Software Quality Lead

The Firm:

Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry giants such as Salesforce, MuleSoft, Tableau, Slack, and Sprout, Certinia, and Splunk, ensuring clients receive top-tier services tailored to their unique needs.

Job Description:

The Salesforce Quality Lead is responsible for overseeing the quality assurance process for Salesforce implementations, ensuring that all releases meet high standards for performance, usability, and functionality. This role will lead a team of QA engineers, collaborate closely with Salesforce developers, business analysts, and product managers, and drive best practices in Salesforce testing. The Salesforce Quality Lead will ensure that the Salesforce platform delivers a seamless user experience and aligns with the business's strategic goals.

Responsibilities:

1-Lead QA Efforts:

 - Oversee the design, planning, and execution of comprehensive testing strategies for  applications and related integrations.

 - Lead and mentor a team of QA engineers, ensuring adherence to best practices in testing.

2- Test Planning & Execution: 

 - Develop and manage test plans, test cases, and test scripts for manual and automated testing.

 - Perform functional, regression, integration, and performance testing to ensure the quality of Salesforce solutions.

 - Execute end-to-end testing of Salesforce configurations, customizations, and integrations with other systems.

3- Automation & Tools Management:

 - Implement and manage automated testing tools (e.g., Selenium, Prover, Test Complete) to enhance the testing process for Salesforce.

 - Create and maintain automated test scripts for various Salesforce modules such as Sales Cloud, Service Cloud, Marketing Cloud, etc.

4- Collaboration & Communication:

 - Collaborate with  developers, business analysts, product managers, and other stakeholders to understand requirements and translate them into test plans.

 - Communicate test results, defects, and status reports to key stakeholders.

 - Participate in sprint planning, stand-ups, and retrospectives as part of an Agile team.

5- Defect Tracking & Resolution: 

 - Identify, document, and track defects using defect management tools 

 - Collaborate with developers to diagnose and resolve issues in a timely manner.

6- Reporting & Documentation:

 - Provide clear and concise test reports, including test results, defect summaries, and test coverage status.

 - Maintain documentation for testing processes, test scripts, and defect management.

7- Continuous Improvement:

 - Advocate for continuous improvement in the quality assurance process, including recommending new tools, processes, and methodologies to improve overall testing efficiency and effectiveness.

·         Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field; relevant work experience may substitute for a degree.

. 5+ years of experience in quality assurance and testing, with preferrably 2 years focusing on Salesforce platforms (Sales Cloud, Service Cloud, Marketing Cloud, etc.).

 . Proven experience leading QA teams, especially in an Agile or Scrum environment.

 . Experience with automated testing tools and frameworks for Salesforce (e.g., Provar, Selenium, TestComplete, etc.).

 . Experience with test management and defect tracking tools (e.g., Jira, TestRail, Salesforce Bug Tracker).

 . Knowledge of CI/CD pipelines and testing within an integrated DevOps environment.

- Certifications (preferred but not required):

 - Salesforce Certified Administrator (ADM 201).

 - Salesforce Certified Platform App Builder.

 - ISTQB or equivalent QA certifications.

• Attractive packages and performance compensation.
• Full work comfort, ability to work remotely from any place.
• Health insurance package. We care about your health and well-being.
• Paid-time off and holidays. Giving our professionals the flexibility & responsibility to manage their times.

Arcsen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.

By applying, you give your consent to the processing of your personal data which are necessary to the Personal Data Administrator for the purpose of the recruitment process, and the future recruitment processes. This consent will allow us to contact you in connection with our recruitment. We will process your data for two years.