Vice President, Digital Product Management - job 9 of 21

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

This role entails leading three critical functions: 1). Lead Product Development for our Enterprise Data Management Tools (such as ATLAS, Manta, Collibra, Issue Management, etc), 2). Responsible for driving the overall EDM tooling roadmap and adoption, and 3). Develop and implement an enterprise framework for data tooling.

1. Enterprise Data Management Product Development

• Define and champion the product vision, strategy, and roadmap for our enterprise data management platforms, including but not limited to ATLAS, Lineage, master data management (MDM) systems, and metadata management solutions.
• Lead the product lifecycle from ideation and requirements gathering through design, development, testing, deployment, and ongoing iteration.
• Collaborate closely with business stakeholders, engineering, architecture, Privacy, Third Party Management, and EDO teams to understand their needs and translate them into actionable product requirements.
• Prioritize product features and manage the product backlog to ensure alignment with business objectives and strategic priorities.
• Monitor market trends, competitive landscape, and emerging technologies in data management to identify opportunities for innovation and improvement.
• Define and track key performance indicators (KPIs) to measure the success and adoption of our data management products.

2. Oversee and Drive E2E Data Management Tooling Roadmap:

• Develop and execute a comprehensive strategy for our end-to-end data management tooling roadmap.
• Drive the adoption and effective utilization of data management tools across various teams and functions.
• Manage vendor relationships and negotiate contracts for data management tooling solutions.
• Develop and track program budgets, timelines, and resources, ensuring projects are delivered on time and within budget.
• Identify and mitigate risks and issues associated with the data management tooling roadmap.
• Foster a culture of continuous improvement in our data management tooling capabilities.

3. Develop and Implement Enterprise Data Tooling Frameworks:

• Define and establish enterprise-wide data tooling frameworks, standards, and best practices to ensure consistency, efficiency, and compliance in data management processes.
• Develop guidelines and documentation for the selection, deployment, and utilization of approved enterprise data management tools.
• Collaborate with data governance teams to ensure tooling frameworks align with data policies, regulations, and security requirements.
• Communicate and educate data practitioners across the organization on the established data tooling frameworks and their importance.
• Monitor adherence to data tooling frameworks and identify areas for improvement and standardization.
• Drive the development of training materials and programs to enhance data literacy and proficiency in using enterprise data management tools.
• Continuously evaluate and refine the data tooling frameworks based on evolving business needs and technological advancements.

Qualification Requirements:

• Proven experience building and leading diverse, geographically dispersed, high-performing teams; extensive experience and success as a leader of leaders.
• 10+ years of experience in global enterprise data management products at a large global company as a plus.
• Experience operating in a technology- and data-heavy function, with ability to influence cross-functional senior stakeholders on key Data Management and Data Governance concepts.
• Enthusiasm and passion for great platforms, products and services and an ability to articulate platform functionality 
• Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.
• The ability to bring structure to ambiguity and thrive in an unstructured, fast paced dynamic environment.
• Ability to focus on details while not losing sight of the big picture.
• Location: US – Phoenix

Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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