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Vice President, Strategic Alliances - job 4 of 21

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express Global Commercial Services (GCS) is the B2B payments division of American Express, enabling businesses globally to pay for and finance what they need to grow their businesses. GCS provides a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing. 

GCS Strategy, M&A, and Alliances (SMA) team plays an integral role in defining, developing, and leading new strategies, inorganic growth (M&A), partnership (Alliances) opportunities, as well as managing Annual Investment Planning, Opex, Strategic Engagement Team to accelerate our overall 3-year strategy and vision.

We are hiring a VP, Strategic Alliances to head the Alliances arm, responsible for our holistic approach in developing and aligning our commercial partnership strategy.

This individual will lead a high-performing team that sources and negotiates new business development opportunities and manages a portfolio of third-party relationships that deliver strengthened solutions to our customers. This individual will be responsible for collaborating across the enterprise to take opportunities from ideation to execution, and serve as a COE across GCS for consistent, controlled approach to third-party partnerships.

 

Core Responsibilities

  • Development and alignment of our commercial partnership strategy, including building a pipeline of new business development and growth opportunities, and managing a portfolio of third-party partnerships throughout the end-to-end life cycle
  • Drive the prioritization, execution, and socialization of high-impact opportunities including product integrations, high value distribution channels, and value capture for GCS customers via enterprise relationships
  • Standardize GCS’ partnership operating model, serving as a Center of Excellence and provide specialized support as a key lead for business development discussions, contract negotiations, and the management of partner relationships
  • Drive broadscale thought leadership on GCS’ innovation agenda through partnerships as a growth and retention lever across segments
  • Lead high impact deals, managing end-to-end negotiations for GCS engagements and enterprise-wide initiatives
  • Lead and develop a high performing deal team that can serve as partnership subject matter experts across GCS

 

Qualifications

  • Demonstrated success in negotiations and leading deals with a focus on complex new business development; strong understanding of AXP deal and oversight processes preferred
  • Excellent influencing, negotiation, and partner management skills necessary to build strong relationships.
  • Outstanding matrix management skills, with the ability to mobilize, drive and direct resources across the organization without direct reporting lines
  • Excellent partnership and/or client management skills (industry agnostic) with a demonstrated ability to influence key decision makers
  • Strong people leadership skills with an ability to collaborate and work as a true member of a team both within and outside GCS Strategic Alliances
  • Robust strategic skills, with the ability to identify and assess key points, implications and recommendations (across both AXP and prospective partners); operating experience a plus
  • Highly motivated self-starter with the ability to drive successful results in a fast-paced environment with white space
  • Strong financial acumen and the ability to understand various levers within the deal framework
  • Experience in the Commercial/B2B space required
  • Understanding of emerging technologies and experience working with FinTechs
  • Strong external network of relationships in relevant industries

 

Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Average salary estimate

$222500 / YEARLY (est.)
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$185000K
$260000K

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What You Should Know About Vice President, Strategic Alliances, American Express

Join American Express as the Vice President, Strategic Alliances in New York, New York, and embark on a fulfilling journey where you lead the way while we have your back! At Amex, we're committed to letting people and businesses thrive, and in this pivotal role on the Global Commercial Services (GCS) team, you'll spearhead exciting initiatives by developing and aligning our commercial partnership strategy. Your experience in business development will shine as you manage high-impact negotiations and build robust third-party relationships that enhance customer solutions. You’ll lead a motivated team and partner across various departments to drive opportunities from ideation through to execution, ensuring we maintain operational excellence at every step. With your strong people leadership and strategic thinking skills, you’ll be pivotal in driving growth and fostering innovation in diverse B2B spaces. This position is not just about meeting targets; it’s about cultivating an environment where everyone feels valued and empowered, living out our core corporate values in every interaction. Plus, with our comprehensive benefits including competitive salaries, bonus opportunities, and various health and wellness programs, we ensure that your contributions are celebrated and rewarded. Get ready to make a significant impact while experiencing the unparalleled support that Team Amex provides—together, we’ll lead the way toward extraordinary outcomes!

Frequently Asked Questions (FAQs) for Vice President, Strategic Alliances Role at American Express
What are the core responsibilities of the Vice President, Strategic Alliances at American Express?

As the Vice President, Strategic Alliances at American Express, you will be responsible for developing and aligning our commercial partnership strategy. This includes managing a portfolio of third-party partnerships, driving high-impact business development initiatives, and ensuring the consistent operation of our partnerships. You will lead negotiations, coordinate with internal stakeholders, and serve as the Center of Excellence for developing and implementing high-value integrations.

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What qualifications are needed for the Vice President, Strategic Alliances role at American Express?

