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Enterprise Customer Success Manager - job 1 of 2

Anthropic is a public benefit corporation focused on creating reliable AI systems. They are seeking an Enterprise Customer Success Manager to build trusted relationships with customers and drive adoption of their AI solutions.

Skills

  • Customer-centric mindset
  • Technical acumen
  • Strong presentation skills
  • Strategic analysis

Responsibilities

  • Own the customer experience throughout their lifecycle
  • Drive consumption and net expansion within accounts
  • Act as the voice of the customer, identifying patterns
  • Build trusting relationships with key decision makers
  • Monitor usage trends and take proactive actions

Education

  • Bachelor's degree or equivalent experience

Benefits

  • Comprehensive health, dental, and vision insurance
  • 401(k) plan with matching
  • Unlimited PTO
  • Equity compensation
  • Daily lunches and snacks
To read the complete job description, please click on the ‘Apply’ button
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Anthropic is an AI startup public-benefit company dedicated to AI safety and research, aiming to develop dependable, interpretable, and controllable AI systems. The company was was founded by former members of OpenAI in 2021.

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BADGES
Badge ChangemakerBadge Future MakerBadge InnovatorBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Collaboration over Competition
Transparent & Candid
Passion for Exploration
Rapid Growth
Social Impact Driven
Mission Driven
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Maternity Leave
Paternity Leave
Paid Time-Off
Equity
401K Matching
Commuter Benefits
Learning & Development
WFH Reimbursements
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$200,000/yr - $240,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
September 18, 2024

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