Account Manager (Ex-construction)

About Aphex:

At Aphex (https://www.aphex.co/), we believe the best way to improve construction delivery is to give people the tools and time to do their jobs. That's why we're on a mission to transform how major projects plan, communicate and track their work. Forget the endless spreadsheets, whiteboards, and outdated systems—our tools bring clarity and visibility to every corner of the project, empowering anyone on site to plan and communicate with ease.

Our customers are the industry's giants—building the tunnels, roads, bridges, and skyscrapers that define our cities. Our users are the engineers and project managers who breathe life into these projects. We're at an exhilarating phase of our journey. Since launching in the UK in 2019, our platform has become the dominant solution for infrastructure and major construction projects across the UK. We've also successfully launched and captured that same position in Australia and New Zealand, with most of these three countries' infrastructure projects now operating on Aphex. Building on this success, we're actively targeting expansion into new markets, including Europe and Asia, creating an incredibly exciting opportunity for someone to join at this pivotal moment. We've found strong product-market fit, proven our ability to scale internationally, and are now focused on building out our go-to-market team and expanding our product footprint.

Join us as we tackle an industry contributing to around 10% of global GDP, yet has struggled with productivity gains. It's a massive challenge, and we need your expertise.

The Role:

This is your chance to step into a pivotal role as the first Account Manager in our UK go-to-market team (and the second in the company, with our first focused on APAC). You'll be joining a high-performing UK team of 7 sales and customer success professionals. It's perfect for someone with a deep understanding of construction, eager to leverage their experience in a fast moving and rewarding environment.

At Aphex, we believe deeply that we are in the business of successful construction project delivery. As an Account Manager, you'll embody this principle—focusing first on helping projects succeed, which naturally leads to enterprise growth and expansion opportunities.

If you've been in the trenches of construction, managing projects, leading teams, and coordinating complex operations, and now you're ready to bring that expertise to a new frontier—this role is for you. We've crafted and refined our playbooks to ensure that you can transition smoothly into a strategic account management role, with the support and structure needed to excel.

For someone ambitious and ready to make an impact, it's the perfect moment. You'll have the opportunity to influence major infrastructure delivery across the UK, working with the country's leading contractors. While initially focused on UK accounts, there's clear potential to expand your scope to our growing European customer base as we continue to scale. We've built the foundation—now there's plenty of open field for you to run in.

Key Responsibilities:

• Own post-enterprise growth strategy and execution for key UK accounts
• Drive our value-first approach: project success → company success → Aphex growth
• Build and nurture relationships with senior decision-makers across customer organisations
• Conduct quarterly business reviews with executive stakeholders
• Generate expansion opportunities within enterprise customers
• Work with and lead customer success managers to deliver great onboarding and activation for customers
• Help customers establish consistent operating processes across their projects
• Deliver compelling product demonstrations that resonate with the folks running projects
• Adapt and iterate your version of our proven playbooks
• Consistently achieve quarterly and annual expansion targets

Who You Are:

• Construction Expertise > You've spent years on-site in construction, perhaps as a PE, SPE or an Area Manager, and now you're ready to leverage that knowledge in a new way.
• Tech Curious > You're excited by the potential of technology to solve the pain points you've experienced in construction and are keen to make a change in your career.
• Relationship Builder > Your communication skills are top-notch, and you're confident in your ability to connect with senior stakeholders and decision-makers.
• Personal Drive & Responsibility > You take ownership of your results and have a strong sense of urgency in getting things done.
• Growth Mindset > You're eager to learn, adapt, and grow in a new role, with a hunger to continuously improve.

What we offer:

• Competitive salary package > Base/variable split with opportunity to earn significantly more than in traditional construction roles
• The best team > Be part of and contribute to a truly high-performing team
• An impactful mission > Be energised to make impact on the teams and projects shaping the world
• Flexibility > Remote-first working with access to a convenient WeWork office
• The right tools > A sweet MacBook Pro, setup, and cutting-edge tech stack
• Genuine development > Constant training, learning and coaching to get better every day