The ideal candidate for the Vice President, Strategic Alliances role at American Express should have demonstrable success in leading complex business development negotiations. Strong influencing, negotiation, and partnership management skills are essential, along with vast strategic skills to identify key growth opportunities. Candidates should possess robust leadership abilities and have prior experience in the commercial/B2B sector. Familiarity with FinTech and emerging technologies will be highly advantageous.

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How does the Vice President, Strategic Alliances contribute to American Express’s goals?

The Vice President, Strategic Alliances plays a crucial role in shaping American Express’s growth trajectory by strategically managing partnerships that lead to enhanced product offerings and customer solutions. This role is integral in driving innovation and creating compelling value propositions for both customers and partners, ultimately aligning with the overall business objectives of American Express to deliver exceptional service.

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What kind of team environment can Vice President, Strategic Alliances expect at American Express?

At American Express, the Vice President, Strategic Alliances will join a dynamic and collaborative team that values diverse perspectives. The organization is committed to fostering a culture where all team members are seen, heard, and valued, encouraging innovative thinking and collaboration across departments. This supportive environment empowers leaders to influence and mobilize resources effectively to achieve shared goals.

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What benefits does American Express offer to the Vice President, Strategic Alliances?

American Express offers a competitive salary package for the Vice President, Strategic Alliances, with additional benefits such as bonus incentives, a comprehensive healthcare plan, retirement savings plans with company matching, flexible working arrangements, paid parental leave, and access to wellness resources. This package reflects our commitment to supporting the holistic well-being of our employees and fostering a fulfilling career path.

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Common Interview Questions for Vice President, Strategic Alliances
Can you describe your approach to managing partnerships as the Vice President of Strategic Alliances?

To effectively manage partnerships, I prioritize clear communication and alignment with both internal stakeholders and external partners. I focus on establishing mutual objectives and ensuring each party’s needs are addressed, which fosters trust and drives successful outcomes. I also emphasize regular evaluations of partnership performance to identify areas for improvement and growth.

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What strategies would you implement to identify and pursue new business development opportunities?

My strategy would include conducting thorough market research to identify emerging trends and potential partners that align with American Express's goals. Networking within industry circles to build relationships is also key. Additionally, leveraging data analytics to pinpoint gaps in offerings can guide targeted partnership initiatives, ensuring we pursue opportunities likely to yield mutual benefits.

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How do you handle negotiations with partners who have conflicting interests?

Handling negotiations with conflicting interests requires a focus on collaborative problem-solving. My approach is to create an open dialogue where each party can express their needs and concerns. I strive to identify common ground and seek solutions that fulfill the interests of both sides, often proposing win-win scenarios that highlight the value of collaboration.

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Describe a time when you successfully led a team through a complex deal negotiation.

In a previous role, I led a team in negotiating a multi-million dollar partnership. I empowered my team by assigning roles that played to their strengths while maintaining a clear vision of our objectives. By fostering open communication and brainstorming sessions, we developed creative solutions to roadblocks, ultimately achieving a favorable deal that significantly enhanced our service offerings.

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What role does data play in your decision-making process for business partnerships?

Data plays a pivotal role in my decision-making. I analyze market trends, customer behaviors, and performance metrics to guide my choices in forging partnerships. This data-driven approach enables me to assess potential partners' value propositions and ensures that our partnership initiatives are aligned with market demands and trends.

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How do you prioritize competing opportunities for partnerships?

Prioritizing competing opportunities involves a clear framework based on strategic alignment, potential market impact, and resource availability. I assess each opportunity against defined criteria, ensuring we allocate our resources efficiently to initiatives that promise the greatest ROI while aligning with our long-term strategy.

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What do you consider essential qualities for a successful partnership manager?

Successful partnership managers need exceptional interpersonal skills, negotiation savvy, and a strong understanding of their partner's business. They should possess strategic thinking capabilities, an ability to influence others, and a commitment to fostering collaborative relationships. Additionally, adaptability is crucial as the market landscape evolves.

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Can you share an example of how you successfully drove innovation through a partnership?

In a previous role, I collaborated with a tech partner to develop an innovative payment solution tailored for small businesses. Through regular brainstorming sessions, we identified key pain points in the market and aligned our resources to develop a product that significantly enhanced customer experience and boosted our competitive edge.

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What methods do you use to assess the performance of partnerships?

I use a combination of qualitative and quantitative metrics to assess partnership performance. Key performance indicators (KPIs) linked to our objectives are monitored regularly, allowing for data-driven adjustments. Additionally, feedback loops with partners help gauge satisfaction and efficacy, shaping our ongoing strategies.

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How would you approach building a partnership framework across a large organization like American Express?

Building a partnership framework across a large organization requires a structured approach. I would start by engaging stakeholders from various departments to gather input and understand their needs. Establishing a clear governance model and communication strategy is vital. Providing training on partnership management will ensure everyone is aligned and values the impact of successful collaborations.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

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CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
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TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 22, 2025

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