AR Accounting Specialist

The Mission of the Role

The AR Accounting Specialist will report to the Controller, will perform substantial original work, but from the outset will have support and work very closely with the finance team. This position will scale with the company, providing ample opportunity for career growth and serve as a solid foundation in business practices relating to accounts receivable, billing and collections. We are a rapidly growing company & team and expect this role to take on more responsibility as the Company's requirements and resources grow.

What is the role?

We are seeking a motivated, growth-oriented AR Accounting Specialist to support our finance group. The AR Accounting Specialist is responsible for all tasks associated with the billing and collection processes. This position will have responsibility over ensuring customer accounts are up to date and properly reconciled. This position will be responsible for developing and maintaining processes and procedures and drive efficiencies in collection efforts. The challenge for this role will be to find ways to manage large volume, quickly and accurately as the organization continues to grow.

This position will work within the finance and accounting group but will also need to be willing to work cross-functionally with other departments. The AR Accounting Specialist will have contact with our customers as well as senior-level Executives, which requires strong interpersonal communication skills, both written and verbal. You will report directly to the Controller.

In this role, you will:

• Support the day-to-day management of all billing and collection processes
• Responsible for reviewing open accounts and ensuring timely customer collections
• Make outbound collection calls in a professional manner while keeping and improving customer relations
• Obtain and maintain a thorough understanding of all systems that have an impact on customers AR balances
• Assist with ongoing documentation of processes and procedures
• Conduct timely and accurate account reconciliations
• Engage cross operational teams when necessary
• Respond timely to urgent inquiries to ensure clients satisfaction and prevent
• Assist in strategic pricing initiatives
• Create reports about billing and collections activities for management
• Other duties as assigned

Qualifications

• BA/BS in Business, an accounting or finance degree required
• Two plus years of experience in collections and/or billing, preferably with a growing SaaS organization
• Must have strong Excel skills, including report creation, report formatting, charting, and use of common financial functions (vlookups, sumifs, pivot tables and more)
• Familiarity with payment/billing systems such as Chargebee, Stripe, and Cheddar

Who is the ideal candidate?

• Analytical – can find meaning in numbers, and be a data-driven decision-maker
• Excellent communicator – written and oral
• Possess a high sense of urgency; excellent time management and organizational skills
• Adept at learning web-based tools
• Figures out how to achieve results creatively with finite resources
• Thrives in a nimble, lean, unstructured, fast-paced startup
• Works collaboratively and energetically
• Impeccable integrity and ethical standards. Self-aware, accepting, honest, open, polite and respectful of others
• Ability to create and execute on processes for a growing SaaS startup using best practices.
• An undying commitment to personal growth and development

Why should you join Paradigm?

Paradigm offers a suite of legal software solutions that help lawyers manage, automate, and grow their firms. More than 40,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With five world-class legal practice management, payments and accounting solutions – PracticePanther, Bill4Time, MerusCase, Headnote, and Trustbooks – Paradigm has the perfect tool for any law firm. Paradigm is backed by Francisco Partners.

Diversity is in our DNA. We are lawyers and tech enthusiasts, but also dancers, engineers, designers, singers, bakers, runners, police officers, photographers, readers, guitarists, gamers, travelers, volunteers, knitters, coaches, parents, and teachers.

Simply put — we are a people-first business. Your professional and personal growth is essential to our success. We value the individual, not just the role you own.

That people-first mentality stretches across all teams and reaches each and every individual. It's our bread-and-butter, and it's one of the many factors that led us to achieve the status of Great Place to Work in 2021.

Benefits/Perks

• Competitive salary
• Paid vacation + sick and parental leave
• Remote working flexibility
• Budget for home office improvements
• Company culture that encourages work / life balance
• 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants
• Bi-annual company retreats and many other fun activities to bring our team together (physically or virtually) as often as possible!