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Senior Engineer - Platform Excellence team - job 2 of 3

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.

The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

Do you have the ability to put together unique state of the art customer facing solutions that increase business value and customer engagement by demonstrating strong architectural and design principles and that are data driven? Do you have a rare combination of deep technical knowledge, business insight and strong social skills to help influence and get results across a diverse organization.
American Express is embarking on an exciting digital transformation driven by an energetic team of high performers. This group is nimble and creative with the power to shape our Technology and Product roadmap. If you have the talent and desire to deliver creative products and services at a rapid pace, serving our customers seamlessly across the globe through various channels, join our team!
We are looking for an innovative, experienced, and talented senior software engineer to join our Platform Excellence team. You will work closely with our product and development teams to develop new system and platform capabilities at scale and optimize existing capabilities. As part of the team, you will be responsible for the core shared services components that make up our modern microservice platform, driving performance and resiliency, as we scale to take over our mobile and web applications impacting millions of customers.Responsibilities include, but not limited to:
  • Leads the design, development, testing, solving, debugging, deployment, documentation, reliability, and availability of software and systems that meet the needs of customer-facing applications, business applications, and/or internal end-user tools and applications.
  • Perform technical aspects of software development.
  • Function as a leader on a software engineering team by contributing to software builds through consistent development practices (tools, common components, and documentation).
  • Lead code reviews and automated testing.
  • Debug software components and identify code defects for remediation.
  • Leads the deployment, support, and monitoring of software across test, integration, and production environments.
  • Empower teams to automate deployments in test or production environments.
  • Empower teams to automatically scale applications based on demand projections.
  • Ensure team adheres to security and regulatory standard methodologies.
  • Takes accountability for the success of the team achieving their goals.
  • Drives the team’s strategy and priorities initiatives.
  • Influence team members by challenging status quo, demonstrating risk taking, and implementing creative ideas.
  • Be a productivity multiplier for your team by analyzing your work flow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.
  • Mentor and guide team members to success within the team
  • Be a productivity multiplier across multiple teams by analyzing your work flow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.
  • Owns the health and quality of the code across the portfolio.
  • Ensure streamlined CI/CD pipeline from the teams.
  • Collaborates with leadership across multiple teams to define solution requirements and technical implementation.
  • Demonstrate technical expertise to help team members overcome technical problems.
  • Solves technical problems outside of day-to-day responsibilities.
  • Supplies to the success of many teams achieving their goals.
  • Develop team’s strategy and prioritize initiatives.
  • Assist in retaining and hiring dedicated team members
Qualifications
  • 6+ years of software development experience in a professional environment and/or comparable experience such as:
  • Wide breath of engineering experience
  • Proven experience leading teams of engineers.
  • Hands-on expertise with application design, software development, and automated testing.
  • Experience with distributed (multi-tiered) systems, algorithms, and relational databases.
  • Bachelor’s Degree in computer science, computer science engineering, or related experience required; advanced degree preferred
  • Thorough understanding of XML,SOAP, JSON, web services technologies, and data structure fundamentals, with experience in multi-threaded programming.
  • Experience with relational and NoSQL databases, including Couchbase, PostgreSQL or DB2.
  • Experience designing and developing REST APIs for high volume clients.
  • Experience with container and container orchestration technologies, such as Docker and Kubernetes.
  • 3+ years experience with Test Driven Development (TDD) / Behavior Driven Development (BDD) practices, unit testing, functional testing, system integration testing, regression testing, GUI testing and web service testing
  • Experience with continuous integration tools (Jenkins, Gitlab CI, GitHub Actions) a plus.
  • 5+ yrs working experience in an Agile or SAFe development environment
  • 1+ year experience of Graph QL & Cloud is a big plus.

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
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TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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