Job details
Enterprise Customer Success Manager
Anthropic is looking for an experienced Enterprise Customer Success Manager to help customers maximize the potential of AI systems. This role involves building strong relationships, driving growth, and shaping product development based on customer insights.
Skills
- 8+ years in account management or customer-facing sales
- Ability to present and position complex products persuasively
- Strong relationship-building and strategic analysis skills
- Passion for AI and responsible development
Responsibilities
- Become an expert in Anthropic's products and methodology
- Understand customers' business needs and guide them towards solutions using Anthropic's products
- Manage the renewal process and identify expansion opportunities
- Act as the voice of the customer and provide feedback to the product organization
- Build strategic relationships with key customer decision-makers
- Forecast, report on, and mitigate retention and renewal risks
Benefits
- Competitive salary and equity compensation
- Comprehensive health, dental, and vision insurance
- 401(k) plan with matching
- 22 weeks of paid parental leave
- Unlimited PTO
- Stipends for education, wellness, and more
To read the complete job description, please click on the ‘Apply’ button
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By
Anthropic
Anthropic is a company dedicated to AI safety and research, aiming to develop dependable, interpretable, and controllable AI systems.
25 jobsCULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Collaboration over Competition
Transparent & Candid
Passion for Exploration
Rapid Growth
Social Impact Driven
Mission Driven
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Maternity Leave
Paternity Leave
Paid Time-Off
Equity
401K Matching
Commuter Benefits
Learning & Development
WFH Reimbursements
FUNDING
Growth
DEPARTMENTS
Customer Support
SENIORITY LEVEL REQUIREMENT
Senior
SECTOR
Software
TEAM SIZE
51-200
LOCATION
Hybrid
SALARY RANGE
$200,000/yr - $240,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 24, 2024
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Other jobs
Posted 2 months ago
Inclusive & Diverse
Diversity of Opinions
Collaboration over Competition
Transparent & Candid
Passion for Exploration
Rapid Growth
Social Impact Driven
Mission Driven
Medical Insurance
Dental Insurance
Vision Insurance
Maternity Leave
Paternity Leave
Paid Time-Off
Equity
401K Matching
Commuter Benefits
Learning & Development
WFH Reimbursements
Posted 2 months ago
Inclusive & Diverse
Diversity of Opinions
Collaboration over Competition
Transparent & Candid
Passion for Exploration
Rapid Growth
Social Impact Driven
Mission Driven
Medical Insurance
Dental Insurance
Vision Insurance
Maternity Leave
Paternity Leave
Paid Time-Off
Equity
401K Matching
Commuter Benefits
Learning & Development
WFH Reimbursements
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