end test plans.What We’re Looking For:• 5+ years’ experience in the travel industry.• Good knowledge of travel technology and various phases of the travel reservation process.• Experience working with at least 2 distinct GDS and API’s• Knowledge of IATA, ATPCO, EDIFACT standards.• Experience working with XML, JSON and various types of payloads and understanding of how data in represented in them.• Experience testing travel technology with different set of tools. Example - SOAP UI, Postman, JMeter, etc.• Familiarity with design and development of data warehouse/data mart schemas and ETL processes will be a plus.• Strong and seasoned experience with SQL.• Ability to craft clear, concise, and well-organized test documentation.• Excellent verbal and written communication skills.• Experience writing business and technical requirements.• Strong quantitative, analytical, and problem-solving skills.• Ability to demonstrate attention to detail and focus on quality.• Aptitude to solve complex problems by analyzing variables and applying appropriate solutions.• Must be results driven, taking the lead with little supervision as well as working closely with fellow team members in a small team.• Ability to work against tight deadlines with colleagues across the world.• MUST be ready to work during overlap hours with global team.Applicants Located in Los Angeles (LA) County: A Conditional Offer of Employment for this role is contingent upon a review of an applicant’s criminal history. The Company has good cause to conduct a review of criminal history for this specific position based on the job duties (see listed job duties above) and because the role will involve access to confidential company information, including trade secrets and proprietary know-how; or client-sensitive information and financial records; or access to credit card data and confidential client information or data.LocationUnited StatesThe US national annual base salary range for this position is from $70,000 to $140,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.Benefits at a glance (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/GBT_2023BenefitsAtAGlance_Without_Rates_Final.pdf)The #TeamGBT ExperienceWork and life: Find your happy medium at Amex GBT.• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.• Wellbeing resources to support mental and emotional health for you and your immediate family.• And much more!All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.Click Here (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/Additional%20Disclosures%20in%20Accordance%20with%20the%20LA%20County%20Fair%20Chance%20Ordinance.pdf?version=2) for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)