Application Engineer

Transforming how we interact with our vehicles to make the driving experience more enjoyable, connected, and safe.

Enabling a software-defined, electrified future.

Visteon is a technology company that develops and builds innovative digital cockpit and electrification products at the leading-edge of the mobility revolution. Founded in 2000, Visteon brings decades of automotive intelligence combined with Silicon Valley speed to apply global insights that help transform the software-defined vehicle of the future for many of the world’s largest OEMs. The company employs 10,000 employees in 18 countries around the globe and generated $3.76 billion in sales (USD) in 2022.

Role Description / Responsibilities:

• Primary point of contact for all technical program-related matters. Often on-site at the customer.

Establish and maintain a good and effective Customer relationship:

• Liaison between customer-company Product Development/Manufacturing.
• Coordination of customer feedback with manufacturing and Product development teams.
• Assist customers in areas related to company products.
• Investigate issues/roadblocks and consistently assure customer satisfaction as per Visteon policies.
• Identify and provide reliable solutions through all stages of product development.
• Present and explain information clearly to the Customer.
• Maintain accurate documentation and provide updates on the open items list.
• Understand and convey Customer’s design requirements and specifications to the Product Development team.
• Attend/coordinate all Customer meetings as required (Product Assurance Team, Design Reviews, Technical Data Reviews, Software Reviews, etc)
• Develop a working knowledge of the product line and vehicle line to be able to support the customer needs.
• Coordination of part delivery.
• Development and prototype parts for breadboards.
• Ensure the latest HW and SW are provided and replace or re-flash as required.
• Ensure exceptions/known limitations are communicated.
• Always confirm parts are in good condition before delivery.
• Coordination of system modules and set-up for company Software and Validation.
• Support the Customer with vehicle-level testing (in vehicle and breadboard).
• Prepare deliverables such as test plans, guides, and manuals in coordination with the Requirements and SW team.
• Perform vehicle/product troubleshooting.

Engineering Interface

• Participate in company Product Development team meetings (Whiteboard, CCB, Peer Reviews, PTO, TDRs, etc.)
• Support change control process for Customer requested changes (DCRs) as required.

Quality

• Ensure closure of all Customer issues (AIMs, etc.) via their system in the time required.
• Support TQCM.
• Initiate VPRS for program/warranty issues.

Customer Deliverables

• Software releases
• Spec version control matrix
• Customer open items
• Part number matrix sheet
• Vehicle validation plan

Supports

• Re-flashing events
• Breadboard, vehicle, and bench testing
• Customer meetings
• Customer part deliverables and reviews
• Design changes request
• Company project team meetings
• Upload specifications as required on TcSE

Qualification, Experience and Skills:

• Bachelor's degree in Business, Engineering, or a related field.
• 2+ years of experience, relevant internship experiences will be considered.
• Strong analytical and problem-solving skills, with the ability to think creatively and strategically.
• Self-starter with the ability to work independently and as part of a team.
• Inspiring, creative and anticipates change, proactively considers the customer’s perspective, seeks out new ideas and solutions.
• Analytical thinker able to focus on the key drivers of a decision and think through the down-stream consequences of various options. Considers implications, financial impact, strategic alignment and influence to customer’s strategy when making decisions.
• Results orientated, builds commitments and enthusiasm to meet deadlines and achieve goals.