Ancillary Portfolio Specialist

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross.

Please note that effective Jan. 4, 2022, Blue Cross and Blue Shield of Louisiana implemented a policy requiring any employee who enters any of our offices or who interacts in person with anyone for company business purposes to be fully vaccinated for COVID 19, unless legally entitled to a reasonable accommodation related to religious or medical exemptions. At this time, that policy is suspended and vaccination is not required to enter our facilities. Please note this is subject to change at any point in time to ensure compliance with company policy or government mandates and certain client facing roles may have separate protocols.

Residency in or relocation to Louisiana is preferred for all positions.

POSITION PURPOSE

Responsible for the Ancillary (Dental, vision, life, and disability) product portfolio implementations and key vendor operational support tasks associated with standalone and embedded ancillary products for both individual and group products.

NATURE AND SCOPE

• This role does not manage people
• This role reports to this job: MANAGER, ANCILLARY OPERATIONS
• Necessary Contacts: In order to effectively fulfill this position, the incumbent must be in contact with:All departments and levels of management of BCBSLA: Legal, M&B, Benefit Administration, Actuarial, Medical Review, IT, Finance and Network Development. All areas of Marketing, Members, Group and Individual Producers, Captive Producers and BCBSLA Group Leaders, Senior Management, Underwriting, Legal, Membership and Billing, Benefits Administration, Actuarial, Medical Review, IT, Finance and Network and vendors. Third party vendor: Operational, IT, marketing, customer service and project management with our ancillary strategic partners.

QUALIFICATIONS

Education

• Bachelor's Degree in Business Administration or related field required
• Four years of related experience can be used in lieu of a Bachelor’s degree.

Work Experience

• 3 years of Ancillary product (dental, vision, life, disability) operations or underwriting experience with two of those years in focused in ancillary or employees benefits products is required
• Dental insurance experience is preferred
• Experience can run concurrently.

Skills and Abilities

• Ability to manage, analyze and generate the necessary reports/data to evaluate the performance of products lines and business segments using the various database systems and applications.
• Excellent organizational and analytical abilities. Must have the ability to analyze and develop database information, identify trends and correlations, and develop strategies to benefit from the information gained.
• Requires research/technical skills and a high-level proficiency in database manipulation. MS Excel skills are required.
• Strong critical thinking, analytical and project management skills required along with the ability to prioritize and handle multiple tasks.
• Excellent interpersonal skills and communication skills required.
• Ability to travel approximately, including overnight stays, attending conferences/exhibits and/or visiting regional offices.

Licenses and Certifications

• Life and Health Insurance license is preferred

ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

• Business lead responsible for ancillary portfolio product (group and individual; embedded and standalone) with respect to compliance with vendor requirements, healthcare reform regulations and state mandates.
• Facilitates the implementation of ancillary product modifications, new products, marketing tools, healthcare reform, product marketing, and related issues to the product portfolio to deliver high-quality products and services. Ensures all systems, forms, web-based tools (Access Blue), internal departments, marketing materials, effected existing membership base and our sales distribution have updated, accurate and in compliance with dental vendor requirements.
• Ongoing project collaboration with cross functional teams at Blue Cross and with ancillary vendors for improved business solutions related to ancillary operations. As the ancillary industry changes with HCR, must ensure our business processes and products are compliant with internal and external operations. Must identify operational issues and solutions for improved quality of ancillary services offered by Blue Cross.
• Responsible for daily coordination with Blue Cross and the dental strategic partners operations teams for Data Interface Oversight for such functions as enrollment, reporting and claims data. Coordinate with IT lead and for critical issue resolution.

Additional Accountabilities and Essential Functions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions

• Perform other job-related duties as assigned, within your scope of responsibilities.
• Job duties are performed in a normal and clean office environment with normal noise levels.
• Work is predominately done while standing or sitting.
• The ability to comprehend, document, calculate, visualize, and analyze are required.

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An Equal Opportunity Employer

All BCBSLA EMPLOYEES please apply through Workday Careers.

PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI)

Additional Information

Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account.

If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact recruiting@bcbsla.com for assistance.

In support of our mission to improve the health and lives of Louisianians, Blue Cross encourages the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free.

Blue Cross and Blue Shield of Louisiana performs background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.

Additionally, Blue Cross and Blue Shield of Louisiana is a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.

JOB CATEGORY: Insurance