Live Chat Representative - Remote Work

Job Description: Visteon is seeking a part-time Live Chat Representative to join our team remotely in Seattle, Washington. As an Associate Level Live Chat Representative, you will be responsible for promptly resolving customer inquiries and issues through live chat communication. This position requires a minimum of 4 years of experience in a customer service or sales role... Responsibilities: - Respond to customer inquiries and issues via live chat in a timely and professional manner - Provide accurate information about products and services to customers - Resolve customer complaints and issues effectively and efficiently - Identify opportunities to upsell or cross-sell products and services to customers - Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction ratings - Collaborate with other team members to ensure a seamless customer experience Requirements: - 4 years of experience in a customer service or sales role - Independent and reliable personality traits - Strong time management and strategic planning skills - Excellent written communication skills - High school diploma or equivalent required - Experience with live chat software preferred - Ability to work independently and as part of a team Benefits: - Paid sick leave - Employee discounts - Paid overtime - Opportunities for personal and professional growth through ongoing learning and development initiatives Equal Opportunity Statement: Visteon is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Live Chat Representative - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs