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Utilization Review Specialist

About Amity:


Amity Foundation is a safe place where people can change in an environment that fosters trust; where new values can be formed; responsibility developed, and lasting relationships built. Amity is dedicated to the inclusion and habilitation of people marginalized by addiction, homelessness, trauma, criminality, incarceration, poverty, racism, sexism, and violence. Amity is committed to research, development implementation, and dissemination of information regarding community building.


Remembrance, Resolution, Reconciliation, Restoration, Renewal



Job Summary:


As the Utilization Review Specialist, you will contribute to the organization by providing vital support to the community by developing and/or maintaining effective and efficient processes for determining the appropriate admission status based on the regulatory and reimbursement requirements of various commercial and government payers. This individual is responsible for performing a variety of concurrent and retrospective utilization management-related reviews and functions and for ensuring that appropriate data is tracked, evaluated, and reported.


Essential Duties:


· Conducting and Completing Level of Care interviews for new enrolling students. Creating and documenting the progression of care as determined by the DSM V.

· Accurately document the medical necessity and level of care based on evidence-based criteria.

· Submitting appropriate documentation to the home office so that billing can be completed.

· Welcoming and ensuring that students are signing in and reminding them of their scheduled sessions

· Attending workshops, meetings, and training as requested by supervisor.

· May serve as Community Advocate role in addition to job as requested by community leadership.

· Performs other related duties as assigned.


Education and Experience:

Required:

· High School diploma or equivalent

· Training or relevant work experience.


Preferred:

· 3 – 5 years relevant utilization experience.

· Experience with the fundamentals of the Therapeutic Teaching Community.

· Understand of causes, symptoms, and effects of substance abuse.


Certifications or Licenses:

Required:

· Valid AZDPS Fingerprint Clearance card.

· Current valid CPR and First Aid certification.

· CPI (Crisis Prevention Intervention) & ESR (Emergency Service Response) certification.

· Tuberculosis test from health professional.


Skills/Abilities:

· Proficiency with Microsoft Office Suite, Electronic Medical Record, or similar software.

· Excellent organizational skills and attention to detail.

· Excellent written and verbal communication skills.

· Ability to maintain confidential information.

· Ability to operate general office equipment.

· Demonstrates an understanding of human emotions with a high level of empathy.

· Ability to exercise an amount of empathy and understand the importance of role-reversal.

· Demonstrates skill in patience, active listening, and interest in diverse life stories.

· Good verbal and written communication skills with a genuine enthusiasm for helping people.

· Ability to maintain sensitivity and objectively under pressure generated by association with substance abuse students.


$18 - $22 an hour
Title: Utilization Review Specialist Reports To: Dragonfly Program Director
Job Number: Department: Program
Position Number: Location: Dragonfly
FLSA Exemption Status: Non-Exempt Supervises: Not applicable
Position Status: Full Time, Accrual Level FT1 Revised:

· Demonstrates proper attitudes and techniques and techniques to residential students.
· Hands-on knowledge of medical/behavioral health terminology

Average salary estimate

$41600 / YEARLY (est.)
min
max
$37440K
$45760K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Utilization Review Specialist, Amity Foundation

Join us at Amity Foundation as a Utilization Review Specialist in Tucson, AZ! Here at Amity, we create a nurturing environment that promotes trust and positive change for individuals facing various life challenges, including addiction and homelessness. In this vital role, you'll help shape the experiences of our community members by ensuring admission processes align with regulatory requirements. Your responsibilities will encompass conducting Level of Care interviews for new students, documenting medical necessities, and maintaining clear communication regarding their progression. We believe in the power of empathy and actively listen to diverse life stories, guiding students toward their goals. You'll collaborate with our dedicated team to submit essential documentation for billing and participate in workshops and training sessions to enhance your skills. With a strong focus on community advocacy, your efforts will contribute significantly to our mission of fostering lasting relationships and rehabilitation. If you possess excellent organizational skills, a knack for maintaining confidentiality, and a heart full of compassion, we want to hear from you! This full-time position offers a competitive hourly wage ranging from $18 to $22, dependent on experience. Discover how you can be part of a transformative journey with Amity, where new values and responsibilities can blossom.

Frequently Asked Questions (FAQs) for Utilization Review Specialist Role at Amity Foundation
What are the key responsibilities of a Utilization Review Specialist at Amity Foundation?

As a Utilization Review Specialist at Amity Foundation, you'll conduct Level of Care interviews, document medical necessities based on evidence-based criteria, and ensure all relevant data is reported accurately. You'll also engage with students as they begin their journey with us and help guide them through their treatment process while supporting our mission to create a restorative environment.

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What qualifications do I need to apply for the Utilization Review Specialist position at Amity Foundation?

To apply for the Utilization Review Specialist role at Amity Foundation, you should have a high school diploma or equivalent. While relevant training or experience is crucial, candidates with 3-5 years of utilization expertise, alongside certifications like CPR, First Aid, and the AZDPS Fingerprint Clearance card, will stand out.

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What skills are essential for a successful Utilization Review Specialist at Amity Foundation?

Key skills for a Utilization Review Specialist include proficiency in Microsoft Office, excellent organizational and communication abilities, empathy, and active listening. It's important to manage sensitive information confidentially and demonstrate patience and understanding when working with individuals affected by substance abuse.

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What is the work environment like for a Utilization Review Specialist at Amity Foundation?

The work environment for a Utilization Review Specialist at Amity Foundation is supportive and focused on community-building. You'll be surrounded by a team that shares a common goal of helping those in need, all while fostering trust and open communication within the workplace and with the community.

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How does Amity Foundation support the professional development of its Utilization Review Specialists?

Amity Foundation is committed to the professional growth of its Utilization Review Specialists. Regular training workshops, supervision meetings, and opportunities to participate in community advocacy initiatives create a rich environment for developing skills and enhancing your impact in the role.

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Common Interview Questions for Utilization Review Specialist
Can you describe your experience with utilization management and how it relates to the role of a Utilization Review Specialist?

In answering this question, focus on specific utilization management experiences that you’ve had, whether in similar roles or related fields. Highlight how those experiences prepare you for the responsibilities at Amity Foundation, showcasing your understanding of regulatory requirements and the importance of evidence-based assessments.

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How do you prioritize your tasks in a fast-paced environment like Amity Foundation?

Demonstrate your organizational skills by explaining how you assess priorities based on urgency and impact. Share a personal example where you successfully managed multiple tasks while ensuring attention to detail, especially concerning patient care and documentation.

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What approaches do you take to ensure confidentiality and sensitivity when working with students dealing with substance abuse?

Discuss your commitment to confidentiality and share specific strategies you've utilized in past roles to maintain it. It’s vital to show your understanding of the complex emotions involved and how you empathize with clients while ensuring a professional boundary.

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Give an example of how you've utilized data in making clinical decisions in a previous role.

Talk about a specific instance where data informed your clinical decisions, emphasizing how you ensure that evidence-based criteria align with patient needs. Explain the impact of those decisions on the care process, showcasing your analytical skills.

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How would you handle a situation where a student's level of care does not meet the necessary criteria?

Outline a structured approach where you would assess the student's situation, communicate with both the student and your team about the findings, and explore alternative options. Emphasize collaboration and a compassionate approach in your response.

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What role do you think empathy plays in the Utilization Review Specialist position?

Explain that empathy is crucial in establishing trust and rapport with students. Describe how understanding their backgrounds and challenges can help tailor care plans and enhance the overall treatment experience, contributing to effective utilization review.

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How do you stay updated on the latest regulations and best practices in utilization review?

Mention strategies like attending relevant workshops, reading industry-related publications, networking with professionals in the field, and pursuing further education. This shows your commitment to ongoing learning in utilization management.

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Describe a time you worked collaboratively with a team to improve a process.

Provide a specific example of a team project, detailing the goals, your contributions, and the outcome. Emphasize the importance of teamwork and communication in achieving common objectives, especially related to student care.

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How do you handle stress or pressure in your work environment?

Discuss techniques you use to manage stress, such as time management, deep-breathing exercises, or taking regular breaks. It's important to show that you can maintain professionalism and composure, especially when working under pressure in a sensitive setting.

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What motivates you to work in the field of utilization review, especially in a community-focused organization like Amity Foundation?

Express your passion for helping marginalized individuals and the fulfillment you derive from contributing to their recovery and growth. Share personal anecdotes that illustrate your dedication to making a positive impact in their lives.

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The Amity Foundation, an independent Chinese voluntary organization, was created in 1985 on the initiative of Chinese Christians to promote education, social services, health, and rural development from China's coastal provinces in the east to the...

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Full-time, on-site
DATE POSTED
April 13, 2025

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