Job details

Architect - Amazon Connect

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.

If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!

Experience Level: 12 years

Responsibilities:

Actively involved in business development activities to help identify, propose and close AWS Connect transformation opportunities.
Architecting and building Contact Centre solutions, which can integrate smoothly into cloud and hybrid operating models
Shape, own and successfully deliver client engagements
Contribute to the overall development and growth of our practice through: developing the technical acumen of yourself and others
Creating thought leadership enhancing our delivery assets and methodologies to be repeatable and scalable

Required Skills:

You hold as a minimum an AWS Associate Certification
You have experience working in the contact center or PBX Industry
You have experience in building call flows and IVR trees
You have hands on experience of delivering Amazon Connect within B2C or B2B organizations
Define and deliver on-site and remote Amazon Connect and related Professional Services engagements with Quantiphi customers. This includes participating in pre-sales on-site visits, understanding customer requirements, proposing and delivering package offerings, and delivering custom solution engagements

What is in it for you:

Be part of the fastest-growing AI-first digital transformation and engineering company in the world
Be a leader of an energetic team of highly dynamic and talented individuals
Exposure to working with fortune 500 companies and innovative market disruptors
Exposure to the latest technologies related to artificial intelligence and machine learning, data and cloud

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

By Quantiphi

Quantiphi is an award-winning applied AI and data science software and services company driven by the desire to solve transformational problems at the heart of business. Quantiphi solves the toughest and complex business problems by combining de...

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INDUSTRY

Business Consulting

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Marlborough, MA

DATE POSTED

July 27, 2023