In-Store Sales Lead Generator - job 1 of 2

As an In-Store Sales Lead Generator at ARS-Rescue Rooter, your primary responsibility is to engage customers in a retail setting to discuss heating and cooling enhancements, air quality improvements, and energy conservation measures. You will promote home performance tune-ups and set up free in-home consultation appointments. Collaboration with the staff at partner retail locations is essential to effectively communicate the value of our services, making this a key role in driving new business.

To qualify for the In-Store Sales Lead Generator position at ARS-Rescue Rooter, candidates should possess strong communication skills and a willingness to engage with customers. While prior sales experience is advantageous, a positive attitude and a competitive spirit can make up for that. Candidates must be at least 18 years old, have reliable transportation, and be able to work weekends in a retail environment.

The In-Store Sales Lead Generator role at ARS-Rescue Rooter offers an hourly pay rate between $18 and $20, plus commission on sales made. The potential earnings, with commissions included, average around $20-30 per hour. This position also guarantees weekly pay via direct deposit, ensuring that you receive your earnings promptly.

At ARS-Rescue Rooter, the In-Store Sales Lead Generator position is an excellent entry point with significant opportunities for advancement. As you gain experience, there is a clear pathway towards transitioning to the Sales Advisor role. Our commitment to your professional development ensures that you can enhance your skills while tapping into new potential earnings as you climb the career ladder.

As an In-Store Sales Lead Generator at ARS-Rescue Rooter, you can expect a robust benefits package that includes health insurance options starting from $5 a week, dental and vision insurance, a 401(k) plan with company match, paid time off, holiday pay, and even company-paid life insurance. Our goal is to ensure that our team members feel valued and supported.

A successful engagement begins with a friendly greeting and a smile. You might start by asking open-ended questions about their home improvement needs. For instance, "What kind of home enhancements are you considering right now?" Listening actively and responding to their needs allows you to position your services effectively.

Handling objections requires patience and empathy. You could say, "I understand that investing in home improvements can be a big decision. Could you share what concerns you have?" Acknowledging their concerns allows you to provide relevant solutions and demonstrates your commitment to helping them.

I'm driven by the challenge of setting and achieving personal goals, and I thrive in competitive environments. The reward of providing valuable services to customers while being compensated fairly is immensely motivating. I believe motivation stems from both internal drivers and the support of a great team.

I make it a priority to stay updated by reading industry-related articles, attending webinars, and leveraging training provided by my employer. Being knowledgeable about the latest products helps me provide better solutions to customers, ultimately leading to higher sales.

In my previous role, I noticed a customer hesitating while looking at energy-saving products. I initiated a conversation to learn about their concerns and presented tailored information that addressed their specific needs. By doing this, I was able to build trust and successfully close the sale, which underscored the benefits of effective communication.

Teamwork is essential in the Sales Lead Generator position. Collaborating with store staff helps facilitate customer interactions, and sharing insights about what works in engaging potential leads can enhance the overall success of the collective team. A supportive team motivates each member to perform at their best.

Representing the ARS brand starts with professionalism and a clean appearance. Additionally, embodying the values of customer service excellence by actively listening and responding to customers' needs helps create a positive brand image. Sharing knowledge about our services will instill confidence in customers, reinforcing our brand reputation.

Generating leads in a retail setting involves being proactive in approaching customers, initiating meaningful conversations, and identifying their needs. Offering informative insights about our services, and scheduling follow-up consultations are excellent tactics. Additionally, organizing promotional events could also attract potential leads to engage with our offerings.

My approach to excellent customer service revolves around understanding the customer’s perspective and being genuinely helpful. I strive to personalize my interactions by asking questions and actively listening to their responses. Following up after service to ensure satisfaction is also a core part of providing exceptional service.

Effective time management during busy hours involves prioritizing tasks based on urgency and importance. I would use techniques like setting mini-goals for each engagement and remaining flexible. Having a structured plan while being adaptable allows me to assist as many customers as possible without becoming overwhelmed.