Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Manager, Transformation and Change Acceleration image - Rise Careers
Job details

Manager, Transformation and Change Acceleration - job 1 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment.
The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. GCSM markets a breadth of products across charge, lending, co-brand, and corporate cards. It is also offers a range of small business banking and B2B solutions.

As the Manager, Transformation and Change Acceleration you will be responsible for driving the adoption of new processes, supporting broad migration efforts, and optimizing execution across marketing technology initiatives. As part of Flywheel, a multi-year initiative to redefine marketing execution through innovation, automation, and efficiency, this role will ensure marketing teams successfully integrate new capabilities, enhance operational readiness, and align product governance with enterprise-wide policies while maintaining agility.

How Will You Make an Impact in This Role?

  • Develop and implement adoption strategies to ensure marketing teams seamlessly integrate Flywheel capabilities into their workflows.
  • Identify and mitigate adoption challenges, ensuring a smooth and frictionless transition to new processes.
  • Align Flywheel capabilities with enterprise-wide governance policies (NPA process) while balancing flexibility and innovation.
  • Train, support, and enable marketing teams to fully use Flywheel’s capabilities.
  • Monitor industry standard methodologies, emerging MarTech capabilities, and marketing trends to inform Flywheel’s evolution.

What We’re Looking for in You:

  • Change Management Expertise: Proven ability to drive process adoption and ensure teams embrace new ways of working.
  • Strategic Thinker:  Strong ability to translate complex business needs into clear, actionable strategies that optimize execution.
  • Governance & Compliance Knowledge: Experience with governance frameworks, ensuring compliance while maintaining agility.
  • Strong Leadership & Communication: Ability to lead cross-functional teams through transformation with clarity, confidence, and partner engagement.
  • Data-Driven Decision Maker: Uses insights to drive process optimization and continuous improvement.

Minimum Qualifications:

  • Relevant years of experience in change management, transformation, or MarTech enablement.
  • Demonstrated experience leading cross-functional teams and partner engagement.
  • Strong analytical skills with the ability to identify gaps and implement scalable solutions
  • Excellent written and verbal communication skills, particularly in executive summaries and partner updates.

Preferred Qualifications:

  • Experience in marketing technology ecosystems and system integrations.
  • Background in product governance and compliance frameworks.
  • Familiarity with Agile methodologies and enterprise-wide migration efforts.

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

American Express Glassdoor Company Review
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
American Express DE&I Review
4.4 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of American Express
American Express CEO photo
Stephen J Squeri
Approve of CEO

Average salary estimate

$117500 / YEARLY (est.)
min
max
$80000K
$155000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Posted yesterday
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

As a Senior Engineer at American Express, you will lead engineering teams to create cutting-edge software for managing corporate card programs.

Photo of the Rise User
Posted yesterday
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Join American Express as a Training & Procedures Analyst and play a pivotal role in global anti-financial crime initiatives.

Photo of the Rise User
Team Rubicon Remote Remote - based anywhere within Northeast USA region
Posted 12 days ago

As a Manager of Operations at Team Rubicon, you will lead a dedicated team to enhance disaster response efforts across the Northeast USA.

Photo of the Rise User
Posted 13 days ago

Join Ferguson as a Warehouse Supervisor to lead a dedicated team in optimizing warehouse operations and delivering top-notch service.

Posted 12 days ago

Be a key player in fostering a welcoming environment at Deer Valley Resort as the Argent Resident Manager, responsible for property management and guest satisfaction.

Photo of the Rise User
ABM.Com Hybrid Arlington, VA
Posted 14 days ago

Join ABM as a Building Engineer and play a vital role in maintaining our facility systems and ensuring operational efficiency.

Photo of the Rise User

We are seeking an experienced Chief Transformation Officer to lead operational excellence and innovation in our Miami-based hospital system.

Photo of the Rise User
CHS Inc Hybrid US, Dawson County, NE; Nebraska, Overton, NE
Posted 9 days ago

Join CHS Inc. as a Grain Operations Specialist in Overton, NE and make a difference in the agricultural industry.

Photo of the Rise User
Posted 2 days ago

Seeking a Neighborhood Planner to oversee skilled trades work orders for efficient repairs within New York's housing developments.

Photo of the Rise User
JLL Hybrid Nashville, TN
Posted 4 days ago

As an Operating Engineer at JLL, you'll leverage your technical expertise to maintain and enhance the operational efficiency of our facilities in Nashville.

Photo of the Rise User

The Clinical Coordinator RN at UM Upper Chesapeake Health will balance bedside nursing duties and administrative leadership to enhance patient care and unit performance.

Photo of the Rise User

CVS Health is looking for a proactive Diabetes Educator RN to provide case management for vulnerable patients in a remote capacity.

Photo of the Rise User
Colliers Hybrid Salt Lake City, Utah, United States of America
Posted 9 days ago

Join Colliers as a Team Operations Manager and play a key role in enhancing team performance and operational strategies.

Photo of the Rise User
Posted 10 days ago

We're looking for a detail-oriented Materials Manager to optimize our materials management and inventory at our leading manufacturing facility in Sturgis, MI.

Photo of the Rise User

Walmart seeks an Exterior Services Technician - DOT Operator to oversee landscaping projects while ensuring high cleanliness standards in Yaphank, NY.

American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

4640 jobs
MATCH
Calculating your matching score...
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 4, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Cincinnati just viewed Finance Intern at Roche
Photo of the Rise User
Someone from OH, Cincinnati just viewed Personal Shopper - Sam's at Walmart
F
Someone from OH, Cincinnati just viewed CART - Captionist at Focus Interpreting
Photo of the Rise User
100+ people applied to Night Shift Warehouse Stocker at ALDI
P
Someone from OH, Brecksville just viewed Verification Specialist at Planned Parenthood of Illinois
Photo of the Rise User
Someone from OH, Sheffield Lake just viewed Busser/Server Assistant at Chili's Grill and Bar
Photo of the Rise User
Someone from OH, Cincinnati just viewed Furniture Sales Representative at Furniture Fair
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer | NDA at GT
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer at Koddi
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer at Launchpad Technologies
Photo of the Rise User
Someone from OH, Columbus just viewed Accounts Receivable Specialist at Brixio
Photo of the Rise User
Someone from OH, Cincinnati just viewed Training & Education Specialist at Finalsite
L
Someone from OH, Cincinnati just viewed Head of Performance Marketing (Remote) at Lavendo
O
Someone from OH, Cincinnati just viewed VP of Marketing at OnePlan Solutions
T
Someone from OH, Cincinnati just viewed Senior Director, Demand Generation at Typeface
Photo of the Rise User
Someone from OH, Cincinnati just viewed Marketing Analyst at Waymo
Photo of the Rise User
Someone from OH, Cincinnati just viewed Marketing Director at Nextdoor
Photo of the Rise User
Someone from OH, Cincinnati just viewed Director of Demand Generation at Relay
Photo of the Rise User
7 people applied to Materials Handler at E2 Optics