Job details

Hardware Support Engineer

Company Description

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.

At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.

Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.

Job Description

Who You’ll Work With
As a Hardware Support Engineer, you’ll collaborate closely with a dynamic team of hardware and software engineers, as well as our sustaining and manufacturing teams. Your role will involve frequent interaction with cross-functional teams to address and resolve hardware challenges, from first-level failure analysis to supporting prototype distributions. You’ll be a key contributor to ensuring the quality and reliability of our hardware products, working hands-on in a lab environment and using advanced diagnostic tools to support cutting-edge networking solutions.

What You’ll Do

Conducting first-level failure analysis and bug fixes on shipping ODM and CM products, working closely with the sustaining team.
Performing PCBA bring-up using tools such as multimeters, signal analyzers, oscilloscopes, and voltage/current sources.
Executing EDVT measurements and processes.
Setting up and running network traffic test equipment.
Supporting EFT shipments and prototype distribution.
Performing basic PCB component rework and mechanical assembly/disassembly.
Summarizing data for engineering reviews.
Supporting simple system debugging, running diagnostic commands, and probing signals with oscilloscopes or multimeters.
Programming and updating system programmable devices, such as CPLDs, FPGAs, microcontrollers, and onboard power supplies.

Qualifications

BSEE or equivalent degree
10+ years of relevant experience in hardware lab environments, including proficiency with oscilloscopes and multimeters.
Experience in debugging networking hardware.
Hands-on expertise in reworking connectors, ICs, and passive components such as resistors and capacitors.
Familiarity with Linux and other command-line environments.
Experience collaborating with hardware and software engineers to set up and run complex measurements or tests.
Working knowledge of PC systems.
Proficiency in assembling and configuring PC hardware.

Compensation Information:

The new hire base pay for this role has a salary range of $80,000 to $120,000. Arista offers different pay ranges based on work location, so that we can offer consistent and competitive pay appropriate to the market. The actual base pay offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and work location. The pay range provided reflects base pay only and in addition certain roles may also be eligible for discretionary Arista bonuses and equity. Employees in Sales roles are eligible to participate in Arista’s Sales Incentive Plan, which pays commissions calculated as a percentage of eligible sales. US-based employees are also entitled to benefits including medical, dental, vision, wellbeing, tax savings and income protection. The recruiting team can share more details during the hiring process specific to the role and location.

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Additional Information

Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About Hardware Support Engineer, Arista Networks

At Arista Networks in Santa Clara, CA, we are excited to welcome a Hardware Support Engineer to our innovative team! Here at Arista, we're all about creating cutting-edge networking solutions for large data centers and campuses—tackling the challenges of an interconnected world with a forward-thinking and diverse approach. As a Hardware Support Engineer, you'll be deeply involved in resolving hardware challenges through hands-on analysis and testing, all while collaborating with brilliant minds in hardware and software engineering. Your role will include first-level failure analysis, working with advanced diagnostic tools like oscilloscopes and multimeters, and conducting tests that ensure our products meet the highest standards of quality. You’ll get to execute various measurements, support prototype distributions, and even partake in simple debugging tasks to maintain the reliability of our gear. We're looking for someone with a BSEE or equivalent degree and over ten years of experience in hardware lab environments. If you thrive in a collaborative atmosphere and are eager to roll up your sleeves to tackle problems, then this is the place for you. At Arista, we value every team member's unique perspective and believe that inclusion drives innovation, ultimately leading us to our goals. Ready to make an impact? Join us, and let’s push the boundaries of what's possible together!

Frequently Asked Questions (FAQs) for Hardware Support Engineer Role at Arista Networks

What are the primary responsibilities of a Hardware Support Engineer at Arista Networks?

As a Hardware Support Engineer at Arista Networks, you'll be focused on conducting first-level failure analysis, performing PCBA bring-up, executing EDVT measurements, and facilitating prototype distributions. Your responsibilities will also include running diagnostics, debugging systems, and reworking PCB components as needed, all of which contribute to ensuring the quality and reliability of our hardware solutions.